QUOTE(ice-green-tea @ Jun 18 2012, 02:25 PM)
Hey guys,
Need some suggestions or advices from you guys about what shall I do next regarding to my case.
I placed a booking on a 2.0 HB on April, then when come to the process of loan application there is some ding dong back n forth which delayed me 2 months. Then when the loan is finally approved, my sale agent said he has released my car to other customer and now is totally out of stock. When got stock? unknown.... As I know ckd HB had been stop production.
So my questions come,
- shall u at least notify me for releasing the car which allocated to me.
- I truly understand your sales need to go on, but at least u will find a replacement ASAP as I'm keen on purchasing the HB. Or you were assuming my loan can't be approved forever?
- called to HQ last Friday they checked and said my application status is still "on going", magic happens this morning called them again. They said my status became "cancelled".....WTF!!!
- they asked me to scan the receipt of booking and email them, they will send over to management and figure out what they can come out with.
Honestly I am a bit disappointed on how they managed this, any member experience similar case like this can give some advice? I'm keen on HB which I stated to them.
Bro, i understand your pain. i booked my 2.0 HB on end of March. until now i still pending on Bermaz paper and i also been told the HB already stop production. Lucky i able to secure my HB with provided chasis and engine number. Need some suggestions or advices from you guys about what shall I do next regarding to my case.
I placed a booking on a 2.0 HB on April, then when come to the process of loan application there is some ding dong back n forth which delayed me 2 months. Then when the loan is finally approved, my sale agent said he has released my car to other customer and now is totally out of stock. When got stock? unknown.... As I know ckd HB had been stop production.
So my questions come,
- shall u at least notify me for releasing the car which allocated to me.
- I truly understand your sales need to go on, but at least u will find a replacement ASAP as I'm keen on purchasing the HB. Or you were assuming my loan can't be approved forever?
- called to HQ last Friday they checked and said my application status is still "on going", magic happens this morning called them again. They said my status became "cancelled".....WTF!!!
- they asked me to scan the receipt of booking and email them, they will send over to management and figure out what they can come out with.
Honestly I am a bit disappointed on how they managed this, any member experience similar case like this can give some advice? I'm keen on HB which I stated to them.
i just wonder why take so long for Bermaz to get the car out.
Jun 18 2012, 06:12 PM

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