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TIME TIME Fibre Broadband™, 100 Mbps of wholesome goodness

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jjj2
post Sep 22 2012, 11:42 AM

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QUOTE(cywings @ Sep 22 2012, 05:03 AM)
hi wanna ask.. i'm planning to get TIME fibre now... however if one day should i have the interest to get astro as well.. do i need to cancel the subscribed TIME package and reapply with Astro IPTV ?

I figured since the backbone of Astro IPTV is TIME as well.. adding the astro service wouldn't be that complicated right ?
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Hi Bro...

If you subscribe TIME Fibre package now & later want to switch to Astro IPTV package, there is no problem at all.

Anyhow you will need to follow Astro Internet packages, you cant take TIME Fibre packages & add in Astro as an add-on.

All cables & equipments remained the same.
Scolaris
post Sep 24 2012, 11:46 AM

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Something very strange is happening.

I live in Domain 2, Cyberjaya. It's a new-ish apartment complex. We have no wired broadband access here. No Unifi, not even Streamyx. I don't think we can even get phone lines here. So a lot of people are fed up and wants to move out.

Last Friday though, I see Time broadband posters up near the apartment, offering the unlimited (8/15/something/50Mbps) and 100Mbps packages. So I look up the Time website and see that the apartment is not there in the coverage map. I also called the Time customer service, they say they don't think they have coverage.

So I went back and chatted a bit with the Pak Guard, who told me that because of the widespread discontent, the developers are bringing in Time broadband to prevent people moving out. And it's not a "survey" (which was done weeks ago), it's the real deal. I called the local distributor (on the poster) and she says that once the forms are submitted, it will take 2 weeks for the processing and installation.

So I'm a bit confused here - what's going on?

This post has been edited by Scolaris: Sep 24 2012, 12:15 PM
jjj2
post Sep 24 2012, 12:24 PM

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QUOTE(Scolaris @ Sep 24 2012, 11:46 AM)
Something very strange is happening.

I live in Domain 2, Cyberjaya. It's a new-ish apartment complex. We have no wired broadband access here. No Unifi, not even Streamyx. I don't think we can even get phone lines here. So a lot of people are fed up and wants to move out.

Last Friday though, I see Time broadband posters up near the apartment, offering the unlimited (8/15/something/50Mbps) and 100Mbps packages. So I look up the Time website and see that the apartment is not there in the coverage map. I also called the Time customer service, they say they don't think they have coverage.

So I went back and chatted a bit with the Pak Guard, who told me that because of the widespread discontent, the developers are bringing in Time broadband to prevent people moving out. And it's not a "survey" (which was done weeks ago), it's the real deal. I called the local distributor (on the poster) and she says that once the forms are submitted, it will take 2 weeks for the processing and installation.

So I'm a bit confused here - what's going on?
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Hi my friend, I've not been to yr condo, but et me check it out.

TIME has infra at Cyberjaya but that is for Leased Line (Ethernet Direct).....

One easy way to find out, you may go to the Telekom Riser room to see whether there's any TIME trunking (white color with TIME magenta color wording), if not then it would take some time to prepare the infra, 2 weeks is impossible to have it installed.

If infra is ready & ready for service, upon order submission, it will take 7 working days (usually less than that) the TIME Order Team will call you up to set an exact appointment date & time for Installation.
Entire Installation usually takes 3-4 hours depend on the complexity & requirement of the condo as well.

Thanks.
Scolaris
post Sep 24 2012, 12:32 PM

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I don't think they'll let me into the riser room/closet.

Oh well, I guess I'll just submit the form. What's the worse that could happen?

(seriously guys, not rhetorical question - there shouldn't be any downsides to just submitting the form, right? I mean, I really do want Internet access)
jjj2
post Sep 24 2012, 12:35 PM

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QUOTE(Scolaris @ Sep 24 2012, 12:32 PM)
I don't think they'll let me into the riser room/closet.

Oh well, I guess I'll just submit the form. What's the worse that could happen?

(seriously guys, not rhetorical question - there shouldn't be any downsides to just submitting the form, right? I mean, I really do want Internet access)
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Hi Bro,

please check your PM.

Domain 2 is under TIME RFS list ...yeah cheers smile.gif

Thanks.

This post has been edited by jjj2: Sep 24 2012, 06:48 PM
skylinelover
post Sep 24 2012, 01:38 PM

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wow that is very sad state 2 c such a developed town like cyberjaya with no internet access at all WTF laugh.gif doh.gif
steakikan
post Sep 24 2012, 04:37 PM

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@jjj2

Why now Time cannot use dynamic dns? I try to ping even the public ip also cannot. Do they implement new firewall system ?

edit: Its open again, Thanks

This post has been edited by steakikan: Sep 24 2012, 04:52 PM
skylinelover
post Sep 27 2012, 03:36 PM

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QUOTE(chbea @ Sep 21 2012, 11:22 AM)
same as me .........they see place 1 .... if you place ppl look like cannot effort they service then wont update. if all like big boss, sure get
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QUOTE(BlackWoods @ Sep 22 2012, 09:03 AM)
No wonder, I think it is time for me to move.  laugh.gif
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good luck in moving out laugh.gif TIME 30mbps is very irresistible...just add RM10 from VIP20 n u get extra 10mbps speed which is huge difference wey rclxm9.gif
silrave
post Sep 29 2012, 07:41 PM

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feel like not lot user using time ?
so far all feedback like not so good
pap55
post Sep 29 2012, 08:53 PM

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cause selected condo and coverage limited,

unlike unifi have both landed and high rise.

jjj2
post Sep 29 2012, 10:30 PM

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QUOTE(silrave @ Sep 29 2012, 07:41 PM)
feel like not lot user using time ?
so far all feedback like not so good
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Sorry I defer... Most feedback is good....

I can tell you for sure, at least in Penang, which I handle out of 10 customers, 10 are satisfied & feel great to have Time fibre !

Sometimes complaints are not due to the provider, it's due to the problems that arise from bad installation, improper handling, customers negligence etc.


Added on September 29, 2012, 10:31 pm
QUOTE(pap55 @ Sep 29 2012, 08:53 PM)
cause selected condo and coverage limited,

unlike unifi have both landed and high rise.
*
I agree TIME coverage is limited, they ought to be more aggressive & widen the coverage asap....

This post has been edited by jjj2: Sep 29 2012, 10:31 PM
silrave
post Sep 30 2012, 12:26 AM

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hmm feedback is good ?
that means
if i get it
can i get full speed when using torrent or p2p ?
got any site block?
jjj2
post Sep 30 2012, 06:11 PM

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QUOTE(silrave @ Sep 30 2012, 12:26 AM)
hmm feedback is good ?
that means
if i get it
can i get full speed when using torrent or p2p ?
got any site block?
*
Hi ... how do u define full speed ?....the advertised speed refers to : FROM yr point (ONU) TO TIME's center.

TIME does not block torrent, p2p or any site....
DeltaPanthera
post Sep 30 2012, 07:38 PM

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Some random speedtests which i just did, decent results in the Asian region but it's a bit spotty compared to overseas.

KL (Yes 4G server) before boost
user posted image

KL (Yes 4G server) after boost
user posted image

More speedtest results after the spoiler :
» Click to show Spoiler - click again to hide... «

skylinelover
post Sep 30 2012, 10:38 PM

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QUOTE(jjj2 @ Sep 29 2012, 10:30 PM)
I agree TIME coverage is limited, they ought to be more aggressive & widen the coverage asap....
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i m banking very hard on TIME 2 give unifi a run 4 their money n hopefully drop price the VIP in the process laugh.gif rclxms.gif
mugen_jon
post Oct 1 2012, 02:22 PM

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QUOTE(Scolaris @ Sep 24 2012, 11:46 AM)
Something very strange is happening.

I live in Domain 2, Cyberjaya. It's a new-ish apartment complex. We have no wired broadband access here. No Unifi, not even Streamyx. I don't think we can even get phone lines here. So a lot of people are fed up and wants to move out.

Last Friday though, I see Time broadband posters up near the apartment, offering the unlimited (8/15/something/50Mbps) and 100Mbps packages. So I look up the Time website and see that the apartment is not there in the coverage map. I also called the Time customer service, they say they don't think they have coverage.

So I went back and chatted a bit with the Pak Guard, who told me that because of the widespread discontent, the developers are bringing in Time broadband to prevent people moving out. And it's not a "survey" (which was done weeks ago), it's the real deal. I called the local distributor (on the poster) and she says that once the forms are submitted, it will take 2 weeks for the processing and installation.

So I'm a bit confused here - what's going on?
*
Hi Bro,
I also staying in Domain 2... Yach saw the TIME poster in the Domain 2 Security Guard..... i have registered as well but till now no one called yet..... however upon my checking, calling TIME and the contact number stated in the brochure.... Its seems like TIME only selling bandwidth to 1 company in Cyberjaya, this company will provide the service to Domain 2.... the company is Setia Haruman Technology Sdn Bhd... the contact number in the brochure is Setia Haruman Technology Sdn Bhd number.

Anyone called you after you submit the form ?
jjj2
post Oct 1 2012, 04:58 PM

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QUOTE(mugen_jon @ Oct 1 2012, 02:22 PM)
Hi Bro,
I also staying in Domain 2... Yach saw the TIME poster in the Domain 2 Security Guard..... i have registered as well but till now no one called yet..... however upon my checking, calling TIME and the contact number stated in the brochure.... Its seems like TIME only selling bandwidth to 1 company in Cyberjaya, this company will provide the service to Domain 2.... the company is Setia Haruman Technology Sdn Bhd... the contact number in the brochure is Setia Haruman Technology Sdn Bhd number.

Anyone called you after you submit the form ?
*
Hi Bro.

Please check out your PM.

Thanks smile.gif


muman7
post Oct 2 2012, 07:31 PM

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Hi, may I know why my ping from speedtest.net base on Malaysia server alway in the region 16-36ms and I never get it below 10ms like ? the forumers here.
I'm on Astro IPTV 10Mbps.
jjj2
post Oct 2 2012, 09:53 PM

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QUOTE(muman7 @ Oct 2 2012, 07:31 PM)
Hi, may I know why my ping from speedtest.net base on Malaysia server alway in the region 16-36ms and I never get it below 10ms like ? the forumers here.
I'm on Astro IPTV 10Mbps.
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Whr's yr location Bro ?

Many reasons would cause this... usually the OLT nearest to yr premise play an important role.

Have u tested yr neighbour friends' ones ? Need to rule out whether this is an individual case.


muman7
post Oct 3 2012, 01:31 AM

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I'm at Lavinia, Bayan Lepas.

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