QUOTE(YomiEe @ Jan 16 2015, 11:36 AM)
It looks like a manufacturing defect to me.It takes a lot of force to get it dented like that
Kitchen Sink, Kitchen Sink with basket strainer...
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Jan 16 2015, 12:16 PM
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Jan 16 2015, 12:21 PM
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Jan 16 2015, 07:12 PM
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QUOTE(YomiEe @ Jan 16 2015, 10:04 AM) Zheilwane, the hole I meant is the entire sink hole, not the drainage hole, sorry for the confusion. Yes, the blue foil is still covering the hole (or top), same place where we place it back after inspection at your shop’s corridor. going by your comments, I think the shop that you bought from should at least ask to see the sink with their own eyes instead of just making accusations about hammers, measuring tape and all.I really hope this reply is from your supplier, not yourself. From the photo, it is obvious, NO SCRATCH at the dented area. Human’s hand might not be strong enough to create a serious dent. If someone/ me use a tool with strong force to bang on it, how come no scratches can be seen? Make sense here? p/s: higher resolution photo can also be provided if required next time buy a well known branded item. like you'd said, its not cheap to begin with. feel sorry for you. take this as a lesson and check things nicely before leaving the shop. Btw did you use a credit card to make the purchase? Cause some cards got retail protection insurance which you can claim. You can also try telling the bank that the shop sold you a defect item and ask for a charge back against the retailer since they refuse to help solve the problem. You can also try small claims court. This post has been edited by idoblu: Jan 16 2015, 07:53 PM |
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