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Loyalty Cards Starbucks Card in Malaysia V1, Get your coffee fix with Starbucks

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WaCKy-Angel
post Jun 29 2012, 09:56 AM

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QUOTE(ronnie @ Jun 29 2012, 09:48 AM)
At the moment the SOP doesn't require you to show IC
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Cool.. Then can get free cake every month.


yiyibrowers
post Jun 29 2012, 12:50 PM

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QUOTE(WaCKy-Angel @ Jun 29 2012, 10:56 AM)
Cool.. Then can get free cake every month.
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Yes it can... So u need 12card to entitle for it...
JamesPond
post Jun 29 2012, 03:37 PM

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QUOTE(yiyibrowers @ Jun 29 2012, 12:50 PM)
Yes it can... So u need 12card to entitle for it...
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yes, 12 cards, 12 names, 12 ic, 12 purchase to get free 12 cake in a year.
anyone know how long can i keep the free cake on my card? 3 months to redeem?
yiyibrowers
post Jun 29 2012, 04:55 PM

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QUOTE(JamesPond @ Jun 29 2012, 04:37 PM)
yes, 12 cards, 12 names, 12 ic, 12 purchase to get free 12 cake in a year.
anyone know how long can i keep the free cake on my card? 3 months to redeem?
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Only can keep for the month of your birthday.... No 3months....
cempedaklife
post Jun 29 2012, 09:55 PM

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QUOTE(JamesPond @ Jun 29 2012, 03:37 PM)
yes, 12 cards, 12 names, 12 ic, 12 purchase to get free 12 cake in a year.
anyone know how long can i keep the free cake on my card? 3 months to redeem?
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To be precise, no IC no need to be specified, and name could be repeated. Lol. Only thing is email has to be unique I guess.
yflai1
post Jun 29 2012, 11:22 PM

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I'm getting an increase in blood pressure everytime I ask the barristas to deduct a nominal amount from the card, they will still deduct all balance in the card despite clear instructions.

Ronnie: Any tips on how to get them to listen???
alvinfks78
post Jun 30 2012, 11:40 AM

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QUOTE(JamesPond @ Jun 29 2012, 04:37 PM)
yes, 12 cards, 12 names, 12 ic, 12 purchase to get free 12 cake in a year.
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I think hmm.gif all the Barista knows these stuff alreadi whistling.gif
cempedaklife
post Jun 30 2012, 02:09 PM

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this might be off topic abit,

but have anyone tried rhb credit/debit card for buy one free one starbucks frapp on friday?
TSronnie
post Jun 30 2012, 04:25 PM

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QUOTE(yflai1 @ Jun 29 2012, 11:22 PM)
I'm getting an increase in blood pressure everytime I ask the barristas to deduct a nominal amount from the card, they will still deduct all balance in the card despite clear instructions.

Ronnie: Any tips on how to get them to listen???
*
Be ASSERTIVE in the request. Get the supervisor to fix/teach those newbie baristas.
When they swipe the Starbucks Card, the amount can be whatever they type in as.... RM0.10 also can.
DM3
post Jun 30 2012, 05:29 PM

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QUOTE(ronnie @ Jun 30 2012, 04:25 PM)
Be ASSERTIVE in the request. Get the supervisor to fix/teach those newbie baristas.
When they swipe the Starbucks Card, the amount can be whatever they type in as.... RM0.10 also can.
*
trust me im also was so many times frustrated and i think getting famous within the customer officers/barristas etc as i complain each time on that as most of the time barristas always say can't key in the amount only swipe the amount balance if use several cards.
TSronnie
post Jun 30 2012, 05:33 PM

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QUOTE(DM3 @ Jun 30 2012, 05:29 PM)
trust me im also was so many times frustrated and i think getting famous within the customer officers/barristas etc as i complain each time on that as most of the time barristas always say can't key in the amount only swipe the amount balance if use several cards.
*
It shows Starbucks don't train their cashiers well enough.
DM3
post Jun 30 2012, 05:37 PM

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QUOTE(ronnie @ Jun 30 2012, 05:33 PM)
It shows Starbucks don't train their cashiers well enough.
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i wrote in last week but no reply as i told them many times they need to standardized their tranings to all and stop saying cannot as sometimes they can be rude when frustrated when i argue it is possible but at the end they can't do it most of the time
steventan85
post Jun 30 2012, 05:55 PM

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QUOTE(WaCKy-Angel @ Jun 29 2012, 09:44 AM)
Im not very sure, but they might ask for IC for verification..

Idk coz havent reach my month yet smile.gif
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i have redeemed at least 7 cakes so far , and non of them asked for my IC..
TSronnie
post Jun 30 2012, 06:29 PM

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QUOTE(DM3 @ Jun 30 2012, 05:37 PM)
i wrote in last week but no reply as i told them many times they need to standardized their tranings to all and stop saying cannot as sometimes they can be rude when frustrated when i argue it is possible but at the end they can't do it most of the time
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If they are rude, don't go there anymore.
Which SB outlet did you get "issues" with ?
DM3
post Jun 30 2012, 07:28 PM

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QUOTE(ronnie @ Jun 30 2012, 06:29 PM)
If they are rude, don't go there anymore.
Which SB outlet did you get "issues" with ?
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Curve, Dsra Utama ; JB Setia tropika, Tebrau City, JB Sentral
yiyibrowers
post Jul 1 2012, 12:32 PM

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The hooch a must call their CS only can updated isit?
yflai1
post Jul 1 2012, 06:55 PM

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QUOTE(DM3 @ Jun 30 2012, 07:28 PM)
Curve, Dsra Utama ; JB Setia tropika, Tebrau City, JB Sentral
*
I agree with this as well, they just dun train them like they used to anymore. They are cheerful n all and don't show black face to you but
they're kinda blur as to what to do when being asked to do something out of the ordinary.
TSronnie
post Jul 1 2012, 08:47 PM

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Did any of you receive any vouchers from Zalora and Lazada when buying your Frappucino ? Saw the promo poster at Starbucks @ Borders The Gardens.
WaCKy-Angel
post Jul 2 2012, 10:18 AM

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QUOTE(ronnie @ Jul 1 2012, 08:47 PM)
Did any of you receive any vouchers from Zalora and Lazada when buying your Frappucino ? Saw the promo poster at Starbucks @ Borders The Gardens.
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Went to Ikano yesterday didnt saw such poster.. Claimed my free drink for activation.

Too bad they dont allow me to topup to up size..What kind of policy is that anyway?
cempedaklife
post Jul 2 2012, 10:24 AM

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QUOTE(WaCKy-Angel @ Jul 2 2012, 10:18 AM)
Went to Ikano yesterday didnt saw such poster.. Claimed my free drink for activation.

Too bad they dont allow me to topup to up size..What kind of policy is that anyway?
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well, they make the t&c, so there's nothing to complain about?

do u prefer them to only give u the buy ten free one privilege instead?

less one thing for u to complain then brows.gif

This post has been edited by cempedaklife: Jul 2 2012, 10:24 AM

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