I wonder why when I'm using Maybank MasterCard, i received late notification and sometimes none.. As for Maybank Amex, I received notification directly after purchased..
SMS Alert - You're Not In Control, Report here your SMS Alert
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 Oct 29 2014, 05:00 PM
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#1
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541 posts Joined: Jun 2008 From: KL   
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Oct 30 2014, 09:24 AM
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#2
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541 posts Joined: Jun 2008 From: KL
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QUOTE(victorywp @ Oct 29 2014, 05:14 PM) what transaction you made using mbb mc and mbb amex respectively? Normal transaction like buying stuffs from Giant or Mymydin using mbb mc.. As for Amex, I using it for petrol and online transaction.. QUOTE(Gen-X @ Oct 29 2014, 05:16 PM) did you call up MBB Customer Service and request that you receive sms alert for transactions above RM1. If yes call them to report, if no go request. I study a lot from your website before decided to get cc. Hence, upon applying for cc at The Garden, I directly asked them to set sms alert for transactions above RM1. |
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Oct 30 2014, 12:40 PM
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#3
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541 posts Joined: Jun 2008 From: KL
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QUOTE(Gen-X @ Oct 30 2014, 09:51 AM) You have to call Customer Service and set the SMS alert to RM1. AND once this is activated, you will get a sms from MBB stating so. Yes forgot to mention that few days later after request cc, I received mesg like this :RM0.00 MBB: YOUR REQUEST TO CHANGE OF THRESHOLD AMT OF MYR1 for MAYBANKARD ENDING XXXX IS SUCCESSFUL. |
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Oct 30 2014, 02:23 PM
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#4
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541 posts Joined: Jun 2008 From: KL
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QUOTE(alexwsk @ Oct 30 2014, 01:41 PM) which mbb cards are you holding? mbb islamic mc & amexstandalone amex and mbb islamic mc? QUOTE(victorywp @ Oct 30 2014, 02:12 PM) so i may assume that the transaction you did not receive sms notification was the online transaction? grocery transactions like giant/mymydin sure no problem to get sms notification. petrol transaction too. Actually opposite case.. Online transaction is ok, but sometimes grocery transactions got no notification.. Maybe system down few days back.. I will try again later and see got notification or not.. |
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Oct 30 2014, 03:30 PM
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#5
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541 posts Joined: Jun 2008 From: KL
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QUOTE(Gen-X @ Oct 30 2014, 03:27 PM) Ok Bro, I suggest you call MBB CS and report about you not getting the SMS alert. Noted.. Will do..well, actually we do. I get sms from Maybank whenever I sue my MBB AMEX or MBB Visa Infinite overseas for online and at the merchant's outlet (supermarkets, restaurants, etc). |
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Oct 31 2014, 09:06 AM
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#6
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541 posts Joined: Jun 2008 From: KL
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QUOTE(alexwsk @ Oct 30 2014, 10:58 PM) i figured, why don't you apply for Maybankard 2? Maybankard 2 is great deal.. But unfortunately not Islamic  |
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