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U Mobile U-Mobile Thread V4

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UntilUComeBack
post Oct 31 2013, 03:19 PM

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QUOTE(vostro78 @ Oct 31 2013, 02:01 PM)
hahah, i same as u ... actually i need around 1gb only for my 2nd phone... umi28 too less, umi48 to much pula.... i did try m15 also , try after 2 top up for for 1gb, end up i notice i spend more pula , around rm40+ due to call and sms....so i just take umi48 now.

how nice if umobile offer another umi38 which gv 1gb data and 100 min sms enough... current umi38 gv 200min call but 500mb not suitable for me..
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yeah. thats why im waiting package like this. if that U38 really can get 250mb extra.
should be enuff for me. using M15 for few months , normally jus using around 800-900mb.

vostro78
post Oct 31 2013, 03:25 PM

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QUOTE(UntilUComeBack @ Oct 31 2013, 03:19 PM)
yeah. thats why im waiting package like this. if that U38 really can get 250mb extra.
should be enuff for me. using M15 for few months , normally jus using around 800-900mb.
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do take note that so call free data is only valid for first 7 days of you subscription only lo...

1st time subscribe to each package dono apply or not or only apply if you renew the same package next month...this need expert here to confirm.
MeiYi93
post Oct 31 2013, 09:11 PM

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QUOTE(UntilUComeBack @ Oct 31 2013, 11:22 AM)
okey good.  blush.gif
last time u UMI28 but 500mb not enuff for fb/whatsapp/wechat/ig/twitter bla bla

now change to M15 x 2.
but when call, need topup also.  sweat.gif  sweat.gif
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Wat is M15?
CnY Garage
post Oct 31 2013, 10:06 PM

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QUOTE(MeiYi93 @ Oct 31 2013, 09:11 PM)
Wat is M15?
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Under broadband package
Mbday = RM 5 per day 500 mb
Mb15 RM 15 500 mb 15 days
Mb 40 2gb 30 days
Mb 68 5gb 30 days
Mb 128 20gb
Only_Human
post Nov 1 2013, 11:03 AM

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Hi all, the umobile call forward got any charges ?
CnY Garage
post Nov 1 2013, 11:10 AM

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QUOTE(Only_Human @ Nov 1 2013, 11:03 AM)
Hi all, the umobile call forward got any charges ?
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every telcos' forwarding call also got charges

let say you forward to a DIGI number

when ppl call u will reach your DiGi number, they charge the rate you call to DiGi as well in ur umobile number
mumeichan
post Nov 1 2013, 07:06 PM

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How to I upgrade my post paid iPhone data plan without going to the service center?
Only_Human
post Nov 2 2013, 06:32 PM

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QUOTE(CnY Garage @ Nov 1 2013, 11:10 AM)
every telcos' forwarding call also got charges

let say you forward to a DIGI number

when ppl call u will reach your DiGi number, they charge the rate you call to DiGi as well in ur umobile number
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thanks for the reply rclxms.gif
Got send email to umobile support and ask them one week ago, but no ppl reply my email.
monstrebel
post Nov 4 2013, 12:08 AM

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hmm idk why.after several network upgrades from u mobile(thats what they thought me) ,i happy with the current network.but since tonite,my ping is getting crazy and crazy sad.gif unstable. and sometimes can reach 3k ++.in fact im an online gamers.well DOTA2 really need low ping or else ur nothing.someone can help me?coz i was thinking to terminate my broadband.my package is UM128.128 per month for 20 GB
digilife
post Nov 4 2013, 07:09 AM

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QUOTE(monstrebel @ Nov 4 2013, 12:08 AM)
hmm idk why.after several network upgrades from u mobile(thats what they thought me) ,i happy with the current network.but since tonite,my ping is getting crazy and crazy sad.gif unstable. and sometimes can reach 3k ++.in fact im an online gamers.well DOTA2 really need low ping or else ur nothing.someone can help me?coz i was thinking to terminate my broadband.my package is UM128.128 per month for 20 GB
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What modem are you using ?
SUSnordingh
post Nov 4 2013, 12:14 PM

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I have been using Umobile MB128 since April 2012. Really happy with my package, most of the time, I will use up 20GB quota.

But for the last few months, since May 2013, I start experiencing slow speed with umobile. During weekday, start at 9am onward, the connection really slow, not even can open FB, ping timeout. Need to wait until 8pm to become stable. Weekend no problem at all.

Now even worse, problem will start from 9am until late night (11pm - 12am), even on weekend. I report my issue to umobile, this what I get.

QUOTE
Dear Customer,

Thank you for contacting U Mobile.

Kindly be inform that we have receive the complaint feedback for the case number TT: 2587656. 

Based on the feedback that we receive from the complaint where there were no abnormalities found on the complaint area as we check on the complaint area where there High number of users at complaint area which may cause the slow connection.

For enquiries, dial "1318" if you are calling from your U Mobile phone OR dial "(+6) 018 388 1318" if you are calling from other fixed or mobile phone lines.

Thank you.

Sincerely,
Sri Mangalaeswaran.
Customer Service
U Mobile Sdn Bhd


Only happen in my area. When I go somewhere else like Selayang, Cyberjaya, no problem at all.

I still keeping my line as I want to use with 4G when available and I can claim the bill with my company. biggrin.gif
CnY Garage
post Nov 4 2013, 02:22 PM

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QUOTE(nordingh @ Nov 4 2013, 12:14 PM)
I have been using Umobile MB128 since April 2012. Really happy with my package, most of the time, I will use up 20GB quota.

But for the last few months, since May 2013, I start experiencing slow speed with umobile. During weekday, start at 9am onward, the connection really slow, not even can open FB, ping timeout. Need to wait until 8pm to become stable. Weekend no problem at all.

Now even worse, problem will start from 9am until late night (11pm - 12am), even on weekend. I report my issue to umobile, this what I get.
Only happen in my area. When I go somewhere else like Selayang, Cyberjaya, no problem at all.

I still keeping my line as I want to use with 4G when available and I can claim the bill with my company.  biggrin.gif
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haha just pray harder everyday
SUSnordingh
post Nov 4 2013, 02:46 PM

I not 24 hours here...
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QUOTE(CnY Garage @ Nov 4 2013, 02:22 PM)
haha just pray harder everyday
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yeah... everyday for almost 6 months already...

every week i will check for umobile 4G signal to appear on my Mobile Partner software. sweat.gif

This post has been edited by nordingh: Nov 4 2013, 02:59 PM
monstrebel
post Nov 4 2013, 03:28 PM

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QUOTE(digilife @ Nov 4 2013, 07:09 AM)
What modem are you using ?
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stated on the broadband device ; Huawei Mobile Broadband .i think newly umobile broadband that can support up to 21 mbps.
SUSnordingh
post Nov 4 2013, 04:18 PM

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QUOTE(monstrebel @ Nov 4 2013, 03:28 PM)
stated on the broadband device ; Huawei Mobile Broadband .i think newly umobile broadband that can support up to 21 mbps.
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Huawei E3131?




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CnY Garage
post Nov 4 2013, 05:37 PM

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QUOTE(nordingh @ Nov 4 2013, 04:18 PM)
Huawei E3131?
*
as my experience of playing flying spaghetti monster
WIRELESS BROADBAND with low ping and stable only YES4G,

umobile only just enough to play while non peak hour ( not 8pm-12am )
i tried UM128 too in a 4g 42mbps modem to play flying spaghetti monster, and easily get disconnected during peak hour, but is ok during midnight cool2.gif

maybe digilife got better solution to get umobile lower ping ? icon_question.gif
monstrebel
post Nov 4 2013, 05:43 PM

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QUOTE(nordingh @ Nov 4 2013, 04:18 PM)
Huawei E3131?
*

yes thats one. sad.gif idk why.coz when i start for team fight in dota 2,my ping sudden increase to 2k - 3 k ++ .n more worst,i get dc lol. sad.gif any suggestion on other broadband or shud i terminate this u mobile?coz i feeling unsatisfied with the services
digilife
post Nov 4 2013, 06:10 PM

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QUOTE(monstrebel @ Nov 4 2013, 03:28 PM)
stated on the broadband device ; Huawei Mobile Broadband .i think newly umobile broadband that can support up to 21 mbps.
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I believe its not the modem's fault.

Have you tried that modem at other places ?
SUSnordingh
post Nov 4 2013, 07:38 PM

I not 24 hours here...
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I don't play any game anymore, not even candy crush, just use for FB and youtube (and lyn).

Tonight a bit stable. ping to google, give a good results. around 50 - 100ms. maybe because not so many traffic yet. When everybody back from holiday, the speed will become worst.

So lucky I got Maxis LTE as backup when I need to do my work at home.
digilife
post Nov 4 2013, 07:46 PM

The MNP guy, its me yeah.
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QUOTE(nordingh @ Nov 4 2013, 07:38 PM)
I don't play any game anymore, not even candy crush, just use for FB and youtube (and lyn).

Tonight a bit stable. ping to google, give a good results. around 50 - 100ms. maybe because not so many traffic yet. When everybody back from holiday, the speed will become worst.

So lucky I got Maxis LTE as backup when I need to do my work at home.
*
Anytime Maxis LTE is much better than Umobile DC HSPA+

Lets keep out fingers crossed that UMobile LTE will be launch soon.

This is my Maxis LTE

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