Anyone know how to solve this problem?

I am having problem with one of the 1HP air conditioner unit from Panasonic. Problem started after about one month after installation.
It seems that it is noisy when the air swing is allow to swing.
Their technicians have made 5 attempts to rectify the problem and till now, the problem still persist.
It seems that they are using trial & error method. Every time, when they come, just apply some grease onto the moving parts and the next time, come and change the air vent. After using for a few days, after the grease dries up, the noise comes back.
Now, the warranty is about to expire...

Written to their Customer Care dept, then they called and want to try to apply grease and replace the air vent again. Really don't know when all these trial & error will end and problem solve.

Really regretted installing the Pana aircon. Some more went and installed 4 units. Include the older set (2 years ago), so, in total 5 units.

Buying things sometimes depend on luck too..

So far no problem with pana air-con in my current house..

but for my new house, i plan to use york...

My mum's house has using Panasonic air conditioner for so many years. No problem. A few friends also using panasonic air con, also did not hear them commenting. Have installed one unit of Pana 2 years ago. Also no problem.

But when installed the new model Panasonic, then encountered problem.
During one of their trips, one of their technician accidentally mentioned that they have encountered similar problem and have not managed to resolve them. So, if the problem still persist, then just do not allow the air vent to swing. Have to live with it.

So, I would say that the older model are reliable but not so for the newer model.

So all 4 units noisy or just the one?

The noisy problem from the air vent movements on 2 units have been solve (hopefully will be permanent) while the one in the bedroom is still not solve. Damn irritating since it is in the bedroom

i got a question here...it is about my panasonic 1hp inverter air cond installed last month. the problem is the nanoeg function like now not working fine (light turned off).
from complete shutdown, if i on the unit, the blue light of the nanoeg feature will turn on, but a couple of minutes, i will auto turn it off. pressing the button from the controller does not help. the thing is working for the 1st 1 month. any body got any idea? thanks

SWAP

Suggest that you lodge your complain with Panasonic. get the complain ref no. Keep calling them if no response.

Problem is that those are 1.5Hp while the one in the bedroom is 1HP.
Anyway, the noisy problem solved after replacing the indoor unit (CS-PC9MKH) with the newer modal (CS-C9NKH)
it seems that Panasonic's older model has some design fault with its air swing mechanism...

1 and 1.5hp indoor unit can be swap de. last time 1.5hp indoor broke then put 1.0hp indoor unit, working fine.

Maybe the indoor unit can be interchange...
But since they are under warranty, if pandai pandai go and interchange, then if happen to claim for warranty later, then problem. Usual la... when claim for warranty they will find reasons to get out of responsibility...
Since still under warranty, then let Panasonic rectify their product design fault.

My panasonic eco navi also noisy when it swing, somemore the unit under 1 year... expensive but lousy quality.

My study room using mitsubishi mr. slim, 3 years not a single noise from the air cond. My new house will be 100% mitsubishi.

Ya Mitsubishi is good, York is depending on luck, and Panasonic Inverter in my bedroom quite noisy suddenly in the middle of the night! Expensive some more, gas also different than normal gas, need to add RM40-50 for inverter gas. Regret.

If still under warranty, just keep complaining to Panasonic. If you complain hard enough, they will replace it. hehehe
Also don't forget the consumer tribunal if they(Pana) do not act on your complains. There has been a few complains lodge by various purchaser of the product... The consumer tribunal is effective although as bit slow...but the message gets across to the rightful party.

Ya, my stupid econavi also will cause noise middle of the night, sound like raining but actually is the plastic and blower sound.
The thing is, panasonic econavi price is more or less similar to Mitsubishi Mr. Slim... I bought it cause I want to try different brand and everyone told me pana is quite good...

True that they can come and service but i dun think everyone so free to keep waiting for their engineer at home, its not once a year....more than that...

Conclusion, if can go for other brand, lol.

I'm using Pana Econavi and it's okay so far

Depending on which model you are having...
I believe on the latest model, they have changed the swing mechanism and hopefully solve the air swing noisy problem..

Why not ask them to replace the parts of your Panasonic air-con since its not working even there fixing the problem. I guess you can do that since they new about your problem.

panasonic eco navi tat bad meh? Deng lo, just bought all unit for my 2.5 storey home. totally 8 sets

My one is okay for econavi.

If you are getting the latest model, should be OK as they have may have rectify the problem with their previous model's air swing mechanism.