Sorry guys ... just came in.
One possibility the guy forgot to ask the golden question.
"Free AF for this card?"
One thing to note for the MBB WMC, the AF is not charged immediately. It takes a few months before the AF appears into the statement. Thus that's why the guy thinks the AF is waived. The fact that he's being charged RM1.5K, probably the initial decision was led by the idea of free MAS golden lounge. (Non lounge AF is RM1K) Most of the time from my experience with the sales rep, they will downplay the AF question coz not easy to get people to sign up but good for their sales target. If asked, they will tell you the truth about the AF - I have yet to encounter any sales reps in person and CS on the phone who will say that the AF is waiverable for the 1st year for this particular card.
I need to emphasize the free MAS golden lounge because MAS golden lounge does not exist all over the world (London-Heathrow, Melbourne, Perth, Sydney, and Singapore. In Malaysia, they are located at the Kuala Lumpur, Penang, Kota Kinabalu, and Kuching airports. Also you can enter the local MAS golden lounge which is almost all local airports) + you need to be flying with MAS to begin with. If you are flying with other airlines and want to use the MAS lounge then sorry. You cannot use the card to enter partner lounges. This is what the sales reps would not tell you because in 99% of the time they don't know and they think MAS lounges exist all over the world. (Well ... hypothetically correct) At least it is good if you are flying out from KL.
In this aspect, the SCB VISA Infinite would score better in terms of lounge access. (As everyone know lounge access is via the Priority Pass) Quality of lounge .... depending on your luck lah. Coz 90% of the time is via 3rd party lounge and not the airline lounge itself. (e.g MY - Plaze Premium Lounge, SG - Rainforest / Skyview Lounge, TH - Louis Tavern CIP, SK -Hub Lounge/KAL Lounge)
One critical info is that MBB is very strict on the approval criteria of this card. You won't get this card if the bank think you cannot afford it and no nonsense on the income eligibility - must to at least being able to pay the RM1.5K 1st year AF fee and (perhaps) spends a lot of money to get the AF waiver in lieu of the RM1.5K AF. Probably the guy has huge CL with other cards or/and holding premium cards. Likely affordability is not a question ... but wants the AF to be waived similar to other cards.
Sorry not this card. Not even when you are a MBB Premier customer or higher ... at least on the 1st year AF. And CS will tell you point blank ... AF is not waiverable. Speak to whoever you wish to speak and the answer is NO.
And ... I am not sure why anyone would just put down their signature on the form. It's akin to signing a blank cheque. It is the person's fault for not reading the T&C and fine print. I don't agree to bother BNM just to cover a person own negligence. No ongoing promos for this card to waive AF, form clearly state AF fee structure and bank will impose it. Not whatsoever indication the AF would not be imposed unlike other cc form + they use original forms and not photostat version of the form.
I can confirm that there's no 1st year AF waiver on this card irrespective whether there's a Golden Lounge or not. The basic feature of the card include Hilton Premium Club membership (you can't remove this) which is about RM648 per annum. 2nd year AF is waiverable at either RM150K spending per annum for base card and RM250K spending for MAS lounge access card.
P/S Emm ... why lah me the choice to answer this question ?