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Tech Support Does Anyone have this Unifi Problem ?, Unifi VIP5 Problem

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TSnightlordccc
post Aug 2 2012, 09:35 PM

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QUOTE(Boy96 @ Aug 2 2012, 09:23 PM)
Can I just change the router DNS to 8.8.8.8 and 8.8.4.4 so that I no need to change DNS on my gadgets and devices?
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u may try that !!
nice idea anyway
torreto
post Aug 2 2012, 09:38 PM

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QUOTE(nightlordccc @ Aug 2 2012, 09:35 PM)
u may try that !!
nice idea anyway
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that's what i did, change on the router instead. easier that way.
TSnightlordccc
post Aug 2 2012, 09:40 PM

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QUOTE(Boy96 @ Aug 2 2012, 09:23 PM)
Can I just change the router DNS to 8.8.8.8 and 8.8.4.4 so that I no need to change DNS on my gadgets and devices?
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HEY DUDE !! I just use your way , and It was a GREAT IDEA !! Thanks !!

For those who are using DIR-615 Routers , u can change it under Setup Tab , > Internet Setup > Manual Internet Connection Setup > select enter Dns Manually then change it 208.67.222.222 , 208.67.220.220


Added on August 2, 2012, 11:17 pm
QUOTE(Boy96 @ Aug 2 2012, 09:23 PM)
Can I just change the router DNS to 8.8.8.8 and 8.8.4.4 so that I no need to change DNS on my gadgets and devices?
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YES

This post has been edited by nightlordccc: Aug 2 2012, 11:17 PM
Boy96
post Aug 2 2012, 11:55 PM

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QUOTE(nightlordccc @ Aug 2 2012, 09:40 PM)
HEY DUDE !! I just use your way , and It was a GREAT IDEA !! Thanks !!

For those who are using DIR-615 Routers , u can change it under Setup Tab , > Internet Setup > Manual Internet Connection Setup > select enter Dns Manually then change it 208.67.222.222 , 208.67.220.220

Change 208.67.222.222, 208.67.220.220 into 8.8.8.8 , 8.8.4.4 ?? Well I cant wait to get UniFi installed
itikeksiden
post Aug 3 2012, 09:47 AM

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i just placed an order for vip5 today. can't wait to try it out.

owc
post Aug 3 2012, 12:09 PM

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What wrong with unifi keep upgrade & maintenance as service disruption?
It's should not bother current user that currently using the service.
andrew9292
post Aug 3 2012, 04:07 PM

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If u're running wireless, try to use B/G mode instead of B/G/N mode.
If having problems with Apple devices or older Wireless adapters, Turn off Auto 20/40 Channel Width, use 20 only.
If wireless still got issue, try running INSSIDER to scan which networks are around u, using what channel. Try to select a channel that has least interference with others. This is very useful if u're staying in a condo/dense area where u can get more than 15 wifi within your reach. Happen to me before, wireless ping to my router more than 20% drop and more than 100ms, cause got 12 wifi running on original channel 6 -.-
For general connectivity issues, maybe u can try turning off the internal firewall of the DIR615 if it's on. That firewall really slows down the router.
N also change the DNS to OpenDNS or GoogleDNS. GoogleDNS would be faster as servers are in Malaysia 8.8.8.8 ; 8.8.4.4. OpenDNS in singapore.


This post has been edited by andrew9292: Aug 3 2012, 04:18 PM
HoNgZ
post Aug 8 2012, 10:14 PM

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seem like it doesn't work very well for me, i did changed my DNS to google DNS and OpenDNS, still facebook have some image doesn't load, and youtube will stuck when playing, is there any other solutions ?

im using unifi VIP 5
unicode
post Aug 9 2012, 10:10 AM

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QUOTE(HoNgZ @ Aug 8 2012, 10:14 PM)
seem like it doesn't work very well for me, i did changed my DNS to google DNS and OpenDNS, still facebook have some image doesn't load, and youtube will stuck when playing, is there any other solutions ?

im using unifi VIP 5
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I am on the Unifi VIP 10 but the speed is very inconsistent, it can be 2 - 4 Mbps anytime and then all of sudden 9 - 11 Mbps. I think they are over crowded and most of the time surfing to the sites that have images, mostly came out with ?? and etc.

Very weird.
HoNgZ
post Aug 11 2012, 02:01 AM

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QUOTE(unicode @ Aug 9 2012, 10:10 AM)
I am on the Unifi VIP 10 but the speed is very inconsistent, it can be 2 - 4 Mbps anytime and then all of sudden 9 - 11 Mbps. I think they are over crowded and most of the time surfing to the sites that have images, mostly came out with ?? and etc.

Very weird.
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ya, you have the same situation with me, im going to give them a call and complain that i have upgraded from 4mbps to 5mbps unifi but the speed seem doesn't improve n gave me the problem that cant load the images
windsrave
post Aug 15 2012, 08:50 AM

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QUOTE(nightlordccc @ Aug 2 2012, 09:35 PM)
u may try that !!
nice idea anyway
*
well, im really noob in this, blush.gif
how am i going to change dns in router instead on devices?

HughieRmX
post Aug 24 2012, 10:20 PM

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Good day.
I encountered such problem with my UniFi connection as well .. tried changing the DNS server address but it seems like not much help as well .. unsure.gif
Left2Dollars
post Sep 23 2012, 12:51 PM

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i noticed this problem on the first day i installed unifi so i called them up to see if they can solve it and all they told me that the connection was not 'stable' as it was new and ask me to wait at least 24 hours after installation so that the connection is more 'stable' ._.
i went holiday for a week and after i came back i found that the problem was still there.
and today they scheduled people to come to my house and have a look at it.
the guy insisted it was my laptop problem and he said he cleared my browsing history because according to him it was too much that caused those webpages to not load. he told me say after clearing just wait and see if the problem still exist, if it does call them again.
and i was like wth? they were damn lazy ..they wanted to finish it fast so that they can go home!
Mochi_In_Forest
post Sep 23 2012, 05:51 PM

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It has been more than 1 month (nearly 2 months) I have been using Unifi VIP5 at my housing area at Kuantan. And the problem (same as most of u guys) still persists.
- Can't load images from facebook. Too slow!
- Youtube inconsistent. Sometimes can load, sometimes can't.
- Can't load images from most of the sites, even lowyat.net.
- ping test to most of the websites seem OK.

I have tried changing the DNS to googleDNS or openDNS but it doesn't really make any significant difference. Sometimes OK, most of the time NOT. And now, I feel regret "upgrading" from streamyx to unifi. Paying more for something less. If I'd like to cancel, the contract will be breached & I have to pay the "fines" for that. Oh myyy..... *sigh*

Left2Dollars
post Sep 23 2012, 09:37 PM

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QUOTE(Mochi_In_Forest @ Sep 23 2012, 05:51 PM)
It has been more than 1 month (nearly 2 months) I have been using Unifi VIP5 at my housing area at Kuantan. And the problem (same as most of u guys) still persists.
- Can't load images from facebook. Too slow!
- Youtube inconsistent. Sometimes can load, sometimes can't.
- Can't load images from most of the sites, even lowyat.net.
- ping test to most of the websites seem OK.

I have tried changing the DNS to googleDNS or openDNS but it doesn't really make any significant difference. Sometimes OK, most of the time NOT. And now, I feel regret "upgrading" from streamyx to unifi. Paying more for something less. If I'd like to cancel, the contract will be breached & I have to pay the "fines" for that. Oh myyy..... *sigh*
*
hmm i tried changing the DNS for the router de and it doesnt work for mi too.
however i tried changing my laptop's one..i think it should be working fine now.. so far so good i suppose..
noobandroid
post Sep 23 2012, 09:57 PM

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QUOTE(Boy96 @ Aug 2 2012, 09:23 PM)
Can I just change the router DNS to 8.8.8.8 and 8.8.4.4 so that I no need to change DNS on my gadgets and devices?
*
that is also one way, i used it always that way
sapik900906
post Oct 4 2012, 12:03 AM

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i also experiencing this problem. just upgrading to vip5! and this suck man!
trade_mark
post Oct 14 2012, 05:51 PM

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Omg... thank you so so much you guys! I was facing the same problems for a few weeks as I just got unifi vip5......,fb pics not loading in any of my devices, i have to reload the webpages on my laptops when surfing ... but now after i've changed the DNS everything works great now!

Thanks again you all! smile.gif smile.gif smile.gif
Naskah
post Oct 14 2012, 10:03 PM

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lately my vip5 speed test kinda suck, not even reached 1mbps!
user posted image

This post has been edited by Naskah: Oct 14 2012, 10:03 PM
ahwai_83
post Oct 14 2012, 10:37 PM

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Unifi also slowly start to have problem lo~~~no longer as per how they started...

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