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 Kubiq Kitchen, BAD service and attitude

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lowyatnet108
post May 28 2014, 04:02 PM

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We found them at the PWTC fair, their prices were attractive and they had a nice concept creating a 3D model of our kitchen cabinet.

Honestly stay away from this people if you want a hassle free installation. We haven't even installed the kitchen cabinet yet we have had a myriad of issues. We have to coordinate with 5 individuals for installation of our cabinet:

1) one department for Solid Surface (Counter Top)
2) another department handles the Cabinet manufacture
3) an independent contractor for measurement, and installation or cabinet,
4) another installer for the solid surface and
5) another person for transportation

Best of all I the customer have to coordinate all of them with their different completion times and schedules. The solid surface people kept bugging me asking me when can they deliver the solid surface but when the Cabinet division have not installed the cabinet but on top of that I have to get the transporter to transport the items for the installer and in the mean time we're going back and forth and the delivery and installation has been pushed forward continuously. I shouldn't be the one coordinating all this for them. I don't care how they manage it within their own company just get the job done already!

I am only writing this to warn people of what they are in for when purchasing from Kubiq. You're just buying the cabinet from them everything else you coordinate. I am not commenting about their quality because I have yet to see their finish work. In short unless you're a person that can afford the time and willing to do their coordination work for them, I'd suggest you look elsewhere when purchasing your kitchen cabinet.



 

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