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 DiGi Fans Club & Enquiries V9, Always the smarter Choice

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KannaSai1
post Jun 30 2013, 03:42 PM

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QUOTE(soulfly @ Jun 30 2013, 01:06 PM)
which dataplan are you using?
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the nearest server is bangkok ? he is trolling .... biggrin.gif
KannaSai1
post Jul 1 2013, 04:11 AM

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nowaday, digi never offer a surprise promotion anymore.
they will surprise heart breaking u only.

so july no more birthday bonus?
KannaSai1
post Jul 2 2013, 07:24 AM

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QUOTE(dgboy @ Jul 1 2013, 09:23 PM)
no more "3G Internet", now it's Mobile Internet

http://www.digi.com.my/prepaid/mobileinternet.do

no more unlimited  too - have to use Opera Mini after reach quota but the speed is maintained at 3G

bad news for WP8 users, which don't have Opera Mini at all
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blackberry as well. no unlimited, low coverage, bad reception.
KannaSai1
post Jul 2 2013, 07:26 AM

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QUOTE(dgboy @ Jul 1 2013, 11:10 PM)
oic, thanks for explaining it

as I read it, you either opera mini or die after quota
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its die after all. u can go to the digi homepage only. cant surf any.
KannaSai1
post Jul 2 2013, 07:27 AM

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QUOTE(Alveolus @ Jul 1 2013, 10:26 PM)
Haiz. ANOTHER wait for 4G. Not Nationwide some more. I thought when they upgrade the antennas, can operate 4G for a majority of the upgraded antennas if not ALL of it. First after GE, then end of June, then July. STOP SAYING SOON DAMN IT.
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this is malaysia, dun expect they can upgrade in one night. even maxis cant do it.
KannaSai1
post Jul 2 2013, 09:09 AM

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QUOTE(Asaki88 @ Jul 2 2013, 08:55 AM)
thx for the support. Hopefully everyone be patient. Digi currently under major impact of certain things that we cant avoid. Not trying to blame anyone. but we hope our DiGi customer can be patient.  notworthy.gif  notworthy.gif
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DiGi is good when under full control by telenor .


KannaSai1
post Jul 2 2013, 09:57 PM

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QUOTE(dgboy @ Jul 2 2013, 07:58 PM)
they've been replacing the base stations since December 2011, it's hardly overnight

anyway, agreed that even after that it is not so simple as switching on a light
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wow, this is slow. the third world china can do better.
i think najib can send me back to china.
KannaSai1
post Aug 16 2013, 10:27 AM

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QUOTE(alexanderclz @ Aug 14 2013, 01:24 PM)
email - custsvc@digi.com.my

but i don't know how long they'll take to reply. i sent a few days d still no reply. calling up is the best way
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i thought walk in is the best way
KannaSai1
post Dec 24 2013, 12:48 AM

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QUOTE(dgboy @ Dec 23 2013, 03:03 AM)
DiGi claiming everything is FREE currently. I have pending complaint with them about their website, tv and radio ads that dishonestly imply Easy plan has free internet.
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lol, pay rm18 to get "free" internet.
digi really misleading.
KannaSai1
post Dec 24 2013, 06:21 PM

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QUOTE(hiiragizawa @ Dec 24 2013, 02:31 AM)
Actually, technically it's correct.

It's still free high speed internet via selected apps. However, the "free" internet exhibits non-free behaviour i.e. using up of high speed quota.

I believe that they didn't think the logic far enough to cater for a scenario for a customer to horde data quota via Opera mini in order to enjoy better speeds later on with other apps. This, to me is a disadvantage to a consumer who has associated the word free with Opera mini. The argument would be then, if it's free, why count it in the quota in the first place? Counting teh quota in would go against it being "free".

They should include the "quota used up first regardless" in their FAQ and not hide it in the T&C.
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malaysian standard**

always need to kanta besar the ** T & C
KannaSai1
post Dec 25 2013, 08:06 AM

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QUOTE(hiiragizawa @ Dec 24 2013, 08:01 PM)
Nah, i think more to system not being able to handle it... But from business point, still works la... Marketing should probably be blamed though.
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so called "marketing" tactic. sweat.gif
KannaSai1
post Jan 14 2014, 05:42 AM

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QUOTE(onthefly @ Jan 13 2014, 09:51 PM)
is there any fees incurred if i want to port to digi prepaid ?
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digi postpaid to digi prepaid ?
KannaSai1
post Jan 20 2014, 12:17 AM

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QUOTE(wcypierre @ Jan 19 2014, 04:44 PM)
if I wanted to port my digi number(prepaid) to other telco, will my lose my current credit?
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Sure. Tak kan your digi credit can port to hotlink. We cant even share credit among telco.
KannaSai1
post Aug 25 2014, 09:53 PM

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QUOTE(TheHitman47 @ Aug 24 2014, 01:49 AM)
digi easy user  here.

whats the best internet plan?.
saw RM18 for 30 day, but what if i top up RM10 which is only 1 weeks can i still use the internet?.
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Rm13 for 1.5gb
KannaSai1
post Aug 26 2014, 08:33 AM

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QUOTE(TheHitman47 @ Aug 25 2014, 10:04 PM)
seems nice, for how long?...restricted according my top up period?.

remember last time subscribe internet RM30 still can use even after 1 week top up period is over.  wub.gif
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as long as u active. once u expired, remaining data reset to zero. shocking.gif
KannaSai1
post Sep 3 2014, 11:14 AM

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QUOTE(dgboy @ Sep 3 2014, 10:23 AM)
only valid till 23.59 on the day of purchase
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can last days. may be got bugs. biggrin.gif
KannaSai1
post Sep 3 2014, 04:58 PM

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QUOTE(dgboy @ Sep 3 2014, 12:26 PM)
great, may give it a try some time in that case

had a bad experience with RM4 for 300MB last night

went over quota due to constantly interrupted download (PAYU charges apply after quota)

sms from DG informing me of the quota usage was only received hours later

seems not possible to check usage under *200# too, not good

DG needs a new Intelligent Network (was not the last upgrade 10 years back, when they introduced Beyond plan?)
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yup. i came across this situation b4.
8pm after quota and digi charge me rm8 for internet usage till 12am. wtf mode activated tat time.
KannaSai1
post Sep 20 2014, 02:03 PM

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QUOTE(Thrust @ Sep 20 2014, 07:12 AM)
What is wrong with DIGI these days? I can't reach their customer service officers through phone calls.. Tried posting a question via Digi OCS and after 6 working days there's no reply from them.

Their service is really getting sucky..
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yup. they change policy . too bad
KannaSai1
post Jan 22 2015, 12:07 PM

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QUOTE(ZzZzz... @ Jan 22 2015, 10:12 AM)
guys, just received a sms from Digi.

Telling me that visit nearest Digi store to get LTE SIM. Is there any charges to get the LTE SIM? or charges apply in the next bill??

BTW my plan is Biz Plan 20 + Biz Plan Internet 48
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got. leisure mall ask for rm20 for nano 4G sim. T.T
KannaSai1
post Jan 22 2015, 04:58 PM

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QUOTE(ZzZzz... @ Jan 22 2015, 02:22 PM)
wow, rm20 really? then aint gonna take it
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for sim card only.

they want u to reload rm10 some more.

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