Agree. The prices of sofa vary quite widely with the quality. One need to understand some terms such as Aniline, Semi-Aniline, corrected grain, split leather in order to appreciate leather furniture better. There are also the bonded leather, faux leather or "fake"leather.

Bovine is a generic term to meant hoof type animal which includes, cow, buffalo, goat, etc etc.

This post has been edited by 1lima: Nov 14 2011, 03:59 PM

Taikor, very well worded. Need to learn from you more.

Will see how things go, hope don't need to go such stage. The customer service girl called me twice to find out my concern. Hope is happy ending.

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Added on November 16, 2011, 4:08 pmYou could be right, the production guy might did that as I stated that I want no "sinking mark", but instead it turned out to be worsed.

This post has been edited by kingkong1: Nov 16 2011, 04:08 PM

any reliable sofa shop or brand can recommend to me? around seri kembangan/puchong...

I prefer full leather with affordable price..

thanks

kingkong, any update on the state of your sofa?

Still waiting for them to call me on the status. I should be able to know by end of this week.

good luck, bro.

Are you referred to "http://www.evensofa.com.my"?

Just booked a sofa from Milano haus ard 4k
for 2+3. Now sofa production is very tight
due to Xmas n cny season...

Is this the 1 @ RM3990? the one facing the main entrance with two tone full leather. What is the model name already?

Ha ha yea bro...I choose 1 color only.
At first tot of taking m&d anniline leather
2+3. for 4990. But promo habis so now 6990.
Cannot take lo...Got other best sellers as well.
I went there many times...What are u thinking of
buying?

That particular model caught my interest as well since that's the only model under my budget and the design is nice comfortable as well.
But i shall wait till mid-dec, waiting for Rozel's year end sales

My parents bought a rozel 1+2+3 recliner sofa from Rozel.

I saw it and order the same after few months they bought it.

When I received the sofa, the quality is different from the one my parents had. Same model, colour from Rozel, but 2 different leather quality.

The leather is shiny after used for few months and it's so easily scratched. My parent's sofa is still looks new and leather is thick and nice to sit.

I've spoke to the customer service for Rozel and they did not give me a reasonable answer.

I've made a complaint to the NCCC.

I will definitely avoid Rozel brand sofas. Why I pay so much and get a poor quality leather?

This post has been edited by DigitalTech: Dec 2 2011, 03:31 PM

I also bought a 1+2+3 full leather sofa from Rozel. Had it a couple weeks only, so haven't really put it through much use yet. Seems good to me on first impressions.

My complaints is that why same model, colour and brand, but 2 different leather quality.

I suspect they use cheaper bovine leather for the later batch.

The leather quality is very obvious.

If you use your finger nail and softly scratch it, the leather will peel. That's how poor quality it is.

And after using it for few month, the leather begin to feel sticky and shiny.

This does not happen for the earlier batch, which my parents bought it last year.

Another problem with Rozel customer service is, they are defensive and denial all the way without understanding customer complaints and do an investigation.

Rozel brand sofas are not cheap. And you get this quality and customer service.

I might as well get a cheap brand and live with it.

This post has been edited by DigitalTech: Dec 2 2011, 04:35 PM

wrong post


This post has been edited by kucingfight: Dec 15 2011, 04:16 PM

Mind to tell you which model you bought? Been to rozel showroom and their Recliner Sofa look impressive.

Model is 9902, Full leather bovine. 1+2+3 recliner sofas.
Colour Bovine Stone 3888.

They are now using the same low quality leather for all their leather sofa range.

I even spoke the the factory person in-charge and they admit they are using a different leather as compared to last time.

Even Rozel now also selling the low quality. Is the price any lower than last time or it's promotion price?

Hmm. OK, I will try the nail test.................... in a non-conspicuous place. I don't know one leather from another, so I can't tell if it's low quality or not.