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 Kitchen Sink, Kitchen Sink with basket strainer...

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TSrichiericardo
post Oct 8 2011, 10:00 AM, updated 15y ago

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Hi All,

Looking for a kitchen sink with basket strainer.. Anyway I can find them and how much are they going to cost?

Thanks. smile.gif
Jo_da48
post Oct 8 2011, 10:44 AM

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Look for him...

http://forum.lowyat.net/user/zheilwane

zheilwane
post Oct 8 2011, 10:58 AM

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QUOTE(Jo_da48 @ Oct 8 2011, 10:44 AM)
THanks bro.

YOu could also join my facebook to view current promotions for Kitchen Sinks, Hood & hob, Toilet Bowl, Basins, Bathroom Accessories, Shower, Taps and etc.
http://www.facebook.com/profile.php?id=100001245528914

This post has been edited by zheilwane: Oct 8 2011, 11:00 AM
phoenix69
post Oct 8 2011, 05:16 PM

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QUOTE(Jo_da48 @ Oct 8 2011, 10:44 AM)
+1 rclxms.gif
leeyung
post Oct 8 2011, 10:22 PM

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QUOTE(Jo_da48 @ Oct 8 2011, 10:44 AM)
+2 .. Anything related to kitchen n bathroom just give zheilwane's shop a visit wink.gif You will not regret
nd_kong
post Dec 4 2012, 11:17 AM

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Bro can you PM me your shop location? wanna go there this weekend wink.gif

QUOTE(zheilwane @ Oct 8 2011, 10:58 AM)
THanks bro.

YOu could also join my facebook to view current promotions for Kitchen Sinks, Hood & hob, Toilet Bowl, Basins, Bathroom Accessories, Shower, Taps and etc.
http://www.facebook.com/profile.php?id=100001245528914
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zheilwane
post Dec 4 2012, 09:50 PM

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Here is our location
We open from mon - sat, 9 am to 6pm. Tel : 03-62572412
https://maps.google.com.my/maps?q=3.211378,...&num=1&t=m&z=19
chinyen
post Dec 5 2012, 03:04 PM

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QUOTE(zheilwane @ Dec 4 2012, 09:50 PM)
Here is our location
We open from mon - sat, 9 am to 6pm. Tel : 03-62572412
https://maps.google.com.my/maps?q=3.211378,...&num=1&t=m&z=19
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hi, you happen to happen old stock sink? sinks nowadays are so much thinner in thickness
Pennbattle
post Dec 5 2012, 06:55 PM

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QUOTE(chinyen @ Dec 5 2012, 03:04 PM)
hi, you happen to happen old stock sink? sinks nowadays are so much thinner in thickness
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hi u can try Tora sink....
i just purchase 1 at bigbath for rm450 double bowl undermount....1.2mm thickness....not sure cheap or not but that is after discount....feel really thick compare to those i see previously....i think cheaper than sorento cos for that price sorento only get 0.8 or 0.9mm thickness....
chinyen
post Dec 5 2012, 08:55 PM

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QUOTE(Pennbattle @ Dec 5 2012, 06:55 PM)
hi u can try Tora sink....
i just purchase 1 at bigbath for rm450 double bowl undermount....1.2mm thickness....not sure cheap or not but that is after discount....feel really thick compare to those i see previously....i think cheaper than sorento cos for that price sorento only get 0.8 or 0.9mm thickness....
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ok thanks. will drop by big bath this weekend^^ tq
zheilwane
post Dec 5 2012, 11:55 PM

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Good things doesnt come cheap. A good quality 304 grade stainless steel is not cheap. A sink might look and feel solid but u can never tell about the quality until u use it. Recently my customer bought a very heavy 1.2mm sink for a very cheap price and here is how it looks like now

user posted image

user posted image
Pennbattle
post Dec 6 2012, 12:21 PM

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QUOTE(zheilwane @ Dec 5 2012, 11:55 PM)
Good things doesnt come cheap. A good quality 304 grade stainless steel is not cheap. A sink might look and feel solid but u can never tell about the quality until u use it. Recently my customer bought a very heavy 1.2mm sink for a very cheap price and here is how it looks like now

user posted image

user posted image
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may i know what brand is this?
and look like the bottom rust stain like kena some kind of liquid? izzit that is what they said kena simen or asid or chemical during renovation?
cos i went few shop they tell me the same things....sure will rust if kena chemical....simen when renovation...izzit true?

i bought the tora cos my parent using 1 and so far so good. already 7 years and only 0.8mm if not mistaken....thats why i go buy another tora....hehe.....sorento expensive ler...


Added on December 6, 2012, 12:22 pmthe tora i purchase thay said is 304 too so i really not sure too...hahaha

This post has been edited by Pennbattle: Dec 6 2012, 12:22 PM
zheilwane
post Dec 6 2012, 04:07 PM

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Some sinks have a layer of coating as per the photo. Some say is to prevent condensation but some is to prevent rust. Tora have some RM 800+ sink but also have RM 100+ sink .

They also have 304 stainless steel and 200+ stainless steel grade. So for consumer, it would b hard for us to know which is a good one. For sorento, they only sell one grade which is 304.
Pennbattle
post Dec 6 2012, 04:18 PM

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QUOTE(zheilwane @ Dec 6 2012, 04:07 PM)
Some sinks have a layer of coating as per the photo. Some say is to prevent condensation but some is to prevent rust. Tora have some RM 800+ sink but also have RM 100+ sink .

They also have 304 stainless steel and 200+ stainless steel grade. So for consumer, it would b hard for us to know which is a good one. For sorento, they only sell one grade which is 304.
*
icic...noted!
let see how long tora can stand hmm.gif ...haha....if koyak oredi will find u convert to sorento....hehe
laugh.gif
zheilwane
post Dec 6 2012, 08:35 PM

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Bsides thickness and material. Finishing is also what u need to consider. Here is a sample of our Lastest CABANA Undermount Sink

user posted image


Added on December 6, 2012, 8:44 pmuser posted image

This post has been edited by zheilwane: Dec 6 2012, 08:44 PM
kerlin7815
post Dec 6 2012, 10:40 PM

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Kitchens with basket stainer doesn't work well, they get rusted due to excessive water.
happyhome
post Dec 21 2012, 11:44 PM

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Looking for kitchen sink with more variety with some special design or need to check out dimension & more information can try to check this out Malaysia's Largest Online Appliance Retailer hope it can help some of you. smile.gif
skyzz
post Dec 23 2012, 12:37 AM

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QUOTE(zheilwane @ Dec 6 2012, 08:35 PM)
Bsides thickness and material. Finishing is also what u need to consider. Here is a sample of our Lastest CABANA Undermount Sink

user posted image


Added on December 6, 2012, 8:44 pmuser posted image
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Hi,
May i know the size, depth and thickness of this sink? How long is the warranty? Do pm me along with the price. Thanks!
khorkokkeong
post Apr 1 2013, 12:22 PM

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i pm ur FB already!
ng_4026
post Apr 1 2013, 12:40 PM

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Any idea where can get that CABANA Undermount Sink in penang?
enriquelee
post Apr 6 2013, 12:05 AM

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I am looking for under mount rectangular single bow kitchen sink now. Any suggestion?
zheilwane
post Apr 6 2013, 08:17 AM

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QUOTE(ng_4026 @ Apr 1 2013, 12:40 PM)
Any idea where can get that CABANA Undermount Sink in penang?
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you can get it from us, we will courier it to penang
peachy88
post Jul 18 2013, 08:32 PM

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any1 using this?
http://bigbath.com.my/kitchen-sink/i-sink-series/i-ss-f6045

thanks
anna est moi
post Jul 27 2013, 10:19 PM

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Hi all,

I'm using a sorento sink, but I realize that the sink got lots of water stain. I've tried a lot of method to get rid of it, but no luck, anyone has any idea?

Thanks in advance.Attached Image
netcrawler
post Jul 27 2013, 11:38 PM

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QUOTE(anna est moi @ Jul 27 2013, 10:19 PM)
Hi all,

I'm using a sorento sink, but I realize that the sink got lots of water stain. I've tried a lot of method to get rid of it, but no luck, anyone has any idea?

Thanks in advance.Attached Image
*
I have a similar problem like yours. Just wonder how to get rid of this. Beside that, i noticed some minor rusty spot. The model is
2029 sorento
anna est moi
post Aug 1 2013, 01:36 AM

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QUOTE(netcrawler @ Jul 27 2013, 11:38 PM)
I have a similar problem like yours. Just wonder how to get rid of this. Beside that, i noticed some minor rusty spot. The model is
2029 sorento
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I guess maybe Zheilwane can advise about this.
Chigme
post Aug 1 2013, 09:03 AM

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QUOTE(netcrawler @ Jul 27 2013, 11:38 PM)
I have a similar problem like yours. Just wonder how to get rid of this. Beside that, i noticed some minor rusty spot. The model is
2029 sorento
*
Get a can of WD-40 (hardware shop should have). You can goggle its many usage including remove rust and stains.



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Attached Image
YomiEe
post Jan 14 2015, 02:41 PM

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Unboxed my Cabana sink today and was truly upset to find out it is dented. I am also extremely disappointed with Builders Hardware for refusing to take responsibility. I bought a smaller and cheaper sink before this elsewhere, and it was perfectly fine. Why pay much more to get a dented sink?

Beware, people!





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zheilwane
post Jan 14 2015, 07:38 PM

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QUOTE(anna est moi @ Jul 27 2013, 10:19 PM)
Hi all,

I'm using a sorento sink, but I realize that the sink got lots of water stain. I've tried a lot of method to get rid of it, but no luck, anyone has any idea?

Thanks in advance.Attached Image
*
It is common to have water marks for stainless steel sinks but from the photo it look like stain, u can try to use this, we are using for our showroom
http://www.cosway.com.my/product/household/prod_pmax_21.htm
zheilwane
post Jan 14 2015, 07:44 PM

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QUOTE(YomiEe @ Jan 14 2015, 02:41 PM)
Unboxed my Cabana sink today and was truly upset to find out it is dented. I am also extremely disappointed with Builders Hardware for refusing to take responsibility. I bought a smaller and cheaper sink before this elsewhere, and it was perfectly fine. Why pay much more to get a dented sink?

Beware, people!
*
1) Well we will definitely open and let our customers check that the sink is in good condition and the sink wastes are included as well as the two common problem is sink dented or waste missing, hence to avoid disputes we always check.

2) As per your photo, it is impossible to have a dent like this inside the box with the plastic covering it.
user posted image

YomiEe
post Jan 15 2015, 10:53 AM

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I admit that I didn't examine it 100% when I collect the sink from BH. We were told to look through to see if there are scratches. Even BH experienced workers (included Zheilwane himself) didn't notice the dent when they gave us the product. Plus it was rainy day and dark during the checking, outside the shop.
The dent is only visible when I remove the blue plastic cover (sticking on the hole), under a proper lighting.

Upon brought back from BH, the sink was properly kept in my store room (not with contractor), until I unboxed it yesterday and found the dent. No one has contact with the sink before this.
Zheilwane's diagram above further proved it is impossible to create an outward dent, even a human sit on it. Plus, the box is still in a perfect condition.
Hence, this is proven is it the manufacturer's defect.

My mom has been using her sink for 30 years plus pouring hot water on it.. but not a single minor dent till today. Unless the sink is made from plastic. Normal human strength will not be able to create a dent.

Thus, it was very obvious that this is the product's defect. No point forcing me to fork out $$ to buy a new sink.

I sincerely hope BH will provide a better after-sales-service by bringing this matter to their supplier.
zheilwane
post Jan 15 2015, 02:08 PM

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QUOTE(YomiEe @ Jan 15 2015, 10:53 AM)
I admit that I didn't examine it 100% when I collect the sink from BH. We were told to look through to see if there are scratches. Even BH experienced workers (included Zheilwane himself) didn't notice the dent when they gave us the product. Plus it was rainy day and dark during the checking, outside the shop.
The dent is only visible when I remove the blue plastic cover (sticking on the hole), under a proper lighting.

Upon brought back from BH, the sink was properly kept in my store room (not with contractor), until I unboxed it yesterday and found the dent. No one has contact with the sink before this.
Zheilwane's diagram above further proved it is impossible to create an outward dent, even a human sit on it. Plus, the box is still in a perfect condition.
Hence, this is proven is it the manufacturer's defect.

My mom has been using her sink for 30 years plus pouring hot water on it.. but not a single minor dent till today. Unless the sink is made from plastic. Normal human strength will not be able to create a dent.

Thus, it was very obvious that this is the product's defect. No point forcing me to fork out $$ to buy a new sink.

I sincerely hope BH will provide a better after-sales-service by bringing this matter to their supplier.
*
Just to be fair, here is a photo of the sink before unseal.
1) Plastic is quite transparent, can c inside. The plastic is sticked on the sink not on the hole as per your previous reply "The dent is only visible when I remove the blue plastic cover (sticking on the hole)"

2) We will remove the plastic take out the waste for customers to check there are no scratches or dents, without removing the seal and takeout the two white boxes (waste) how to check for scratches?

We definitely let u check thoroughly and only pack it back when u say OK. So, it is unfair now to say we gave u a dented sink. Like i say before, you can try bending it first, if cant then we try to get a special price from our supplier to solve the problem.

This post has been edited by zheilwane: Jan 15 2015, 02:16 PM


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YomiEe
post Jan 15 2015, 03:24 PM

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Since it is proven manufacturer’s defect, why customers need to pay again? Why customers are to be penalized which is not our fault?
Plus, the sink is not cheap. But, the quality is cheapo.

Stop telling me to pay again and buy a new sink. You may want to earn $$ but this is not the way.

zheilwane
post Jan 15 2015, 03:43 PM

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We did open the sink for you to check and it is proven to be in good condition, so now it is dented, how could you say it is a defect? It is dented because some1 accidentally damage the sink after you have collected it, the sink will not bend by itself.

I hope other customers who have purchased and collected their sinks from us could share some neutral and honest comments here.
YomiEe
post Jan 15 2015, 04:04 PM

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During the checking, it was at the corridor on a dark & rainy day. And definitely not under a well-lighted light as shown in the photo above. Hence, it is not a valid comparison.

Since your diagram has proven that no one can damage the sink from outside the box, how can you point your finger and said it was damaged by me? Plus, I can prove the box is still in a perfect condition.

Again, as I have said, the sink was properly kept in my store room (locked) and no one has touched it. The only ones touched it included BH workers who moved it to the car. But, we never accuse BH workers as how we were taught to accuse my contractor.

We just hope BH will take liability of this matter. Instead of wasting time here, to show you are an angel, why not just help us to talk to your supplier?


p/s: my contractor now is unsure that the cheapo sink is still usable or will cause leakage at the dented area.

This post has been edited by YomiEe: Jan 15 2015, 04:07 PM
ale8si
post Jan 15 2015, 04:35 PM

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seems to me the damage caused by

1) forcefully screwing the waste onto the sewage drain pipe despite huge gap. in this case need to make sure the gap not too big, coz changing another new sink will suffer the same fate.

2) some kids step on the hole gap, unlikely scenario I think.
YomiEe
post Jan 15 2015, 04:47 PM

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QUOTE(ale8si @ Jan 15 2015, 04:35 PM)
seems to me the damage caused by

1) forcefully screwing the waste onto the sewage drain pipe despite huge gap. in this case need to make sure the gap not too big, coz changing another new sink will suffer the same fate.

2) some kids step on the hole gap, unlikely scenario I think.
*
Hi ale8si,

Thanks for the info, those given scenario might cause the dent, but not for our case because the sink is not even get to be installed, saw the dent when unpack the box


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post Jan 15 2015, 04:49 PM

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To decide buy S/S sink, how to check the overall?

1. Walk in showroom and knock the steel thickness and try turn to bottom part and see that quality of made.

2. Normal stainless steel can be get rust in future also selling cheaper, if accidently something drop from higher also can easily dent.

3. S/S grade 304 much higher price and better made, but also got certain thickness, even knock the sound very soild.

4. If that grade 304 when during shipping can be dent, then that is another story, must be big impact drop from height or kids jumping up & down into box.

This post has been edited by kimsim: Jan 15 2015, 04:50 PM
YomiEe
post Jan 15 2015, 05:12 PM

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QUOTE(kimsim @ Jan 15 2015, 04:49 PM)
To decide buy S/S sink, how to check the overall?

1. Walk in showroom and knock the steel thickness and try turn to bottom part and see that quality of made.

2. Normal stainless steel can be get rust in future also selling cheaper, if accidently something drop from higher also can easily dent.

3. S/S grade 304 much higher price and better made, but also got certain thickness, even knock the sound very soild.

4. If that grade 304 when during shipping can be dent, then that is another story, must be big impact drop from height or kids jumping up & down into box.
*
I was thinking what about what causes the dent too.. the box is still perfectly fine. So, I suspect it should be dented during the manufacturing process.

What I understood from BH last time, the thickness is 1.0mm, when knock on it, sound seems solid, some might feel not enough solid ... as for the grade, I am not too sure

It is Cabana CKS 4534 for your info

This post has been edited by YomiEe: Jan 15 2015, 05:52 PM
ale8si
post Jan 15 2015, 07:14 PM

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another possible explanation: it was compressed from the side eg. during car braking.
weikee
post Jan 15 2015, 07:46 PM

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QUOTE(ale8si @ Jan 15 2015, 07:14 PM)
another possible explanation:  it was compressed from the side eg. during car braking.
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Not possible if the box don't show any damage. Furthermore to compress curved 1mm stainless steel sure need some massive compression.
zheilwane
post Jan 15 2015, 08:42 PM

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QUOTE(ale8si @ Jan 15 2015, 07:14 PM)
another possible explanation:  it was compressed from the side eg. during car braking.
*
if due to car breaking, it will bend inwards, wont b like this. As explained, from the shape of the bend, it could only be caused when the sink is unboxed. That is why i suspected it was damaged by the contractor or installer, bt he insisted that he unbox with the contractor, so dont know how to trace the cause of the damage. It could possibly be some1 accidentally stepped on it or something heavy drop on it when the box is open. Previously, he did mention "The dent is only visible when I remove the blue plastic cover (sticking on the hole)", so i suppose some1 accidentally damage it but use the blue plastic to cover it and close the box back. As per my photo, the blue plastic is sticking on the sink protecting it rather than just covering the hole.

Anyway, i already forwarded the photo to my supplier without telling them any stories and they say it is not a defect, cant claim.
YomiEe
post Jan 16 2015, 09:20 AM

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QUOTE(ale8si @ Jan 15 2015, 07:14 PM)
another possible explanation:  it was compressed from the side eg. during car braking.
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Hahahaha.. then the sink must be made from paper. laugh.gif
YomiEe
post Jan 16 2015, 09:53 AM

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QUOTE(weikee @ Jan 15 2015, 07:46 PM)
Not possible if the box don't show any damage. Furthermore to compress curved 1mm stainless steel sure need some massive compression.
*
Indeed, in fact the box was secured in car to ensure the box is not moving around while I driving it back to home ... Unless I caught in serious car accident and shouldn't be able to comment here tongue.gif

And the box is in perfect condition, just the blue foil got abit "wrinkle" which is normal after you opened it and put it back while inspecting it at BH
YomiEe
post Jan 16 2015, 10:04 AM

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QUOTE(zheilwane @ Jan 15 2015, 08:42 PM)
if due to car breaking, it will bend inwards, wont b like this. As explained, from the shape of the bend, it could only be caused when the sink is unboxed. That is why i suspected it was damaged by the contractor or installer, bt he insisted that he unbox with the contractor, so dont know how to trace the cause of the damage. It could possibly be some1 accidentally stepped on it or something heavy drop on it when the box is open. Previously, he did mention  "The dent is only visible when I remove the blue plastic cover (sticking on the hole)", so i suppose some1 accidentally damage it but use the blue plastic to cover it and close the box back. As per my photo, the blue plastic is sticking on the sink protecting it rather than just covering the hole.

Anyway, i already forwarded the photo to my supplier without telling them any stories and they say it is not a defect, cant claim.
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Zheilwane, the hole I meant is the entire sink hole, not the drainage hole, sorry for the confusion. Yes, the blue foil is still covering the hole (or top), same place where we place it back after inspection at your shop’s corridor.

I really hope this reply is from your supplier, not yourself. From the photo, it is obvious, NO SCRATCH at the dented area. Human’s hand might not be strong enough to create a serious dent. If someone/ me use a tool with strong force to bang on it, how come no scratches can be seen? Make sense here?

p/s: higher resolution photo can also be provided if required


ale8si
post Jan 16 2015, 11:17 AM

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another 370 mystery...?

just braking alone ofcourse wouldnot cause that. but if ssecured withsome heavy objects like a few carton of tiles then the picture might be different. else some1 of 60 kg above . stepped along its long plane. such incidents might reveal some stress line along the part connecting the 2 bowls.

good case study for further experiment between 1.0 n 1.2 sink
YomiEe
post Jan 16 2015, 11:36 AM

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QUOTE(ale8si @ Jan 16 2015, 11:17 AM)
another 370 mystery...?

just braking alone ofcourse wouldnot cause that. but if ssecured withsome heavy objects like a few carton of tiles then the picture might be different. else some1 of 60 kg above . stepped along its long plane. such incidents might reveal some stress line along the part connecting the 2 bowls.

good case study for further experiment between 1.0 n 1.2 sink
*
nope, those are not exist in my car either ... hopefully someone can solve this mystery
idoblu
post Jan 16 2015, 12:16 PM

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QUOTE(YomiEe @ Jan 16 2015, 11:36 AM)
nope, those are not exist in my car either ... hopefully someone can solve this mystery
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It looks like a manufacturing defect to me.
It takes a lot of force to get it dented like that
SUSkimsim
post Jan 16 2015, 12:19 PM

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QUOTE(idoblu @ Jan 16 2015, 12:16 PM)
It looks like a manufacturing defect to me.
It takes a lot of force to get it dented like that
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Mind to share

Which brand and how much of the cost?

Try to avoid it brand anymore
idoblu
post Jan 16 2015, 12:21 PM

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QUOTE(kimsim @ Jan 16 2015, 12:19 PM)
Mind to share

Which brand and how much of the cost?

Try to avoid it brand anymore
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You're asking the wrong person biggrin.gif
zheilwane
post Jan 16 2015, 12:22 PM

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QUOTE(YomiEe @ Jan 16 2015, 10:04 AM)
Zheilwane, the hole I meant is the entire sink hole, not the drainage hole, sorry for the confusion. Yes, the blue foil is still covering the hole (or top), same place where we place it back after inspection at your shop’s corridor.

I really hope this reply is from your supplier, not yourself. From the photo, it is obvious, NO SCRATCH at the dented area. Human’s hand might not be strong enough to create a serious dent. If someone/ me use a tool with strong force to bang on it, how come no scratches can be seen? Make sense here?

p/s: higher resolution photo can also be provided if required
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We did open the blue foil for you to check and it was in good condition, something definitely have happened that caused that dent. It wouldnt make sense to say the 1mm thickness sink bend by itself. Many possible reasons that could cause a dent without scratches
1) some1 stepped on it
2) A hammer with a rubber head or rubber hand grip
http://t1.gstatic.com/images?q=tbn:ANd9GcR...16Zszz8A0j_26sg
3) hand phone with rubber casing
4) Measurement tape (big ones used by contractors are quite heavy)
http://t3.gstatic.com/images?q=tbn:ANd9GcQ...da-eE3oaDzie79Q

This post has been edited by zheilwane: Jan 16 2015, 12:28 PM
YomiEe
post Jan 16 2015, 01:25 PM

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QUOTE(zheilwane @ Jan 16 2015, 12:22 PM)
We did open the blue foil for you to check and it was in good condition, something definitely have happened that caused that dent. It wouldnt make sense to say the 1mm thickness sink bend by itself. Many possible reasons that could cause a dent without scratches
1) some1 stepped on it
2) A hammer with a rubber head or rubber hand grip
http://t1.gstatic.com/images?q=tbn:ANd9GcR...16Zszz8A0j_26sg
3) hand phone with rubber casing
4) Measurement tape (big ones used by contractors are quite heavy)
http://t3.gstatic.com/images?q=tbn:ANd9GcQ...da-eE3oaDzie79Q
*
FYI, I am using smartphone, not the Nokia 3310 which is strong enough to create a dent.
Why I purposely buy a soft hammer to dent it and have to take the trouble to call you/ solve it now? As I said, upon taking back from your shop, no one has ever touched it, until it was unboxed together with the contractor.
Now, you can even say my store room got ghost.

Stop giving more excuses. It is shown that you refuse to take responsibility or to help. Pleassseeee stop accusing me! vmad.gif
anna est moi
post Jan 16 2015, 01:59 PM

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QUOTE(zheilwane @ Jan 14 2015, 07:38 PM)
It is common to have water marks for stainless steel sinks but from the photo it look like stain, u can try to use this, we are using for our showroom
http://www.cosway.com.my/product/household/prod_pmax_21.htm
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thanks! Will give a try
crow190569
post Jan 16 2015, 01:59 PM

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I just bought my kitchen sink from BH and also Fotile oven,cooker and hood. Picked up my sink in the car and thoroughly checked. Fotile stuff to be delivered in 3-4 weeks.

I guess when someone takes it out of the showroom its the buyers responsibility to check and we cannot hold the seller responsible after we take it home for damages. Knowing BH from my previous purchases through them they will help as much as they can but somethings are beyond them and it is not fair to expect too much from them as they are also doing a business.

My 2 cents and YomiEe bro i feel for you but i guess you have to move on try and find a solution.

This post has been edited by crow190569: Jan 16 2015, 02:00 PM
zheilwane
post Jan 16 2015, 02:02 PM

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I m just suggesting possible reasons to help u trace back. The sink was opened n checked, free from dents n scratches checked by u n us together, it is just unreasonable to put the blame on us now. U confirmed that the sink was in good condition only we pack it back. Why we take the trouble to let all our customers.toncheck their goods? We wanna make surre they are getting a defect free product n also to avoid dispustes like this. If we can claim easily from suppliers.what is the point of checking, if spoil or broken jus claim.
idoblu
post Jan 16 2015, 07:12 PM

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QUOTE(YomiEe @ Jan 16 2015, 10:04 AM)
Zheilwane, the hole I meant is the entire sink hole, not the drainage hole, sorry for the confusion. Yes, the blue foil is still covering the hole (or top), same place where we place it back after inspection at your shop’s corridor.

I really hope this reply is from your supplier, not yourself. From the photo, it is obvious, NO SCRATCH at the dented area. Human’s hand might not be strong enough to create a serious dent. If someone/ me use a tool with strong force to bang on it, how come no scratches can be seen? Make sense here?

p/s: higher resolution photo can also be provided if required
*
going by your comments, I think the shop that you bought from should at least ask to see the sink with their own eyes instead of just making accusations about hammers, measuring tape and all.
next time buy a well known branded item. like you'd said, its not cheap to begin with.
feel sorry for you. take this as a lesson and check things nicely before leaving the shop.

Btw did you use a credit card to make the purchase? Cause some cards got retail protection insurance which you can claim. You can also try telling the bank that the shop sold you a defect item and ask for a charge back against the retailer since they refuse to help solve the problem. You can also try small claims court.

This post has been edited by idoblu: Jan 16 2015, 07:53 PM
tvcat
post Jan 16 2015, 08:07 PM

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QUOTE(YomiEe @ Jan 16 2015, 01:25 PM)
FYI, I am using smartphone, not the Nokia 3310 which is strong enough to create a dent.
Why I purposely buy a soft hammer to dent it and have to take the trouble to call you/ solve it now? As I said, upon taking back from your shop, no one has ever touched it, until it was unboxed together with the contractor.
Now, you can even say my store room got ghost.

Stop giving more excuses. It is shown that you refuse to take responsibility or to help. Pleassseeee stop accusing me!  vmad.gif
*
since they open the box and even the blue foil for u to check, sad to say but u r on your own now.
i dont think they will let u check the item if they had already know it is a defected item.
hsphua
post Jan 18 2015, 10:22 PM

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QUOTE(tvcat @ Jan 16 2015, 08:07 PM)
since they open the box and even the blue foil for u to check, sad to say but u r on your own now.
i dont think they will let u check the item if they had already know it is a defected item.
*
I would like to share my experience with Zheilwane. I bought my kitchen sink (CKS4534), Fotile oven,cooker and hood from BH 3 months ago. I picked up the kitchen sink myself and also checked it before I leave the showroom. However, My contractor told me there is problem with the waste basket (can not open) when he wanted to install it 3 weeks ago. I called BH Zheilwane and he suggest me to take photo to show him as my house is very far from his shop. After he saw the photo, he explained to me how I should open the waste basket. Unfortunately, it is not working after i follow his instruction.
Due to my house (seri kembangan) is quite far from his shop and I am very busy to pack, prepare to move in and not able to go to his shop to get the replacement, I decided to buy waste basket from other shop to replace it.
To my surprise, Zheilwane offer me to send his staff to come to KLCC to replace it for me. I would say Zheilwane is a very friendly, helpful and he will always helps his customer as much as he can. Their service was excellent with good quality. Two thumbs up, beyond my expectation !! Highly recommend BH.


exkaizen
post Jan 27 2015, 12:57 PM

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I do feel your frustration TS... but all shops will perform replies similar to Zheilwane since it's has been inspected with buyer and it has been delivered out of the shop. your reasons the right for replacement due to did not notice (poor lighting condition) is unacceptable to all shops. It's your responsibility to check in details before out from the shops.

From my past experience with Zheilwane for Fotile Hood, Hod, Oven, water filter, sink and tap, he do provide a good sales services. He did asked us to check in details for any dent or scratches and the dent on your sink is obviously too big to be unseen.

My suggestion, take it as a lesson and get a new sink.
xavi5567
post Jan 27 2015, 01:42 PM

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QUOTE(YomiEe @ Jan 16 2015, 01:25 PM)
FYI, I am using smartphone, not the Nokia 3310 which is strong enough to create a dent.
Why I purposely buy a soft hammer to dent it and have to take the trouble to call you/ solve it now? As I said, upon taking back from your shop, no one has ever touched it, until it was unboxed together with the contractor.
Now, you can even say my store room got ghost.

Stop giving more excuses. It is shown that you refuse to take responsibility or to help. Pleassseeee stop accusing me!  vmad.gif
*
the only reason i can think off is heat and cold exposure... sudden cold then hot then cold again might have cause the dent.. since buyer said no one touched it, plus it is kept in storeroom which sometimes could be hot and humid... plus the day buyer bought it , it was raining(cold exposure).. so prolong humid and hot plus the initial cold treatment.. might have cause the dent... hmm.gif who to blame... no one.. blame in on humidity.. laugh.gif
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post Jan 27 2015, 02:04 PM

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QUOTE(xavi5567 @ Jan 27 2015, 01:42 PM)
the only reason i can think off is heat and cold exposure... sudden cold then hot then cold again might have cause the dent.. since buyer said no one touched it, plus it is kept in storeroom which sometimes could be hot and humid... plus the day buyer bought it , it was raining(cold exposure).. so prolong humid and hot plus the initial cold treatment.. might have cause the dent...  hmm.gif who to blame... no one.. blame in on humidity.. laugh.gif
*
I think your science is over work. biggrin.gif
xavi5567
post Jan 27 2015, 02:18 PM

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QUOTE(ozak @ Jan 27 2015, 02:04 PM)
I think your science is over work. biggrin.gif
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but after looking at the picture again.. kinda unlikely.. look more like pressure induced dent.. laugh.gif
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post Feb 3 2015, 01:05 AM

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Any one bought Reginox kitchen sink? Good or bad... Please share your experience. Thanks.


 

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