u will get new unifi number even you keep the existing streamyx number, just pay for monthly phone line rental for existing streamyx number if u want to keep it

TM doesnt let us carry forward the same number?? how sad...

TM allow u to carry forward as long as u pay the monthly phone line rental, so u can keep the old number. However for unifi, u will have additional new number and it is given bundle with internet and iptv.

I m having the same issue. connection lost intermittently. call their support. say will check on site. then receive a call from technician say site no problem, need to come over my house to check. i say ok. then this morning receive msg from unifi saying that on site support & change of CPE will be a charges which wil reflect on bill. i quickily call support, been told service warranty expired, will only bear charges of RM 50 & faulty router or that hypo tv set.
but i believe it's either their site problem or modem problem cos i got 2 router (tp link & d link unifi), tested both with wired & wireless. same.
ping to google.com , many lost connection....

technical guy came, change modem work fine now.
let me conclude unifi-vdsl for my own experience:
i have been using unifi-vdsl since 2011 april. few times connection problem, change modem twice, site problem few times. so for
consistency wise, i would only rate it 6 over 10.
for speed, almost perfect. torrent, streaming, constantly getting 500 kbps & above (VP5). 9/10
but certainly i would switch to times astro iptv when my contract finish in april 2013. they claimed it's fully fibre, they will lay the fibre cable to my home. unlike unifi VDSL.

p/s: i never on the modem for 24 hours, week day working, weekend the longest i ON is 10 hours.

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Added on December 23, 2012, 1:31 pmu gotta ask them to come & check if ur modem is faulty
happen to me b4

This post has been edited by kajika81: Dec 23 2012, 01:31 PM

guys i just installed my unifi yesterday. so the tm fiber modem is connected to the free dir615, but i wish to replace this dir615 with my current linksys wag160n, is that possible? i'll need to set the wag160n into 'wifi router only' mode and remove the adsl setting, and then configure it to work with tm's fiber modem as wan mode. can?

thanks for the info...
just registered earlier this day...


winter01942 - future VIP5 user

and also.. the unifi account is valid only after the installtion begins?

This post has been edited by winter01942: Dec 23 2012, 06:48 PM

someone mentioned that tm only charges 1 ringgit per month to maintain your old line. not sure if still available

but i will have 2 numbers by then, i'll just have to accept the number change

i need to change my stock unifi modem. was looking at Cisco 800 Series Integrated Services Routers to replace both the modem and router what do you guys think? or any other recommendation is good . unlimited budget, so recommend me a good quality one thank you in advance

Cisco 800 Series Webpage

This post has been edited by HeavensGift: Dec 23 2012, 10:34 PM

my router(tp-link ) working good..modem seems ok to me

God the speed ==

Need advise for Unifi installation. I moved out from my previous house for about six months already where the unifi was installed under my name. My ex housemate been paying to me without fail every month.

Right now I want to install unifi at my current house. Moving it will cost me 300. Should I move it or set up a new one here using my brothers name? As he is staying with me now.

inb4, I have another 7 months left

Get a new one

VIP20 user reporting in
Just completed installation 16/12/12 and was activated on 21/12/12. Just that the house just finished renovation and my wife and I will only be moving in around January..lol..so no one is using it atm.

VIP20 user reporting. My unifi is down. Already make a report. Now waiting for technician team to come my home.

Ok. Any reason from your answer? Just wanna know any drawbacks.

maybe quarter 2 or 3 only will roll out...

guys can i replace that dlink dir-615? if i replace then will the hypptv work? any recommended router?

I need some help here. My home Unifi suddenly are not working. Unifi modem and wifi router was light are on. Still can connect to wifi but it keep show Internet offline. Even I use lan was same.

call unifi center~~~