We found them at the PWTC fair, their prices were attractive and they had a nice concept creating a 3D model of our kitchen cabinet.

Honestly stay away from this people if you want a hassle free installation. We haven't even installed the kitchen cabinet yet we have had a myriad of issues. We have to coordinate with 5 individuals for installation of our cabinet:

1) one department for Solid Surface (Counter Top)
2) another department handles the Cabinet manufacture
3) an independent contractor for measurement, and installation or cabinet,
4) another installer for the solid surface and
5) another person for transportation

Best of all I the customer have to coordinate all of them with their different completion times and schedules. The solid surface people kept bugging me asking me when can they deliver the solid surface but when the Cabinet division have not installed the cabinet but on top of that I have to get the transporter to transport the items for the installer and in the mean time we're going back and forth and the delivery and installation has been pushed forward continuously. I shouldn't be the one coordinating all this for them. I don't care how they manage it within their own company just get the job done already!

I am only writing this to warn people of what they are in for when purchasing from Kubiq. You're just buying the cabinet from them everything else you coordinate. I am not commenting about their quality because I have yet to see their finish work. In short unless you're a person that can afford the time and willing to do their coordination work for them, I'd suggest you look elsewhere when purchasing your kitchen cabinet.

We found them at the PWTC fair, their prices were attractive and they had a nice concept creating a 3D model of our kitchen cabinet.

Honestly stay away from this people if you want a hassle free installation. We haven't even installed the kitchen cabinet yet we have had a myriad of issues. We have to coordinate with 5 individuals for installation of our cabinet:

1) one department for Solid Surface (Counter Top)
2) another department handles the Cabinet manufacture
3) an independent contractor for measurement, and installation or cabinet,
4) another installer for the solid surface and
5) another person for transportation

Best of all I the customer have to coordinate all of them with their different completion times and schedules. The solid surface people kept bugging me asking me when can they deliver the solid surface but when the Cabinet division have not installed the cabinet but on top of that I have to get the transporter to transport the items for the installer and in the mean time we're going back and forth and the delivery and installation has been pushed forward continuously. I shouldn't be the one coordinating all this for them. I don't care how they manage it within their own company just get the job done already!

I am only writing this to warn people of what they are in for when purchasing from Kubiq. You're just buying the cabinet from them everything else you coordinate. I am not commenting about their quality because I have yet to see their finish work. In short unless you're a person that can afford the time and willing to do their coordination work for them, I'd suggest you look elsewhere when purchasing your kitchen cabinet.

Installed Kubiq wardrobes (35 ft)+ wet kitchen base caibinets (12ft).

Call Azita at Kota Damansara HQ.
Insist on installer call Money Wan. (Chinese)

Installation quality is utmost important.
You can have 100k cabinets but outcome will be
as good as installation quality only.

My dry kitchen is from Signature Kitchen but installer
is lousy. Lots of stuff are sengit.

FYI:
Wan even install my bookshelves which are made up of
Ikea FAKTUM kitchen cabinets. 10ft wide x 10ft high.

Cheers.

Disclaimer: I am not a competitor of Kubiq or Signature Kitchen. I am writing the following purely based on my recent personal experiences and dealings with Kubiq and Ipoh Road Kitchen Sdn Bhd. I am sharing what I have been through and to warn others to be mindful.

Early October 2011, went to Kubiq's showroom in Ipoh Road Kitchen Sdn Bhd, an authorised dealer of Kubiq. Keiron Low from Ipoh Road Kitchen is the person who attended to me.
17/11/2011, Keiron came to my house to measure for kitchen cabinet and wardrobe.
22/11/2011, confirmed kitchen and wardrobe design plan and measurements with Keiron. He told me he would proceed with ordering and it would usually take 3 weeks to complete.
05/12/2011, emailed Keiron for the installation date as I needed to arrange my schedule for installation.
06/12/2011, Keiron replied saying that Kubiq has not reverted to him on the date.
09/12/2011, emailed Keiron again but no reply. Called him numerous times but he still couldn't give me a confirmed date for installation.
13/12/2011, been calling Keiron for a date and finally on the 13/12/2011 he told me the installation could only be done one 17/12/2011. Told him the condominium's management does not allow renovation works after 1pm on Saturdays. Keiron assured me that the installation would only take few hours. I believed him.
17/12/2011, mistakes found on the following:
1. Kitchen cabinet door handles were wrong. I have specifically requested for the handles used in the show-room, but Keiron ordered for a built-in metal door handles which I have clearly mentioned to him that I dislike built-in cabinet door handles. He then told me it would take 2 weeks to replace the affected cabinet doors. I have informed him that I am willing to wait for 2 weeks.
2. The tall-unit is 10cm lower than the wall cabinet. I again questioned Keiron on the discrepancy and he told me that the height of the tall-unit could not be altered. He did not inform me that there would be a 10cm height difference between the wall cabinet and the tall-unit. I would have told him to do away with the tall-unit had I known it earlier. Later, I found out that it was his mistake that he did not measure the height of the wall tiles and assumed the height was of 140cm which in fact is 150cm.
3. I have also noticed that the carpenter made some mistakes on fixing the wooden strips on the kitchen cabinet.
4. The gap between each of the cabinet doors are wider than the acceptable standard.
5. The wardrobe size is different from the size Keiron has ordered. I believe it is the mistake of the factory. The height is not adjusted to the ceiling height according to the drawing provided by him, the width is also longer on one side and shorter on the other side. The carpenter cut and adjusted the top cabinet in order to fix the wardrobe height. The top cabinet now appeared to be extremely short and small, which is about 1 foot high, looks extremely unpleasant.
6. Again, Keiron has ordered the wrong wardrobe door handles for me. I have told the carpenter to not fix the handles as they are wrong. However, the carpenter went ahead to fix them on.
7. The workers are not taking extra care during the installation process. My plaster ceiling in the bedroom is chipped, minor scratches on the walls and there is a huge deep scratch on the tall-unit.

20/12/2011, I requested Keiron to come to the house to have a look personally. He too could not accept the poor workmanship and he did apologize for the mistakes. He promised me that he would change the kitchen cabinet door handles, take away the tall-unit and replace with wall cabinet and lower cabinet, replace all the doors of the wardrobe, replace the top cabinet of the wardrobe with correct sizes and re-adjust the wardrobe height to the correct height. He told me that he would handle my case with top priority. However, he has resigned from Ipoh Road Kitchen since then.

30/12/2011, I did not receive any update or calls or SMS from Keiron for the past 2 weeks. Called his handphone but no one answered, SMS him twice on 2 different days but no reply too. I couldn't wait any longer, so I decided to call Ipoh Road Kitchen office. Ms. Lai attended to my call and she was very helpful and polite in answering my queries. However, she told me that Keiron has told her he would handle my matter personally and hence she does not know much. She promised me that she would contact Keiron to follow-up with me. I received a call from Keiron right after the conversation with Ms. Lai. He informed me that he has been calling the Kubiq factory in Kota Damansara every single day and the factory is the one that could not give him a confirmation on the replacement and installation date. He has also told me that the factory is now in a mess. He would keep me informed on the date.

03/01/2012, I could not wait any more. This is the 3rd week after first installation and I still have not gotten a date from them to come rectify the mistake. I have been living in the house since 24/12/2011 with an incomplete kitchen and wardrobe. I can't cook nor wash dishes. My clothes are in boxes. Caused me great inconvenience. Wrote a complaint to both Kubiq and Signature Kitchen. Mr. Clement Low, the GM of Kubiq replied with 3 emails Kubiq received from Ipoh Road Kitchen regarding my order.
I finally understand why the delays. Obviously Ipoh Road Kitchen did not put in my order promptly and they never communicated to me on the date they ordered.

04/01/2012, Alex Chia from Kubiq called me in the morning and assured me he would revert to me later in the evening. Keiron called me right after Alex. Keiron questioned me why I made such a complaint to Kubiq. I was left with no choice since I couldn't get any answer from him. I had to take things onto my own hands now. He again promised me that he would follow up and would give me an answer by yesterday. I believed him once again. Keiron then SMS me around 5.45pm, saying that the installation could be done from next Friday (13/01/2012) onwards. I am not happy with the delay again, but what else can I do other than agree to it?

On the same evening, I received an email from Alex Chia explaining Kubiq's concept and why such things could happen. Below is his email, I did not make any changes to it:
I am very disappointed with the answer given by Alex. What he did is merely explaining Kubiq's concept to me and did not even offer me a solution. With this Kubiq's Self-Involvement Concept, Kubiq is pushing all its responsibilities to the dealer when bad things happen. He claimed that Kubiq HQ is "unable to stop them if they insist and willing to offer such services on behalf of you" shows just how irresponsible Kubiq is. We are the customers, if we were to do all the coordination on our own, what is the purpose of having a dealer then? We could all go to the HQ and make order personally or via email/phone calls.

Also, since my order is of priority delivery, why does it need another 1 and a half weeks (13/01/2012)? All in all, it takes 1 month and 3 weeks to get my kitchen and wardrobe done.

I am sure that with the price I have paid, a lot of other brands/contractors could do a better job than this. The savings that the customers get from its self-claimed "Self-Involvement Concept" is not that great either. I was charged RM890 installation charges for kitchen cabinet and RM800 installation charges for wardrobe. All together is RM1690 of installation charges.

This particular experience has severely dampened the confidence I have for both Kubiq and Signature Kitchen. I have learnt a great lesson on not to be penny wise, pound foolish. I would now think twice when I see Kubiq and Signature Kitchen. I do not think that they would understand that a customer lost is a potential customer lost too.

As for the quality, from the look of it, Kubiq is very similar to IKEA. However, IKEA could provide a way better service than this.

I made a mistake for not trusting the contractor that renovated my house to do the kitchen cabinet and wardrobe. My contractor provides good service and workmanship that both my husband and I think he deserves 2 thumbs up. I am sure if I were willing to pay a little bit more, I would now be enjoying in the comfort of my home with complete kitchen and wardrobe. I trusted Kubiq could do better, and I was so wrong.

If you would like to go with Kubiq, make sure you go to their HQ in Kota Damansara and make your order. Make sure everything you want is listed and a date is given to you.

As for myself, NO Kubiq or Signature Kitchen anymore. I wouldn't even recommend them to my friends and family.

requested helped from Kubiq HQ and Groupon support, as the fine print stated 7 days prior booking... and it has been 7 days before they process a booking

for signature kitchen and kubiq products the best way to get things done is to go direct to their hq in kota damansara. I found their prices are cheaper than dealer. Also there is more communication between  buyer and seller