i think the compromise will be the dual height ceiling at selected areas.

GUys,
I saw "Black Guys" staying in Aquina.

How many units occupied by them? Better contact the relevant owner and raise your concern to him/her before the "black" community grows out of hand and affect the entire area...

So far 1 unit occupied by them. But what can we do if the owner wants to rent it out to them. I guess they pay better rental.

BTW its only 5 units occupied so far. Need to open a forum specific to Aquina residence. At least we can know each other and share our thoughts. In the end, we are the neighbours and its our benefit to help each other.

If there is an RA perhaps the representative can speak to the house owner on behalf of the local community and I believe concerns coming from an organisation/community it will add more pressure to the house owner. Maybe you can form one once more residents are moving in.

Yes thats the plan. For time being what if all Aquina residence open a seperate forum as I dont want our topic to bore others in this forum.

But if others dont mind, then we can stick to this group. In the end, all fall under same umbrella.

The owner might be staying outstation and ask the agent to rent it and owner not even know who is staying...

Try get the contact and talk to the owner...

hi, how many bought aquina for own stay here?

U could b rite

Is d guard house @ Aquina 100% completed?

Every phase has got its own problem..for aquina i noticed the guestroom doesn't come with water heater power point and aircond point. Owner also needs to install awning near main door to avoid getting wet (during rain) and the grille outside of master bedroom toilet can be opened from outside (no lock provided)

This post has been edited by Aquina11: Nov 24 2013, 12:48 PM

any forging service require ?

Dear Sephirans,

how are your defects progress so far? The experience had not been good for me. Its been more than 2 months now and the problems are still not being rectified. Worst thing is, it is quite difficult to get hold of the person in charge as well. Any idea on how to overcome this issue?

Met up with a future neighbour over the weekend and he is encountering similar problem as well.

friends,
I'm looking for Autogate and Alarm installer..pls PM me if you have contact and reliable vendor. tq

The Persiaran Panglima Hitam road is in very bad condition with cracks and holes along the road. Very dangerous ..

Did any of you complain to the developer? Submitted an aduan to MBSA but they say its under the developer and its complicated because its under 3 developers they told me and they did some minor works but major works not allowed .. not sure what he meant.

I have raised this to Naza TTDI weeks ago but seems like nothing is being done. I hope that all owners will submit their complaints regarding this because its a serious matter ...

Can call customer service TTDI Alam Impian?

Do you have a template complaint email for us to send to MBSA / NAZA TTDI ?

Person in charge keep changing. And when you call the office, keep transferring you around. not organized at all

Dear All,

Just want to share with you my experience on how naza ttdi is handling my defects complaint. I have submitted my complaint form before raya, hence its been more than 3 months now! Still not fully rectified.

When i complaint about leak marks, all the contractor did waste to deploy a fresh coat of paint to cover up. Of cause that will not solve the problem, and the leak marks keep reappearing. Basically they are wasting my time. Why don't they just get to the root cause and solve the problem once and for all???

Before purchasing this unit, i was told by various parties that naza is good in terms of after sales service. I can assure you now that that statement is not true. First hand experience. They are slow on their feet (deliberately perhaps?) and does not get to root cause of problem. The person in charge keep changing as well without informing the buyer before hand. Hence, all phone calls goes unanswered. This is really frustrating!

I hope they would improve their after sales service if they wish to sell more units in future.

No particular template but maybe write an email first to the following persons in the property management and customer service. Poor Customer Service.

mohamad.asri@nazattdi.com
Mohd Yusof Saidu Mohammed <yusof@nazattdi.com>,
Muhamad Zaki Muhamad Amir <muhamad.zaki@nazattdi.com>,
Rizalludin Hassan <rizal@nazattdi.com>

TTDI Alam Impian residents must stand united and give them some pressure. They are in fact earning tens or hundreds of millions of dollars from the project.


First Serve - as for your defect lists, you need to follow up closely and if required, ask to meet the contractor together with the customer service person handling the defect issue. Point out each and every defect. Best to mark the problem using a market pen on masking tape and stick it near the problem area, and take photos for your reference and email to the person in charge. Also, when you submit your defect list, make sure that they chop and sign and give you back a copy with received date.

This post has been edited by platingirl: Nov 25 2013, 07:49 PM