if u not worry abt warranty, or never need to warranty ur notebook, then its fine..or if the notebook problem is minor and they can find the cause, so they can fix for u without problem, then no problem also although might take like 1 month u also ok.... just dun face the problem like they cant find the cause, no spare parts, or notebook missing when repair, then big problem..

i got another case from my colleague..she sent in her daughter's asus notebook to change the casing.. costed her abt rm500 cos no warranty already.. then post out like 3 weeks, the notebook came back but the new casing dented.. that time, her daughter need went back to taiwan for study..so how? she just have to take the notebook with her .. that time, the seller informed her that asus agreed that when the cny holiday, she can just bring over again to post back for replacement.. but my colleague also dun wan waste time again and scare of trouble.. i told her, if i am her, i will send back and replace..why wan waste money like this..so in this case, can blame courier service for their poor service but asus also the same..packing got problem too..

If user not worry about warranty, asus not give default 2 year warranty. but that a bad warranty servics, even has 2 year, but got user has 2 year trouble too.

This post has been edited by wacomuse: Feb 17 2012, 06:33 PM

thats why i feared that if bought the lappy then suddenly my lappy got major prob like gpu or mobo then the same case will happen to me..i really think u should sue this people man..this is so unacceptable..if i were u,i would have sue them during the second month of waiting..
btw,gud luck for ur case!

ASus facebook can't post user question on the wall. why ?

Not all laptops are like that, it only happens when really unlucky...

Anyway, you can try to get to know the sellers, especially those who are close to Asus "insiders", they may be able to help you more whenever you need Asus's warranty support

how user check unlucky or not ? so, just a one way human can do, good after sell servics.

Big Thanks to Amaluddin Mahmood keep this tread alive..

oh, i go to see see. thanks. and asus malaysia already contact you to fix your problems ?

This post has been edited by wacomuse: Feb 20 2012, 01:33 PM

yes, i also wish to know does asus malaysia contact you??
mine is none.. and i am still waiting for seller to pay me the money for the refund.. as seller told me the distributor disagree to make the refund..what a funny thing i ever heard.. this is not their money even, they can say wan or don wan? i did not buy thing ... this is just a purely refund.. they still can keep the money for themselves.. so seller told me he will pay me back using his own money.. i was told on fri... still waiting..

THIS IS AWESOME>>>> lolx....

i posted it in ASUS global.. guess what... removed straight away.. sigh..

get remove, so means it very critical.. sure can effect the market definetly

So, anyone else wanna leave their comments there?

are you sure ? I think has a user will post again.

just went to the so called service center in lowyat TWICE today. didnt even manage to meet the cust reps after waiting for 2hours (1 for each visit). the place was a mess really, not to mention crowded.

buying electronic stuff is like this one?

one no problem, my cheapskate benQ still kicking, heavy usage, just a tiny netbook

am looking for a new lappy too... considering asus tho....

how is the dispute against the seller Hico?

did the seller refund to you already?

the seller called me last fri and i collected the cheque on Mon. full refund surprisingly.. and great.. although took me from May last yr till now...at least no make me rugi more again.. now the cheque still waiting to be cleared this time, Asus Msia FB really did his job to 'discussed' and 'talked' as he said..

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Added on March 1, 2012, 6:35 pmi went there last thurs as well. purposely want to see how grant their office is....went into the service centre, pack with like 3-4 customers, some playing with their demo set, some sit there waiting.. and only one ppl at the counter serving the customer.. if i don see the signage, sign board or the model name, i thought is the shop which almost want to closed down...so empty and lack of asus workers, some more with the dark lighting... really disappointed with the first image..... and went into the samsung service centre, totally different feeling..even highpoint also give better impression..

This post has been edited by Hico: Mar 1 2012, 06:38 PM

fuh such a long caseeeeeeeeee!

finally can settle

Congratz mate.

yeah..what to do? i am such a bad luck.. only small problem but asus cant settle professionally.. if in the first place, they are willing to discuss, to talk, to deal with me directly, then it wont till this stage.. but luckily, no more potong the refund again to the so called dealer price.. i am happy enuff already.. phewww~

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Added on March 1, 2012, 7:05 pmthanks! i hope i don need to have 2nd time of the same experience again..

This post has been edited by Hico: Mar 1 2012, 07:05 PM