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SUSnewly wed duck
post Oct 30 2012, 01:01 AM

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heyy,
gonna move house soon, hopefully early of nov can pasang liao

i heard tm got new router, can get ka? tongue.gif

oh and if i dun have tv, can i request contractor bring tv?

thanks!
TSjovenne
post Oct 30 2012, 01:09 AM

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Joined: Nov 2004


QUOTE(newly wed duck @ Oct 30 2012, 01:01 AM)
heyy,
gonna move house soon, hopefully early of nov can pasang liao

i heard tm got new router, can get ka? tongue.gif

oh and if i dun have tv, can i request contractor bring tv?

thanks!
*
ya..can can pasang on early of nov smile.gif
yup hua wei modem, but i m not sure if you will get new router..haha..depends on ur contractor.

You must tell the contractor that u dun hv tv when he called u. (dun tell unifi center when they called u for confirmation ya! hehe)
SUSnewly wed duck
post Oct 30 2012, 03:03 AM

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QUOTE(jovenne @ Oct 30 2012, 01:09 AM)
ya..can can pasang on early of nov smile.gif
yup hua wei modem, but i m not sure if you will get new router..haha..depends on ur contractor.

You must tell the contractor that u dun hv tv when he called u. (dun tell unifi center when they called u for confirmation ya! hehe)
*
u mean dont tell unifi centre that i told contractor i dun have tv? hmm.gif
TSjovenne
post Oct 30 2012, 12:02 PM

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QUOTE(newly wed duck @ Oct 30 2012, 03:03 AM)
u mean dont tell unifi centre that i told contractor i dun have tv?  hmm.gif
*
hahaa...unifi centre will call you before the contractor.
So when the centre call you for confirmation, do not mention about TV. Only tell ths contractor when he call u (on the day of installation).
shikamaruam
post Oct 30 2012, 12:40 PM

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From: KL


hi jovenne...

can i upgrade my current 384kbps to 1mbps package with u instead?thanks.
if yes, plz pm me the details.thanks
TSjovenne
post Oct 30 2012, 02:22 PM

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QUOTE(shikamaruam @ Oct 30 2012, 12:40 PM)
hi jovenne...

can i upgrade my current 384kbps to 1mbps package with u instead?thanks.
if yes, plz pm me the details.thanks
*
yes my deae. All you need to do is fill in my e-form to proceed your order smile.gif
shivanggy
post Nov 1 2012, 04:53 PM

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Jovenne was super fast in getting things up. Spoke over the phone on my request and got the form emailed to me on the same day.
I had even receive a follow-up SMS and calls from her on the application form if it has been filled up.
Hats off to you Jovenne. I would strongly recommend to anyone out there to look for Jovenne should you want to subscribe to UniFi.
Guaranteed no regrets but a smooth and super efficient commitment by her.
dellshioo
post Nov 2 2012, 04:59 PM

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Hi,

If I subscribe to 1 mbps bb deal and later not satisfy with the speed, can I upgrade to 4 mbps within the contract period? Any additional charge?

How about the other way round, downgrade from 4mbps to 1mbps within contract period?
TSjovenne
post Nov 2 2012, 05:03 PM

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Joined: Nov 2004


QUOTE(dellshioo @ Nov 2 2012, 04:59 PM)
Hi,

If I subscribe to 1 mbps bb deal and later not satisfy with the speed, can I upgrade to 4 mbps within the contract period? Any additional charge?

How about the other way round, downgrade from 4mbps to 1mbps within contract period?
*
Hi,

Only upgrade is allowed tongue.gif
You can only upgrade your streamyx after 3 months from activation date without any additional charge smile.gif
dellshioo
post Nov 2 2012, 06:41 PM

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QUOTE(jovenne @ Nov 2 2012, 05:03 PM)
Hi,

Only upgrade is allowed  tongue.gif
You can only upgrade your streamyx after 3 months from activation date without any additional charge  smile.gif
*
Thanks for the quick reply.

Can you help check my area support 4mpbs or not?
OR I have to visit TM point?
TSjovenne
post Nov 2 2012, 07:04 PM

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QUOTE(dellshioo @ Nov 2 2012, 06:41 PM)
Thanks for the quick reply.

Can you help check my area support 4mpbs or not?
OR I have to visit TM point?
*
You're welcome smile.gif
Yeah, I can check for you. Please PM your full address to check if 4mb is available.
dellshioo
post Nov 2 2012, 10:55 PM

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QUOTE(jovenne @ Nov 2 2012, 07:04 PM)
You're welcome smile.gif
Yeah, I can check for you. Please PM your full address to check if 4mb is available.
*
PM sent.

Please check and thank you.
shikamaruam
post Nov 4 2012, 08:47 AM

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From: KL


hi jovenne, i have emailed u the upgrade application from 384 to 1mbps...thanks
TSjovenne
post Nov 4 2012, 01:04 PM

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QUOTE(shikamaruam @ Nov 4 2012, 08:47 AM)
hi jovenne, i have emailed u the upgrade application from 384 to 1mbps...thanks
*
Successfully done tongue.gif
Please check your email brows.gif
SUSnewly wed duck
post Nov 4 2012, 02:58 PM

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hi, another question! tongue.gif

the installation is free right?
when is the first bill?

TSjovenne
post Nov 4 2012, 03:08 PM

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QUOTE(newly wed duck @ Nov 4 2012, 02:58 PM)
hi, another question! tongue.gif

the installation is free right?
when is the first bill?
*
Yup, installation fee is free of charge.
The first bill is 2weeks - 1month after installation tongue.gif
SUSnewly wed duck
post Nov 4 2012, 04:01 PM

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QUOTE(jovenne @ Nov 4 2012, 03:08 PM)
Yup, installation fee is free of charge.
The first bill is 2weeks - 1month after installation  tongue.gif
*
if 2 weeks.. means 2nd bill is 1 month after the fist bill or early of next month?
TSjovenne
post Nov 4 2012, 04:17 PM

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Joined: Nov 2004


QUOTE(newly wed duck @ Nov 4 2012, 04:01 PM)
if 2 weeks.. means 2nd bill is 1 month after the fist bill or early of next month?
*
Hi,

it actually depends on your billing cycle smile.gif
yup, if 2 weeks, 2nd bikk will be one month after the first bill.
The wil proratwd the first bill for you
lookman_kim
post Nov 8 2012, 04:18 PM

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hello i want to ask something,,,can i speak in malay or not?? rclxub.gif
i subcribe a 5++ kbps like that in year 2010,,
this promotion is including with HP notebook..
adding Rm20 in my bill and another rm10
for my fixed call line,,,
so the total for me to pay the bill is plus minus Rm70,,

so it is already 2012,,,
and i want to upgrade my plan to 4mbps,,,

384Kbps rm38
512Kbps rm53
1Mbps rm68
2Mbps rm83
4Mbps rm88

so when i look back at this package(it is 1 malaysia package)
i need to pay rm53+hp notebook+phone line

so if i upgrade to 4mbps do i need to pay rm88+phone line
(my hpnotebook contract is 2 years)

p.s#sorry for my english blush.gif
#pm me if you want
TSjovenne
post Nov 8 2012, 04:24 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(lookman_kim @ Nov 8 2012, 04:18 PM)
hello i want to ask something,,,can i speak in malay or not?? rclxub.gif
i subcribe a 5++ kbps like that in year 2010,,
this promotion is including with HP notebook..
adding Rm20 in my bill and another rm10
for my fixed call line,,,
so the total for me to pay the bill is plus minus Rm70,,

so it is already 2012,,,
and i want to upgrade my plan to 4mbps,,,

384Kbps rm38
512Kbps rm53
1Mbps rm68
2Mbps rm83
4Mbps rm88

so when i look back at this package(it is 1 malaysia package)
i need to pay rm53+hp notebook+phone line

so if i upgrade to 4mbps do i need to pay rm88+phone line
(my hpnotebook contract is 2 years)

p.s#sorry for my english blush.gif
#pm me if you want
*
PM replied. tongue.gif

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