From ur words, i more confident i didnt accidently click auto enroll.

Ok need to call prudential on monday.
Thanks guys.

This post has been edited by sl3ge: Jul 10 2021, 07:22 AM

I think you selected the "Online Enrolment" by mistake when you made the previous payment. Otherwise Pru will not enroll you for the credit card as Pru will be liable to legal proceedings if they do that (PDPA and such).

To change the payment method back to cash, you can download this form from PruAccess



This post has been edited by roystevenung: Jul 10 2021, 10:03 AM

At first i also thought i might accidently click it.
But after saw @ping325 reply, i am sure i didnt click it.


This post has been edited by sl3ge: Jul 10 2021, 10:19 AM

well no point arguing on whether you've click or not clicked to register your card, best for you to check with Prudential on when was your card registered for the payment if you want to find out when/how you registered for it.

Otherwise, if you just want to let it slide if it's not big issue, then just un-register your auto deduction.

For "Online Payment" there is this screen that will also ask whether you want to enroll the CC/Debit card for recurring payment.

If you do not wish to do online enrolment, make sure you do not click it. Just click Next to proceed with the one off payment.

Anyway if you wish to discontinue the enrolment, just fill in the form to convert it back to cash.

I have existing pru value medical plan which I signed up since 2013. When I signed up that time, it covers up to 80 years old.

I understand that pru value med has subsequently extended to 100 years old (or no age limit I can’t really recall). Since my policy only stated the medical coverage is up to 80 years old, will my medical coverage automatically extended beyond 80 years old due to the enhancement or only limit to 80 years old as per my policy?

You would have received an endorsement slip from Prudential to notify you on this extension initiative. This has started since 2017.

Yes, but I didn’t receive. Just wonder if I can request for one now from my agent?

can

Previously, it used to pre tick ahead instead of customers opt in. When click next, it will ask for cc details. Sonetimes I do overlook and have to click back to remove it and then proceed.

Is good they decided to revert to allow customers to opt in. Must be due to the many cancellation requests and complaints.

This is one thing I dont like about insurance co. They used all available methods to 'con' customers to sign up for certain things without their action.

Similar to GELA portal, a cc payment is auto registered for direct debit which I have to request for cancellation. I thought is just registration for ready payment by customers without having to refer to card similar to TNB, Maxis and Astro.

This post has been edited by mini orchard: Jul 13 2021, 10:34 PM

i received sms insurance premium is going to increase on 1 Sept, due to this current situation insurance company still going to increase premium haiz

I kind of agree with you on this, the timing a bit out.

We were told that it was supposed to be last year, but has been postponed to this year. Most of the major insurer also increase price (last year and this year), not only Pru.

As a consumer ourselves, we also don't like the increase, but medical inflation is real.

A 3 days 2 nights admission to a specialist hospital for fever and flu that used to cost < RM1K in 2010, is RM4.5k today.

Anyhow, based on the letter, do you have the option to further reduce the premium? (ie, change from full claim to deductible?). If available, better opt for a deductible plan to reduce the cost of insurance.

Insurance company need to cover their cost and profit as well.

If you think the premium is getting not affordable, you should review your coverage for better options to manage within your budget.

I think my ILP medical card from 2013 might be out of date (only cover 600K limit), should i terminate it and buy million limit card (without life time limit somemore)? Or should I just upgrade my existing card?

My take is,....
If one has the financial capability n affordability, it is always better to have increased coverage, for it will gives you an increased peace of mind.
If you cancel the old one n buy a new one, there maybe a "waiting" period for the full effect of coverage,
Seek your exist agent for advice?

Depends on what sort of benefits you're looking, whether it's just annual limit or other benefits as well.

There are 3 compelling reasons why opting for upgrade is a better choice as compared to buying a new policy, if your health permits.

1. The upgraded card is not subjected to the 120 days Specific Illness Waiting Period (SIWP) and the 2 years Incontestability Clause.

Meaning, if you were to start a new policy (instead of upgrading), and should a claim (eg kidney stones) happens in during the SIWP, the claim will be rejected.

2. Your premium allocation rate does not start all over (only the upgraded part will), meaning your cash value is higher compared to starting a new plan.

3. The agent commission earned is only on the upgraded portion, not an entirely new policy

Lets say your current policy premium payment RM200, and if upgrade, it will cost RM250, agent only earns Rm50 as compared to giving you a new policy.

Prudential medical card need 2 year as well before can start using it?
Also is there possibility the insurance is cheaper now vs when I bought in 2013 (eg CI/Life/PA)? I just worried for the same amt of money im paying, i can actually get alot more coverage with today's insurance products

This post has been edited by B u B u: Jul 26 2021, 12:28 PM

Less than 30 days from the policy/certificate’s commencement date

The medical benefit is not claimable and HAS facility is not available unless the admission is due to injuries caused by an accident. Any Pre-Authorisation Letter (PAL)/Guarantee Letter (GL) request for such accident cases during this period may require the submission of supporting documents to exclude any underlying pre-existing and chronic disease(s). E.g. knee pain or backache could be a prolonged condition and the request may be subjected to additional questions to determine the actual cause of the condition.

30 to 90 days from the policy/certificate’s commencement date

The medical benefits may be claimable after 30 days subject to review. PAL/GL facility is not available.

Up to 120 days from the policy/certificate’s commencement date

The medical benefits are claimable except for the “specified illnesses” which are outlined in your policy document under Exclusions clause.

More than 24 months from the policy/certificate’s commencement date

The medical benefits may be claimable for conditions/illnesses requiring surgical intervention, acute conditions, chronic illnesses and specified illnesses.

Major medical conditions are payable subject to benefits limit, policy exclusion and general exclusion. If the medical condition(s) is pre-existing or was not disclosed prior to the policy being issued, Guarantee Letters will not be issued. The policyholder is required to pay on his own and make a claim where the reimbursement will be subjected to review.

Please take note that the policy shall be indisputable after it has been in force for more than 24 months from the Commencement Date. However, the policy may be voided if we are able to show that there is misrepresentation /pre-existing/nondisclosure or that the customer has suppressed a Material Fact.

The 2 years incontestability means that the insurer can defer the claim and investigate whether the claim falls under pre-existing illness, especially if the claim amount is huge.

This is applicable to most insurer, not only Prudential.

You're 8 years older, i don't see how it can be cheaper as insurance charges goes up as you grow older.