ouh i see.. thanks for explanation.. better i take precaution to backup my data first..

seagate need send to shah alam, or penang, else singapore.
not sure of wd

All manufacturer (WDC, Seagate, ) now only has 2-year for their Internal hard disk, external is 3-year (dropped from 5 since few years back).

My own experience tells me that Seagate's RMA is much easier, I have RMA-ed 2 Samsung through them, very fast, less than a week (within 4 days).
As for WDC, you need to register at their portal to manage your own hard disk then use that to RMA one of your hard disk, slightly more steps and trouble but you can manage all your WDC hard disk in one portal (warranty period, serial number, etc.). WDC however is much slower to responds to the RMA, the items got stucked at their KL branch for few days before the RMA status changed to received, but once it goes through than the rest is good.

Packaging I would give Seagate 5 stars for their generosity, big box with 2 inches of foam of each sides, very secure packaging for rough handling. WDC is however only have 1 inch+ on each side, small box and it arrived slightly dent, luckily the hard disk is intact and working good, 3 stars for WDC RMA.

Add: You just need to send to the address provided by the RMA instruction, but if you do live nearby that area then you may walk-in, I live in East so I can only PosLaju it.

I think TS should PIN both these link into first page for easier future reference (no need to Google... copy.... pasta... )



Took a while to follow their instruction but they do give you some time to prepare and send in after you create the RMA so you can post during your free time or weekend.

This post has been edited by wildwestgoh: Apr 4 2014, 08:41 AM

Hi all I plan to get 1tb wd black. Any batch or model shall be avoided. Plan to get to for raid

today just try send ext hdd to wd for rma, address as below:

Teleplan Technology Services Sdn Bhd (LMW)
(WD Service Operation)
1445, Lorong Perusahaan Maju 4
Kawasan Perusahaan Prai
13600 Prai, Penang, Malaysia
Contact: Suzana/Asrol
Phone number: +604-5099132

This post has been edited by super macgyver: Apr 4 2014, 04:07 PM

anybody know the selling price of WD external 3.5" HDD at PC Fair in KLCC??

Give Caviar Red a try, it's cheaper.

bro, i need for O/s not data. red is ok/?

If it is boot disk then Caviar Black would be better. Or SSD.

Ok, any model of the black should i get?

got my 1tb seagate..

up and running!

purple wd seem promising, got 3yr wrty sumore if u dun wan go for re4

Asking some input on the SMART data ( Speedfan (Left) & WD Diagnostic Tools (right)

[attachmentid=3923357]


Confused on reading data current pending sector count 1 on speedfan but WD diagnostic 0.

Just get another HDD and start back up your data, SMART info is just for prediction, you wont know what will happen on a few days later.
HDD life are unpredictable. There is no error-free HDD, five years warranty does not mean the HDD is durable.

Current Pending Sector count does not means the sector is bad, it just means the sector has some issue reading and it timed out just marked as "Pending Sector".
You can backup your data into another hard disk and perform wipe on it, single pass will do for most, I use LLF (Low Level Format) tool software to perform the wipe, WD Diagnose also has this function I believe.
After the wipe, lookup the SMART again and see the result on the "Sector Count" or look out for "Reallocated....", if all the status is 0 means your hard disk actually working fine but it won't guarantee it will not happen again.
In my case my Seagate has encountered this as many as 4 times, I did wipe over them, all SMART shows fine and only last for few weeks to days then the stat "Current Pending Sector Count" shows up 1 again, I got fed up and didn't do anything about it since it didn't affect my OS nor my data so it's fine, been running with that stat for quite sometimes now.


TL;DR (If you're lazy to read my story): Do a wipe of your hard disk (BACKUP FIRST!!) then check the SMART again for "Current Pending Sector Count", "Reallocated Sector Count", if both stat are 0 means your hard disk is working fine, you can use it as data storage for non-importants if you're paranoid.

Thanks good story. good info.

The HDD bought from on cheap warranty expired 2010

I did do the LLF before and relocated sector count went to 2 and current pending went back to 0. Think there is no definate answer. have to evaluate how i want to use this hdd. thanks again.

thanks for info.

Small update to the HDD, it kaboom .

So reinstall the windows, didin't format or erase anything.

then check current pending sectors count speed fan = 0 again. . oh well...........

Hi,
May I know is this Seagate wireless plus support samba share?
Can I use 3rd party app to play movie from the HDD wirelessly? Such as OPlayer

hye ...i got one problem, my hard drive status is error, can put file but every now and then keep asking for backup data and so on..can repair on my own or have to send for repair? -samsung internal 2tb

Backup now before it's too late, you can never know whether if it can survive on next boot or not.
send for repair, hard drive is not something that normal ppl can repair... unless you are very experienced.