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U Mobile U-Mobile Thread V4

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digilife
post Oct 9 2012, 08:03 PM

The MNP guy, its me yeah.
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QUOTE(blacktubi @ Oct 9 2012, 01:38 PM)
Hi there, I think I need broadband for my tablet, is MONTHLY 2GB RM30 PER CARD good. Is there any contract on this or just plug and go
*
no contract one lah.............
digilife
post Oct 10 2012, 08:08 AM

The MNP guy, its me yeah.
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QUOTE(epo @ Oct 10 2012, 08:00 AM)
Just top up RM30 and after that straight away call Google US for 10secs...
Now waiting msg come in stated that 15% bonus has been credited into your account...
Haiyaaa... 1 hour aldy... How long need to wait mehhh...
*
i guess u did it the wrong way

should be like this

topup any amount, rm10 will do, make an International call after the rm10 topup, then on your next topup, say rm50, you will get 15% bonus on that rm50 topup, ie rm7.50


digilife
post Oct 10 2012, 01:58 PM

The MNP guy, its me yeah.
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Umobile is the fastest growing Telco in the last Quarter, Lets hope that they will improve on the Billing and CSO area..

Btw, most area that was not covered with UM3G previously are beginning to get roaming under Maxis3G now........
digilife
post Oct 10 2012, 02:31 PM

The MNP guy, its me yeah.
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QUOTE(tom_87 @ Oct 10 2012, 02:27 PM)
i still dont get maxis 3g..its been 2 months for me paying the bill without internet at my home...huhu
*
where is your location and wat fon are you using?

have you set your fon to Auto Roaming?


digilife
post Oct 10 2012, 02:36 PM

The MNP guy, its me yeah.
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Infact it was able to Roam on M3G since last Friday thumbup.gif
digilife
post Oct 10 2012, 07:43 PM

The MNP guy, its me yeah.
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QUOTE(yujin86 @ Oct 10 2012, 06:25 PM)
not everywher can roam into maxis currently.
especially if u live in selangor and JOHOR BAHRU (not JOHOR).
*
Network = Auto not Roam rite?

For smart fon like Galaxy, its better to deselect Roam and let it to Auto into Maxis where there is no UM3G ?
digilife
post Oct 12 2012, 09:32 AM

The MNP guy, its me yeah.
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QUOTE(wadthehellz @ Oct 12 2012, 09:27 AM)
ohhh okay. is my digi one day data plan related to this problem? hmm.gif
*
who is ownership of the DiGi Line?


digilife
post Oct 12 2012, 01:52 PM

The MNP guy, its me yeah.
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QUOTE(fat16 @ Oct 12 2012, 12:39 PM)
something wrong with umobile coverage.
Mobile Internet - up to 3.6Mbps = real umobile 3G coverage
Broadband - up to 42Mbps = Umobile 3G + Maxis 3G
*
MI (UMi28) Speed of 3.6Mbps is enough on a smart fon

MB (Broadband Packages) is Unlimited in speed

user posted image
digilife
post Oct 12 2012, 07:13 PM

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QUOTE(limfookming @ Oct 12 2012, 03:56 PM)
So does that mean the U28, U58 and U88 plans is only limited to 3.6Mbps?  Like that would be best to subscribe to U28+MB40 to one number?
I am testing the areas I am most of the time and it's quite fast (4 - 7 Mbps).  But that's on the MBDay (which should be a broadband plan?)
*
UMi28(prepaid) is Mobile Internet

U28/U58/U88 and MB packages = Broadband

So you dun need to subscribe to MB40 if you are on U28(postpaid) however if the U28 Quota is insufficient, subscribe a "higher" plan to get back normal (unthrottle) speed icon_idea.gif

For U plans, quota is unlimited , but throttled after quota is breached icon_idea.gif


digilife
post Oct 12 2012, 07:38 PM

The MNP guy, its me yeah.
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QUOTE(blacktubi @ Oct 12 2012, 07:21 PM)
How about MB after quota finished
*
throttle only ,
digilife
post Nov 7 2012, 05:32 PM

The MNP guy, its me yeah.
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QUOTE(khainiz94 @ Nov 7 2012, 05:17 PM)
Already checked 3 times... On U Mobile's own network and at Seremban we're not allowed to roam on Maxis 3G... Only on Maxis 2G only... I've already try to roam to Maxis 3G line... It write as forbidden on my modem settings and fail to connect to it... It seems like U mobile line is really having problems throughout Seremban... Weak signal and ultra slow speed... sad.gif


Added on November 7, 2012, 5:24 pmBut the weird thing is Maxis 3G signal ok and blazing fast using my Hotlink Broadband... Can reach 15 Mbps easily... Connected to DC-HSPA+... U Mobile getting suckier every day... Maybe will change to Maxis Broadband if they not improve their service...
*
Use MDMA to find out the exact location of your Cell Tower.

Screen shot all the Vital Info , Location of your place, eg Taman XXX, Do some screenshots of the speedtest result too. Best is if you give me the Umobile MSISDN. Email to me those info( mnp2umobile@gmail.com )

I will file a complain for you to UM Technical or you can file it yourself and cc one to MCMC.


Attached Image



digilife
post Nov 7 2012, 06:21 PM

The MNP guy, its me yeah.
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QUOTE(khainiz94 @ Nov 7 2012, 06:12 PM)
user posted image

Connected to DC-HSPA+ U Mobile... Come on la U Mobile...
*
did u exceed your Quota?


digilife
post Nov 7 2012, 06:32 PM

The MNP guy, its me yeah.
*******
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QUOTE(khainiz94 @ Nov 7 2012, 06:30 PM)
No la... Still have balance about 18 GB... I want to tuntut pampasan tak dapat pakai internet... Now using Hotlink BB... U mobile always putus2... It's already been 3 days... Hmmmm... sad.gif
*
Complain to MCMC la bro icon_idea.gif

If not UM technician very free, nothing to do and claim overtime.

I have helped my users getting back the good speed they used to have. Actually a lot of UM RAN is out of Alingment since UM married Maxis , tongue.gif even my area too , sweat.gif


digilife
post Nov 7 2012, 06:52 PM

The MNP guy, its me yeah.
*******
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QUOTE(khainiz94 @ Nov 7 2012, 06:34 PM)
Already send to you my info... Hope my broadband will be restored to normal speed...
*
Yes, i have replied your mail

Thanks

smile.gif
digilife
post Nov 11 2012, 08:56 AM

The MNP guy, its me yeah.
*******
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QUOTE(epo @ Nov 11 2012, 12:34 AM)
http://u.com.my/postpaid-packages/postpaid-add-on-pack

if subsribe sms plus, i get 100 sms free to others, if i send sms to uMobile i'll be charged ?

maxis 3G speed is 384kbps, right ?
*
Maxis Speed > 384kbps when Umobile roam on it
digilife
post Nov 14 2012, 07:46 PM

The MNP guy, its me yeah.
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QUOTE(khainiz94 @ Nov 14 2012, 05:38 PM)
My line is getting worse. Already report to CFM. Cannot wait much longer. Almost 1 week without internet connection. U Mobile customer sevice is much more worse. Call them after more than 5 minutes then they answer. I think it's time to say goodbye to U Mobile and hello back to Maxis. Disappointed with their services. sad.gif
*
I have forwarded your complaint to UM Technical a few days a go.

FYI, Seremban users are experiencing some hiccups along the way as UM is still fine tuning its Network.

So pls be patience.....


digilife
post Nov 15 2012, 12:11 PM

The MNP guy, its me yeah.
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QUOTE(wankj @ Nov 15 2012, 12:03 PM)
all sifu pls help....
*
Close MDMA and any other Dialer, reconnect.
digilife
post Nov 16 2012, 05:12 PM

The MNP guy, its me yeah.
*******
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QUOTE(khainiz94 @ Nov 16 2012, 10:48 AM)
All your problems same like me... Area at Seremban... I can get 3G but the line really sucks... No signal to one bar only... Same with my U Mobile phone... Really hard to get decent 3G signal... Speed is so much worse... Below than 300 kbps... sad.gif I thought I'm the only one having this problem... Already more than 1 week...


Added on November 16, 2012, 10:48 amJust report to CFM... Already report it and they currrently taking action...


Added on November 16, 2012, 12:42 pm
I rarely bring my broadband anywhere... Just sit at my home... It seems that you don't understand my problem... I need internet connection... Paid RM 128 just like that and not able to browse the internet... Plus had to top up my Hotlink BB every 3 days because of U Mobile signal is getting worse at my area... Always disconnected suddenly and extremely slow browsing... Just wasting my money... I just called them and they just cancelled my report by confirming no problem at my area without telling me... Now they said they make a new report and have to wait until Monday then the technician call me back... WHAT!?!?! Are you kidding me... If not I will bring this problem to SKMM  and they gonna have a big problem... I don't care much if the problem is only 2 to 3 days but until next week already 2 weeks... Almost half of the month I cannot use the internet and 18 GB of quota just fly like that if the problem is not resolved within this month... sad.gif
*
I strongly believe you should report to MCMC.

Show them your speedtest results.

Anyway the balance of your Quota can be proof that you did not managed to get online.

You should ask for waiver for this month as you could not use the service.

Get ready all your "bullet" as CFM(MCMC) or UMobile will call you soon.


digilife
post Nov 21 2012, 06:41 PM

The MNP guy, its me yeah.
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QUOTE(yujin86 @ Nov 21 2012, 04:19 PM)
is quite normal for u mobile =.=
i always cant call out or receive call @.@
luckily this is just a backup number n mostly use to on9
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my Umobile no wat so ever disruption cause i use it on a non 3G fon or you set your Smartfon to use only 2G, if u need data, then only enable 3G/data

icon_idea.gif


digilife
post Nov 25 2012, 09:12 AM

The MNP guy, its me yeah.
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QUOTE(j-insigh @ Nov 25 2012, 08:10 AM)
nope, i din receive any. sad.gif guess i will go to the main office at queensbay later.
*
Since the simcard issued by your fren, MNP have to refer back to the Dealer who issued it.
icon_idea.gif

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