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SMS Alert - You're Not In Control, Report here your SMS Alert
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victorywp
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Oct 30 2014, 02:12 PM
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QUOTE(mieza @ Oct 30 2014, 12:40 PM) Yes forgot to mention that few days later after request cc, I received mesg like this : RM0.00 MBB: YOUR REQUEST TO CHANGE OF THRESHOLD AMT OF MYR1 for MAYBANKARD ENDING XXXX IS SUCCESSFUL. so i may assume that the transaction you did not receive sms notification was the online transaction? grocery transactions like giant/mymydin sure no problem to get sms notification. petrol transaction too.
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mieza
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Oct 30 2014, 02:23 PM
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QUOTE(alexwsk @ Oct 30 2014, 01:41 PM) which mbb cards are you holding? standalone amex and mbb islamic mc? mbb islamic mc & amex QUOTE(victorywp @ Oct 30 2014, 02:12 PM) so i may assume that the transaction you did not receive sms notification was the online transaction? grocery transactions like giant/mymydin sure no problem to get sms notification. petrol transaction too. Actually opposite case.. Online transaction is ok, but sometimes grocery transactions got no notification.. Maybe system down few days back.. I will try again later and see got notification or not..
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DarReNz
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Oct 30 2014, 03:21 PM
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QUOTE(victorywp @ Oct 30 2014, 02:12 PM) so i may assume that the transaction you did not receive sms notification was the online transaction? grocery transactions like giant/mymydin sure no problem to get sms notification. petrol transaction too. actually when you are overseas u don't get the sms alert at all
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TSGen-X
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Oct 30 2014, 03:27 PM
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Lifetime LYN Member
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QUOTE(mieza @ Oct 30 2014, 12:40 PM) Yes forgot to mention that few days later after request cc, I received mesg like this : RM0.00 MBB: YOUR REQUEST TO CHANGE OF THRESHOLD AMT OF MYR1 for MAYBANKARD ENDING XXXX IS SUCCESSFUL. Ok Bro, I suggest you call MBB CS and report about you not getting the SMS alert. QUOTE(DarReNz @ Oct 30 2014, 03:21 PM) actually when you are overseas u don't get the sms alert at all well, actually we do. I get sms from Maybank whenever I use my MBB AMEX or MBB Visa Infinite overseas for online and at the merchant's outlet (supermarkets, restaurants, etc). This post has been edited by Gen-X: Oct 30 2014, 03:49 PM
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mieza
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Oct 30 2014, 03:30 PM
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QUOTE(Gen-X @ Oct 30 2014, 03:27 PM) Ok Bro, I suggest you call MBB CS and report about you not getting the SMS alert. well, actually we do. I get sms from Maybank whenever I sue my MBB AMEX or MBB Visa Infinite overseas for online and at the merchant's outlet (supermarkets, restaurants, etc). Noted.. Will do..
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alexwsk
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Oct 30 2014, 10:58 PM
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QUOTE(mieza @ Oct 30 2014, 02:23 PM) mbb islamic mc & amex Actually opposite case.. Online transaction is ok, but sometimes grocery transactions got no notification.. Maybe system down few days back.. I will try again later and see got notification or not.. i figured, why don't you apply for Maybankard 2?
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mieza
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Oct 31 2014, 09:06 AM
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QUOTE(alexwsk @ Oct 30 2014, 10:58 PM) i figured, why don't you apply for Maybankard 2? Maybankard 2 is great deal.. But unfortunately not Islamic
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alexwsk
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Oct 31 2014, 01:39 PM
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QUOTE(mieza @ Oct 31 2014, 09:06 AM) Maybankard 2 is great deal.. But unfortunately not Islamic  i see, no choice then, just stick to what u hv
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ronron
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Feb 5 2015, 10:19 AM
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call call Customer Services and request SMS Alert for ALL Transactions for RHB credit card. (need approval from top management and 3-5 working days to approved) change credit card PIN at ATM machine also will triggle sms alert. This post has been edited by ronron: Feb 5 2015, 10:20 AM
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victorywp
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Feb 5 2015, 10:35 AM
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QUOTE(ronron @ Feb 5 2015, 10:19 AM) call call Customer Services and request SMS Alert for ALL Transactions for RHB credit card. (need approval from top management and 3-5 working days to approved) change credit card PIN at ATM machine also will triggle sms alert.  when you call the cs, you mentioned that you want to request sms alert for all transactions? or you mentioned that you want to set rm1 as the minimum to trigger the alert? if can just request sms alert for all transactions, does it mean they will set it at 5 sen? lol...
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ronron
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Feb 5 2015, 11:33 AM
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QUOTE(victorywp @ Feb 5 2015, 10:35 AM) when you call the cs, you mentioned that you want to request sms alert for all transactions? or you mentioned that you want to set rm1 as the minimum to trigger the alert? if can just request sms alert for all transactions, does it mean they will set it at 5 sen? lol... my first intention is get all money transaction even rm0.01, so i request for "all transaction", mana tau, when I change pin at ATM, also will triggle sms alert RM0.00 bla bla bla change pin. should be no charge, because the sms received content is starting RM0.00 This post has been edited by ronron: Feb 5 2015, 11:36 AM
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Human Nature
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Feb 5 2015, 11:45 AM
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QUOTE(ronron @ Feb 5 2015, 11:33 AM) my first intention is get all money transaction even rm0.01, so i request for "all transaction", mana tau, when I change pin at ATM, also will triggle sms alert RM0.00 bla bla bla change pin. should be no charge, because the sms received content is starting RM0.00 small matter la..you are not going to change your pin often anyway
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SUSkockroach
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Dec 2 2015, 03:33 PM
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any one manage to change theirs for AEON card?
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Human Nature
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Dec 2 2015, 03:49 PM
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QUOTE(kockroach @ Dec 2 2015, 03:33 PM) any one manage to change theirs for AEON card? yes, almost all of us here..give the CS a call
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SUSkockroach
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Dec 2 2015, 03:55 PM
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QUOTE(Human Nature @ Dec 2 2015, 03:49 PM) yes, almost all of us here..give the CS a call So many AEON user here?
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benson92
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Mar 29 2016, 02:43 PM
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I just called maybank to ask to reduce the amount of sms alert to RM 1, guess what? he say the default is RM1 so I dont need to do it again, anyone can verify this?
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tonytyk
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Mar 29 2016, 06:26 PM
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Not all banks will set sms alert to RM1, eg Stanchart, Citibank refused to set that despite multiple requests. Anyone manage to set sms alert to RM1 for these 2 banks?
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tonytyk
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Mar 31 2016, 10:25 PM
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Anyone manage to set sms alert to less than RM500 for Stanchart & Citibank ?
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fly126
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Apr 1 2016, 01:06 AM
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QUOTE(tonytyk @ Mar 31 2016, 10:25 PM) Anyone manage to set sms alert to less than RM500 for Stanchart & Citibank ? Citibank- min. RM201 SCB- No idea
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victorywp
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Apr 1 2016, 01:29 AM
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QUOTE(tonytyk @ Mar 29 2016, 06:26 PM) Not all banks will set sms alert to RM1, eg Stanchart, Citibank refused to set that despite multiple requests. Anyone manage to set sms alert to RM1 for these 2 banks? QUOTE(tonytyk @ Mar 31 2016, 10:25 PM) Anyone manage to set sms alert to less than RM500 for Stanchart & Citibank ? write to bnm if they refused to allow.
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