I would like to share my experience with Zheilwane. I bought my kitchen sink (CKS4534), Fotile oven,cooker and hood from BH 3 months ago. I picked up the kitchen sink myself and also checked it before I leave the showroom. However, My contractor told me there is problem with the waste basket (can not open) when he wanted to install it 3 weeks ago. I called BH Zheilwane and he suggest me to take photo to show him as my house is very far from his shop. After he saw the photo, he explained to me how I should open the waste basket. Unfortunately, it is not working after i follow his instruction.
Due to my house (seri kembangan) is quite far from his shop and I am very busy to pack, prepare to move in and not able to go to his shop to get the replacement, I decided to buy waste basket from other shop to replace it.
To my surprise, Zheilwane offer me to send his staff to come to KLCC to replace it for me. I would say Zheilwane is a very friendly, helpful and he will always helps his customer as much as he can. Their service was excellent with good quality. Two thumbs up, beyond my expectation !! Highly recommend BH.