google's dns will sometimes fail also
i recommend u use time's dns server

im currently on vip20, using time's dns

This post has been edited by newly wed duck: Oct 15 2012, 12:10 AM

i have the same problem as ts before.i called tm for solution and they open a case for this.after a while,tm techican called me and told me to upgrade to firmware 7.15. he asked whether i can upgrade it by myself.i said yes,then he email me the firmware update file.after updating,all the problem has been solved.

1) I'm having big issues as highlight in this thread after upgrading from Streamyx 4MB to Unifi 5.

I've change the DNS setting on the router to 8.8.8.8 and 8.8.4.4, somehow it improved especially in Surfing.
But I want a better solution, cos, it doesn't work everytime.

I tried to find the 7.15 firmware, not available.

2) Another thing, then I wanna view channels on the TV i press 100, after that, if I select channels...example 103, my LCD TV goes blank....I'm not using any Wifi or home plug whatever, the Setup is all wired, very close to the TV.
Sometimes ok, sometimes screen just goes blank after selecting channels.

3) Feel regret getting the Unifi5, yes, download speed has improved, but everything else is worst!

Thx

This post has been edited by azbro: Oct 16 2012, 09:56 PM

if u want,i can email u the 7.15 firmware.give it a try.
one more thing,are u using the dir-615 router?

Hey thx...this Unifi 5 thing really is something.

I wonder if I am able to use my old and trusted wireless router instead of this Dlink stuff. I have always no luck with Dlink.

Anyway, thx, I've PM you my email


Just an update:

I think I solved mine by changing for WPA2/WPA to WPA only.

Try it...but remember your current Wifi password, because it will ask for it again after the setting change

This post has been edited by azbro: Oct 18 2012, 11:34 PM

for those who having problem with web page need to reload, facebook photo didnt load completely, try to change ur DNS FOR EACH DEVICE CONNECTED TO ROUTER to other dns such as google dns. Changing dns on the router didnt seem working fine for me. maybe there's a bug in the TM latest firmware, so changing it on the router didnt seem to fix it.

Hey guys, I'm from penang and I also facing these problem, even loading a Google homepage also need to refresh many times
Any idea to help me?

Maybe the speed not the same, the windows cannot cope with the new speed because it used to the streamyx's windows size and all that...

I had the same issue until I added the DNS server for IPV6. Now it is working very well. You can do two things:
1. Update the DNS for IPV6 in your router; or
2. Update the DNS for IPV6 in TCP settings of your computer.

Having said that, you should also update the IPV4 DNS settings as well. TM is using both IPV4 and IPV6 and their DNS servers are not reliable (the least I can say).. That is why you keep having these long waits in between..

Email me at: jameslfk@gmail.com if you are not sure as I tried to paste some pictures here and it looks like this feature is somehow limited.

The IPV6 DNS servers are Google's and are very reliable:
1. 2001:4860:4860::8888
2. 2001:4860:4860::8844

Good Luck.

Doind for all and each of devices that connected to tm unifi router, rite?