damn, i already bought a few
they coming tomorrow to adjust something, becos of the sound of the fan, at night quite annoying

How long have you been using those fans? Just one of them has this issues?

been using for 1 month or so
both have, but living during day time not obvious and especially with the tv on

bought 3 Deka fans and using them since Nov 2016
model :
SX63 (faulty remote sensor once installed; had been fixed by Deka technician, so far so good; on and off produce some metal sound)
Sv3 (very quite fan, no problem so far)
Baby G (wobbling due to faulty installation by wireman; fixed)

Sounds like the issue is with the installation instead of the fan itself?

installation issue definitely affect whatever brand of fan, including my KDK fans (all wobbling).
I chose Deka because of its design and local dealer claim their service is good, indeed the technician in my area did response fast and came to fix my fans in 1 week time.
I bought Deka fan via 11street. After coupon discount, kinda good bargain price if compare to local dealer.

Hi where is ur location ya? Do you have contact for installation? Plan to buy online as well.

Me in Kuantan. My Wireman installed for me.

Btw. My KDK technician can't fix my KDK fan ( K14Y5-GY) wobbling issues. Don't know is fan problem or techinican's problem. Xien.

We had a very similar problem with 4 fans in under one year so they were covered by warranty (in 2016). 2 more fans malfunctioned just after 1 year. When the engineer came from DEKA, he immediately knew the motherboard needed replacing so it seems like it's been a common problem.

All my Baby Gs has been working fine since 2014 lol..

One is turn on half a day daily for my dog. Amazingly still working fine.

Planning to get DEKA R3 for living room and X10 for bedrooms
Any comments? Personally like the design and reverse.

May I ask if the SX63 is effective as normal panasonic fan? I tested one something like this model, that the wind is very weak. hardly can feel the wind.

look at what happened to my deka fan. sv3. the blade just broke off and the fan was not even turned on. i have 7 of these fans in my house. and upon inspection there is another unit which has a cracked blade. and i agree with you guys. their customer service sucks.


Attached thumbnail(s)

any one know how to open up the cover ?wanna check the PCB capacitor...
remote control control speed no respond ...
remote control change new batt still same ...
always Spin at default speed ....

thanks .

This post has been edited by sgpdsmss: Oct 22 2017, 10:12 PM

My DEKA R8 ceiling fan is no longer working. Does anyone of you have contact for the servicing? It doesn't need to be official from DEKA , cause contacted them and still no respond from them.

Hi anybody can share their experience using deka kronos 4 blade here.

Also any recomendation below rm200 fan plan to use for bedroom.

Thank you in advance.

true, i've been sending emailsssssss to their support@deka.my, no reply. then try sales@deka.my, got bounced back due to "Mailbox is full / Blocks limit exceeded / Inode limit exceeded". also tried their online form (http://deka.my/#contact), no response.. also tried call their hunting line and support line, nobody pick up.. WTF?!

based on my previous post #77, after two weeks since i sent service enquiry email, finally deka replied my email, and somebody called me too.. suddenly very good service and attentive to my matter.. good job anyway.. but need to improve the time frame to get back to customer..

Don’t buy deka, brand new fans and remote not working after calling customer service and telling the remote is accessories and only got 7days warranty!!

Bought 2017 deka x9n .. with 5 blade ..used one year the speed getting slow .. speed 123 like speed 1 .. stop working few months back .. I think lifespan about 1.5 years.. trying to change the capacitor and one of my friends told me .. keep I updated ..

This post has been edited by kaiwoon: Mar 3 2019, 10:05 AM