Called them this morning and the will send someone to my house to replace the HDD tomorrow or friday. As for the Windows 8 operating system, they will ship it in 5-7 business day from singapore to my house and I just need to pay the shipping fee which cost RM68.

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Added on December 26, 2012, 6:59 pmAnd not forget that I'm very satisfied with Dell's support services

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Added on December 27, 2012, 7:57 pmDell technician came and straight away replaced the HDD without any question. Very satisfied!!!


This post has been edited by ikus: Dec 27 2012, 07:59 PM


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nice , thanks for sharing

my alienware m11x had everything replaced. practically new now

they replace the whole unit?

they replaced the motherboard, plastic palm rest, chassis etc. but there are 2 problems now. I am trying to get them fixed.

the fan is constantly blowing at high speed, and temperatures are high. gpu temperature is idling around 60c, CPU is idling around 50c, even though im just surfing net, or just leave the laptop unused.

previously the idling temp is just around 35-40 for cpu and 40-45 for gpu. fan speed is always quiet unless i stress it up.

second issue is the lighting got problem. the one at zone 3, the speaker light on the right hand side does not work properly. when i switch to red color, it turn purpple, when i switch off the lights, it become blue, doesnt switch off. the left hand side works fine, but the right hand speaker light problematic. already tried reinstalling the command center it doesnt hlep. i even reformatted to see if it solves the fan speed prob and the lighting, didnt solve at all.

This post has been edited by Michaelbyz23: Dec 30 2012, 01:42 AM

the wiring mapping problem? lol.

what is wiring mapping problem?
hmm basically i cant turn on my laptop for more than 30 minutes. the temperature keeps rising till 80 over. the technician tested the temperature using unigine and it hit 96 for GPU and 84 for cpu. i really dont know whats the problem with the new motherboard.

even if i just turn on and leave it there, the temperature keeps rising and the loud fan doesnt help too. i tried switching to intel graphics, then its fine. but once i switch back to GPU, the fan starts becoming loud and temperature rises, about 30 minutes later, the palm rest is very very hot. the bottom aluminium cover is basically boiling hot already lol.
any idea what is the problem?

Hey guys, I got really noob question and I want to double check.

I lost my original OS CD (window 7 home) that come along when I bought my 15x. Now I want to format+ re install window on my lappy. At the moment, I only have unused window 7 ultimate installation CD. Can I use that CD to install new window on my lappy? Thnks in advance!

Yes as long as the windows 7 has valid product key.

anyone know where to buy clear tpu keyboard protector for m14x?

Hey..
My M15X when I turn on keep come out HDD failure, press F1 bla bla bla and then my Intel Rapid Storage Technology keep showing ''Your system is reporting one or more event, and data may be at risk''

I pressed RESET DISK TO NORMAL..

A few minute later, came out again... why T_T

hello guys, I've upgraded my m11x r1 hdd to 256gb SSD. here are the links on the procedures and you can see pictures on how you do it. Hope it helps!
How it boots up in 33 seconds.

blog

alienware....... -.-

yes it is

alienware and asus G series..which 1.. =.='

IMO, alienware will be better because warranty support. as for ASUS, have to pray that it continue working after 2 years.

Yeap, btw i am selling off my practically new Alienware M11x, anyone interested please pm me or check out this link quick sales!

WTS thread

guys, do you know when is usually the next cycle of Alienware laptops?

I'm planning to buy one but not in a rush.. but if it takes me to wait up till july/aug for it to be released, i guess its better i grab one now...

thanks..

Probably after Haswell is released
So its probably like what you said, around August or so (new technology will take some time to reach Malaysia)

IMO, go for ASUS ROG if you're opted for spec more than after sales service (which is really bad). go for Dell Alienware if you are concern about the future of your laptop


i see... haswell is expected to be released in March from the rumors that i read... hopefully it wouldn't take until august for it to be released on Alienware. but i'll keep my hope low though... huhu.
i hope i can wait till then..

Any one had used this product before?

http://accessories.ap.dell.com/sna/product...k=baynoteSearch

Portfolio case for M11X