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 Deka Ceiling Fan v6

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spreeeee
post Mar 7 2018, 11:29 AM

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QUOTE(tzuen @ Dec 19 2017, 11:23 AM)
My DEKA R8 ceiling fan is no longer working. Does anyone of you have contact for the servicing? It doesn't need to be official from DEKA , cause contacted them and still no respond from them.
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true, i've been sending emailsssssss to their support@deka.my, no reply. then try sales@deka.my, got bounced back due to "Mailbox is full / Blocks limit exceeded / Inode limit exceeded". also tried their online form (http://deka.my/#contact), no response.. also tried call their hunting line and support line, nobody pick up.. WTF?!


spreeeee
post Mar 9 2018, 11:11 AM

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From: West Malaysia

based on my previous post #77, after two weeks since i sent service enquiry email, finally deka replied my email, and somebody called me too.. suddenly very good service and attentive to my matter.. good job anyway.. but need to improve the time frame to get back to customer..


 

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