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Tech Support Does Anyone have this Unifi Problem ?, Unifi VIP5 Problem

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azbro
post Oct 16 2012, 09:48 PM

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From: Johor Bahru


QUOTE(mhaniff_11 @ Oct 16 2012, 08:20 PM)
i have the same problem as ts before.i called tm for solution and they open a case for this.after a while,tm techican called me and told me to upgrade to firmware 7.15. he asked whether i can upgrade it by myself.i said yes,then he email me the firmware update file.after updating,all the problem has been solved.
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1) I'm having big issues as highlight in this thread after upgrading from Streamyx 4MB to Unifi 5.

I've change the DNS setting on the router to 8.8.8.8 and 8.8.4.4, somehow it improved especially in Surfing.
But I want a better solution, cos, it doesn't work everytime.

I tried to find the 7.15 firmware, not available.

2) Another thing, then I wanna view channels on the TV i press 100, after that, if I select channels...example 103, my LCD TV goes blank....I'm not using any Wifi or home plug whatever, the Setup is all wired, very close to the TV.
Sometimes ok, sometimes screen just goes blank after selecting channels.

3) Feel regret getting the Unifi5, yes, download speed has improved, but everything else is worst!

Thx

This post has been edited by azbro: Oct 16 2012, 09:56 PM
azbro
post Oct 17 2012, 06:51 AM

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From: Johor Bahru


QUOTE(mhaniff_11 @ Oct 17 2012, 03:07 AM)
if u want,i can email u the 7.15 firmware.give it a try. smile.gif
one more thing,are u using the dir-615 router?
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Hey thx...this Unifi 5 thing really is something.

I wonder if I am able to use my old and trusted wireless router instead of this Dlink stuff. I have always no luck with Dlink.

Anyway, thx, I've PM you my email


Just an update:

I think I solved mine by changing for WPA2/WPA to WPA only.

Try it...but remember your current Wifi password, because it will ask for it again after the setting change

This post has been edited by azbro: Oct 18 2012, 11:34 PM

 

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