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 Kitchen Sink, Kitchen Sink with basket strainer...

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zheilwane
post Oct 8 2011, 10:58 AM

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QUOTE(Jo_da48 @ Oct 8 2011, 10:44 AM)
THanks bro.

YOu could also join my facebook to view current promotions for Kitchen Sinks, Hood & hob, Toilet Bowl, Basins, Bathroom Accessories, Shower, Taps and etc.
http://www.facebook.com/profile.php?id=100001245528914

This post has been edited by zheilwane: Oct 8 2011, 11:00 AM
zheilwane
post Dec 4 2012, 09:50 PM

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Here is our location
We open from mon - sat, 9 am to 6pm. Tel : 03-62572412
https://maps.google.com.my/maps?q=3.211378,...&num=1&t=m&z=19
zheilwane
post Dec 5 2012, 11:55 PM

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Good things doesnt come cheap. A good quality 304 grade stainless steel is not cheap. A sink might look and feel solid but u can never tell about the quality until u use it. Recently my customer bought a very heavy 1.2mm sink for a very cheap price and here is how it looks like now

user posted image

user posted image
zheilwane
post Dec 6 2012, 04:07 PM

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Some sinks have a layer of coating as per the photo. Some say is to prevent condensation but some is to prevent rust. Tora have some RM 800+ sink but also have RM 100+ sink .

They also have 304 stainless steel and 200+ stainless steel grade. So for consumer, it would b hard for us to know which is a good one. For sorento, they only sell one grade which is 304.
zheilwane
post Dec 6 2012, 08:35 PM

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Bsides thickness and material. Finishing is also what u need to consider. Here is a sample of our Lastest CABANA Undermount Sink

user posted image


Added on December 6, 2012, 8:44 pmuser posted image

This post has been edited by zheilwane: Dec 6 2012, 08:44 PM
zheilwane
post Apr 6 2013, 08:17 AM

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QUOTE(ng_4026 @ Apr 1 2013, 12:40 PM)
Any idea where can get that CABANA Undermount Sink in penang?
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you can get it from us, we will courier it to penang
zheilwane
post Jan 14 2015, 07:38 PM

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QUOTE(anna est moi @ Jul 27 2013, 10:19 PM)
Hi all,

I'm using a sorento sink, but I realize that the sink got lots of water stain. I've tried a lot of method to get rid of it, but no luck, anyone has any idea?

Thanks in advance.[attachmentid=3556793]
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It is common to have water marks for stainless steel sinks but from the photo it look like stain, u can try to use this, we are using for our showroom
http://www.cosway.com.my/product/household/prod_pmax_21.htm
zheilwane
post Jan 14 2015, 07:44 PM

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QUOTE(YomiEe @ Jan 14 2015, 02:41 PM)
Unboxed my Cabana sink today and was truly upset to find out it is dented. I am also extremely disappointed with Builders Hardware for refusing to take responsibility. I bought a smaller and cheaper sink before this elsewhere, and it was perfectly fine. Why pay much more to get a dented sink?

Beware, people!
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1) Well we will definitely open and let our customers check that the sink is in good condition and the sink wastes are included as well as the two common problem is sink dented or waste missing, hence to avoid disputes we always check.

2) As per your photo, it is impossible to have a dent like this inside the box with the plastic covering it.
user posted image

zheilwane
post Jan 15 2015, 02:08 PM

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QUOTE(YomiEe @ Jan 15 2015, 10:53 AM)
I admit that I didn't examine it 100% when I collect the sink from BH. We were told to look through to see if there are scratches. Even BH experienced workers (included Zheilwane himself) didn't notice the dent when they gave us the product. Plus it was rainy day and dark during the checking, outside the shop.
The dent is only visible when I remove the blue plastic cover (sticking on the hole), under a proper lighting.

Upon brought back from BH, the sink was properly kept in my store room (not with contractor), until I unboxed it yesterday and found the dent. No one has contact with the sink before this.
Zheilwane's diagram above further proved it is impossible to create an outward dent, even a human sit on it. Plus, the box is still in a perfect condition.
Hence, this is proven is it the manufacturer's defect.

My mom has been using her sink for 30 years plus pouring hot water on it.. but not a single minor dent till today. Unless the sink is made from plastic. Normal human strength will not be able to create a dent.

Thus, it was very obvious that this is the product's defect. No point forcing me to fork out $$ to buy a new sink.

I sincerely hope BH will provide a better after-sales-service by bringing this matter to their supplier.
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Just to be fair, here is a photo of the sink before unseal.
1) Plastic is quite transparent, can c inside. The plastic is sticked on the sink not on the hole as per your previous reply "The dent is only visible when I remove the blue plastic cover (sticking on the hole)"

2) We will remove the plastic take out the waste for customers to check there are no scratches or dents, without removing the seal and takeout the two white boxes (waste) how to check for scratches?

We definitely let u check thoroughly and only pack it back when u say OK. So, it is unfair now to say we gave u a dented sink. Like i say before, you can try bending it first, if cant then we try to get a special price from our supplier to solve the problem.

This post has been edited by zheilwane: Jan 15 2015, 02:16 PM


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zheilwane
post Jan 15 2015, 03:43 PM

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We did open the sink for you to check and it is proven to be in good condition, so now it is dented, how could you say it is a defect? It is dented because some1 accidentally damage the sink after you have collected it, the sink will not bend by itself.

I hope other customers who have purchased and collected their sinks from us could share some neutral and honest comments here.
zheilwane
post Jan 15 2015, 08:42 PM

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QUOTE(ale8si @ Jan 15 2015, 07:14 PM)
another possible explanation:  it was compressed from the side eg. during car braking.
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if due to car breaking, it will bend inwards, wont b like this. As explained, from the shape of the bend, it could only be caused when the sink is unboxed. That is why i suspected it was damaged by the contractor or installer, bt he insisted that he unbox with the contractor, so dont know how to trace the cause of the damage. It could possibly be some1 accidentally stepped on it or something heavy drop on it when the box is open. Previously, he did mention "The dent is only visible when I remove the blue plastic cover (sticking on the hole)", so i suppose some1 accidentally damage it but use the blue plastic to cover it and close the box back. As per my photo, the blue plastic is sticking on the sink protecting it rather than just covering the hole.

Anyway, i already forwarded the photo to my supplier without telling them any stories and they say it is not a defect, cant claim.
zheilwane
post Jan 16 2015, 12:22 PM

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QUOTE(YomiEe @ Jan 16 2015, 10:04 AM)
Zheilwane, the hole I meant is the entire sink hole, not the drainage hole, sorry for the confusion. Yes, the blue foil is still covering the hole (or top), same place where we place it back after inspection at your shop’s corridor.

I really hope this reply is from your supplier, not yourself. From the photo, it is obvious, NO SCRATCH at the dented area. Human’s hand might not be strong enough to create a serious dent. If someone/ me use a tool with strong force to bang on it, how come no scratches can be seen? Make sense here?

p/s: higher resolution photo can also be provided if required
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We did open the blue foil for you to check and it was in good condition, something definitely have happened that caused that dent. It wouldnt make sense to say the 1mm thickness sink bend by itself. Many possible reasons that could cause a dent without scratches
1) some1 stepped on it
2) A hammer with a rubber head or rubber hand grip
http://t1.gstatic.com/images?q=tbn:ANd9GcR...16Zszz8A0j_26sg
3) hand phone with rubber casing
4) Measurement tape (big ones used by contractors are quite heavy)
http://t3.gstatic.com/images?q=tbn:ANd9GcQ...da-eE3oaDzie79Q

This post has been edited by zheilwane: Jan 16 2015, 12:28 PM
zheilwane
post Jan 16 2015, 02:02 PM

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I m just suggesting possible reasons to help u trace back. The sink was opened n checked, free from dents n scratches checked by u n us together, it is just unreasonable to put the blame on us now. U confirmed that the sink was in good condition only we pack it back. Why we take the trouble to let all our customers.toncheck their goods? We wanna make surre they are getting a defect free product n also to avoid dispustes like this. If we can claim easily from suppliers.what is the point of checking, if spoil or broken jus claim.

 

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