Forumer you are complaining against: fariq_azad

Item being sold/bought: HP Laptop 2210B

Original thread link: http://forum.lowyat.net/index.php?showtopic=1874488&hl=

Date of transaction: 13th May 2011

Details of the complaint : I traded this laptop from him and he claim everything is ok, on that day when i brought it home, i found out that the charging of the laptop is so slow, i called him, he says HP laptop charging is slow, i say i ll try 1 or 2 days to see it has any problem, the next day the charger broke down, i called him to replace me a charger he refused so i bought a new charger at my own cost to replace the faulty charger and now the charger spoilt again, i bring the laptop to the technician suspecting something amiss, the technician told me the laptop charging chips is faulty and again i called up this seller and guess what, he told me he is not taking any responsible to the faulty chip as he stated everything is in good condition in the threat.

PM him about this thread so he can come explain.

I hope he will refund to u..good luck

Thanks Bro

did the technician mentioning to u any cost of fixing it? the seller gave u any personal warranty?

Verbally 1 week, RM200 to fix it. what should i do Apis, you are the pioneer here.

---

Added on May 23, 2011, 2:13 pmI message him just now, he says he do not know anything about laptops and do not know whats is a charging chips, thats why he would not take any responsibility..

This post has been edited by BlastPadt: May 23 2011, 02:13 PM

what he mean by did know anything about it. i have once bought thinkpad from him before. and he is well known on selling used lappy. so, i wonder what he mean by know nothing. pm him to respond here. he should take the responsibility if he did verbally give u 1 week warranty.

Wow.. He told me he know nothing about laptops. I already PM him this topic.

---

Added on May 23, 2011, 2:57 pmThanks.. Apis for the info..

This post has been edited by BlastPadt: May 23 2011, 02:57 PM

Hi bro Apis, I'm glad you still remembered me. This is actually what I most fear to happen to me, but alas I happened aswell

Alright here is my side of the story. As you know I have been selling laptops and gadgets ini lowyat for a long time...since 2005 I think. Anyways all these years I have practiced this to avoid any "pening-pening kepala"

1) Always COD only (even though I have done some postage for small stuff like memory cards)

2) Test Kaw-kaw during COD (I always invite my buyers to sit down (usually at McD's) test everything WiFi, sound, charge...etc (but sometimes people say no need or invite to go into their cars, i'll just follow)

3) I never provide any form of warranty (hence why step 1 is always encourage) If so happens that The Item I am selling has manufacturer warranty (SiS, Lenovo, Avaxx etc etc) then its a bonus for the buyer (and also good for me since I dont like to "pening-pening kepala")

- Now I'm not a business man,I do this small time to help some friends and trying out new gadgets. i dont have a shop thus do not have the spares. "Refuse" makes me sound like such a bad guy . Believe you me that I'f I had a spare I would have quickly settled but I dont.

- Accusing me of selling a faulty laptop is not fair either as I have tested it myself for a couple of days before posting it up for sale. I test the start up, the wireless, and reformat it and install the OS, download drivers, bring it out and test it a WiFi hot spots, and also draining the battery and charging it up to full.

- In conclusion, The laptop worked FINE and DANDY when it was with me.

- What you did with the laptop after that is anyones guess. I really dont know if you tried to mod anything or install anything extra (like a modem) which is conflicting or incompatible etc etc.

- and yes its true, I still dont know what is a "charging chip" (if this is the term used by the tecnician) I dont even know how to test a "charging chip" heck I dont even know how to use a Multimeter.

- And just like what I have told Blastpadt when he called me up. Electronics are pretty unpredictable, what happened to you was a case pure coincidence as we can never tell when an electronic circuit is going to fail, It could fail in 2 days or even 2 years no one really knows.

- If I am still accused of selling off faulty items the I should suggest every one who sells second hand laptops open up the laptops strip it down and test every feakin chip and circuits inside before selling it off.

Pheww tired typing already. out for now. need some inner peace.

What about the slow charging that i complaint it to you, and you told me HP laptop charge slowly, my technician told me there is no such a thing, well is only RM1k, not a big sum. But i will continue to notify everyone here to be extra careful when dealing with you. You told me you are giving me a week warranty in such if I got any problem i can come back to you. So the conclusion is you are not a responsible seller. I give you a negative on this. I m sure i m being cheated by you. To anyone who read this, be extra careful when dealing with this guy, see what he says, he can't make sure that everything he sell is in good condition, unless he need to open up the whole thing upside down to look at it. (He don't even bother to know the thing he selling is in good shape) or maybe he knows it and try to off hand it to some people that don't know about it. (I call that as victim)

And just like what I have told Blastpadt when he called me up. Electronics are pretty unpredictable, what happened to you was a case pure coincidence as we can never tell when an electronic circuit is going to fail, It could fail in 2 days or even 2 years no one really knows..
(See how irresponsible this is)

---

Added on May 23, 2011, 9:26 pmI told you the charge is 5 seconds and indicate is not charging, after awhile it charge again for few seconds and it stops, you say is normal for a HP laptop. (Damn, you are cheating me) My technician says no such things. It bust 2 of my Original HP charger that I bought.

---

Added on May 23, 2011, 9:44 pmI saw you online but no respond to this threat.. What happen farid_azad.. What about your coincidence teory?

This post has been edited by BlastPadt: May 23 2011, 09:44 PM

BRO!!! please DO NOT LIE!!! I never mentioned anything about warranty.
I DONT give personal warranty!!!

I have never given warranty for any items in my previous sales thread unless its a warranty by the manufacturer.

I implore you bro, please.... go and ask anyone who has ever bought anything from me. I NEVER BELEIVE in Personal warranty!!!! to AVOID such things as this. You can dig it up bro snd you wont see me editing any of my previous threads.

Actually anyone can claim this and that.

for the record I gave no such warranty as it has been a long time policy of mine.

I read up seller's sale thread and he really didn't mention any personal warranty wor... I advise seller to state DOA to better protect himself...

I did ask verbally, he agrees to it, if do not want to admit is fine, gods know what you said, well as i said, never mind is only RM1k. Thats the value of you, it is extremely cheap, my dog worth more than that (LOL). But I ll definately help you to advertise. Thanks everyone for reading last but not least, Beware of trading with this guy fariq_azad, trade with him only if you got extra cash to repair so call goods. If not choose to buy from others. If possible avoid trading with him.

This post has been edited by BlastPadt: May 23 2011, 11:51 PM

Good morning,

yup, infact I had a signature mentioning D.O.A. last time. but mods deleted it coz I put some extra pictures on my sig which was too big I think.

I know every buyer can have their say but sellers are entitled to their protection aswell rite? all these years I have been very careful and have always thought that these steps are enough.

well then I too have learnt a valuable lesson from this thread and will change my policies a bit: Such policies are as follows

1) I practice COD only (near my area) - I dont do postage coz even though I may be trusted and buyer may be trusted but sometimes courier CANNOT be trusted.

2) I provide no personal warranty (never ever) unless item has a valid distributor/manufacturer warranty which I can show to the buyer via receipt/warranty card or sticker or online warranty check. In other words D.O.A.

3) Please for gods sake come and sit down with me to TEST KAW-KAW the item. As I usually COD at McD's or Starbucks (public place with wifi and powersockets) Also for safety reasons.

4) Please KNOW the risks involved when buying 2nd hand electronic gadgets. I am not a shop, I do not have spares or even much resources like a shop. If you are worried about this then you may seek second hand shops. But their prices are usually around RM100-200 higher

5) NO RESERVATIONS - I dont want ur money only until I give you the item. I can only reserve to item for 24hrs max once buyer has confirmed time and place of C.O.D. in other words first come first served.

6) A shake is a shake and a deal is a deal, in islam we call this "akad" usually I will always say "saya jual" and the buyer says "saya beli" and then the transaction is done. What a buyer does with the item ONCE I have handed it over is realy none of my concern. (A buyer could have mishandled it, neglected it or even abused it. I would never know)

anyways what can I say - at the end of the day its very unfortunate that this had to happen, I am actually quite upset (no one like to be accused)

recommendations to other sellers

- learn how to use a multimeter? so that can test ever chip, IC, and circuits before selling.
- during COD just smile and keep quite, dont be too chatty like me since some buyers like to twist my words and only hear what they want to hear.

For the record :

- I do not sell faulty items. coz if I did I would be dragged into a dispute and its too troublesome. so why would I?
- No personal warranty was given. It has been a long time policy of mine.why would I change my policy for this "special" buyer?
- As a seller who helps other people sell off thier gadgets, the best I can do is nego the price for and cant do much the deal is done.


thank you.

Thanks to fariq_azad for responding here. We have heard from both parties. up to u guys. still hope both of u can settle this peacefully.

Thank You Apis, but there is a few point this seller cheated me, he claims HP charge notebook slow, this is something unacceptable, 1 week personal warranty as such i can come back to him within, that he knows nothing about notebook coz he seldom sell notebook here. All this are lies. As I said, Is only RM1k. It is so cheap. Seller willing to lie and cheat coz of RM1k. RM1k for your personality and free ads by me. Hope this cheater will learn a lesson some days, friendly reminder, don't talk about religious when you are a liar. Thats nothing to do do with Multi-Tester as you can see it the notebook charge up damn stupid slow, for the battery to fully charge, it takes more than 12 hrs. He knows, it, thats why he told me HP charge battery slow (Damn Cheater). A genuine and sincere seller has nothing to worry about, only sinful seller will worry some days he will end up here in this forum so I see why he is so worry on this coz he is a Damn CHEATER, LIAR. EVERYONE HERE do not buy anything from fariq_azad, he sell faulty item to victims. the so called goods with problem will not be test, he don't even know a notebook simple charging takes less than 2 hrs to fully charge, he ll blame all to the multi-tester. He is a stupid dumb who do not know anything as he claims. (i think he knows more than me, as i believe he is trying to off hand some faulty goods to victims). I m already a victim to him, I do not hope the next victim will be you. So when you see fariq_azad, just don't buy from him to protect yourself.

if a laptop charge slow that is something wrong with the laptop already

no such thing is some laptop charge slowly .

next time u see no personal warranty stuff . just dont buy .

test kaw kaw in the spot thingy is BS. some problem can only occur few hour even few day later. so ask for atlest 3day personal waranty

good luck

Thanks for the advice, I did ask, he verbally giving me 7 days.. Thats why i m being cheated as he told me HP laptop charge slowly . I learn a lesson, thats why i m here to notice everyone, DO NOT BUY FROM A CHEATER THAT GIVING ALL KINDA PROMISES BEFORE YOU BUY AND ALL KIND OF EXCUSE AFTER YOU BOUGHT. This person i m mentioning is fariq_azad. Don't buy from him or you will regret as what I m now.

This post has been edited by BlastPadt: May 24 2011, 12:58 PM

what i can say at least provide 7days warranty ...~ and record down all the part number of laptop , charger and other things... also provide warranty sticker on the laptop screw hole.. so no one can be open .. event have problem within warranty date also no other technician able to check. If not warranty void... sure... seller have to get back the notebook and fix the problem for buyer lar.. (fair to each side).

That is the point bro but this is like a hit and run case. The charger that he supply to me burn on the next day, I called him up, he do not want to take any responsibility, claiming a modem (broadband modem) that i used burst the charger. Is this some kinda joke? Never mind, I bought an Original Charger at my own cost, it burst again, I got back to the shop, you know what they do? They change a totally new 1 to me (i call this professional service). I brought it back to use, within 24 hours it burst again. This time i bring along my laptop to the technician, after some inspection, the technician told me the charging chips of the laptop is faulty, of coz i got to call this liar cheater fariq_azad. This time he say he do not know anything about charging chip or laptop and turn me down that he hold no responsibility to the issue that he know this laptop charging is super slow and yet he lie to me that HP charging battery slowly. Lame excuse.

I have known Mr Fariz Azad to be very professional in dealing with his stuff.... been buying / selling stuff from him numerous times... Good lad. Things happen for a reason... Sit and talk like one gentlemen to another... if he sold bad stuff then i would have been a victims of thousands and thousands of ringgit... but... i haven't. So.. i'm up for mr fariq azad...

Remember me bro fariq... u sold me your guitar effect and some ps3 games... nice to have known u... any other stuff u can interest me... PM me ah.
hahahahaa

Yes i did talk to him nicely on the phone, he just deny all the things.. if he really wanna solve the problem with me or at least offer some solution i would not be here to complaint against him. The matter of fact, I m buying a faulty notebook from him. I don't like trouble or makes trouble. You see, I can even forget it by buying the charger adapter on my own cost as it is a small case if really the adapter is faulty. This is something to do with MB, me as a buyer i got right to voice out if its is the seller at fault. Or Mr. Cloudbust, you think that I purposely spoilt the charging chips and spent my time here making noise?

---

Added on May 24, 2011, 2:20 pmYeah, forgotten to mention, I called him, and ask, the charger seems like a new 1, I did asked where he bought that charger from as it might be under warranty, so that I can send the adapter back to the shop for warranty. You know what answer I got? I don't know, I don't know.. This is what I hate most. A simple I don't know to off hand everything and let the buyer solve everything on his own. Irresponsible. I didn't throw everything back to him, as I offer to solve the problem.



This post has been edited by BlastPadt: May 24 2011, 02:20 PM

this will be my last message as a few damages has already been done to my part.

Among them are :

1) I have been accused of selling faulty items
2) A dispute thread titled "[IRRESPONSIBLE SELLER]fariq_azad has been created for my benefit
3) My other sales threads have been hijacked warning others to be careful when buying items from me (this is allowed?)
4) I have been called a "Cheater" and a "Liar" and had whatever words I mentioned through conversation twisted and stretched far from the truth

To be honest guys, things like these makes a seller feel very discourage and make me feel like just stop selling stuff at lowyat.

but...my intention for selling (and buying) at lowyat.net is not for business or money making just wish to meet new people and try new gadgets along the way.

So rather than just quiting, I myself is going to invite future others to this thread (as I believe I am in the right, If I back down I guess it wont prove much)

I believe in the protection of sellers too and I believe that this thread will serve as a warning to other sellers as well. especially those selling 2nd hand stuff and do have much resources.

I have changed my signature and will let forum members who have dealt with me in the past vouch for me (its not easy though as people would rather believe in the bad things that you do instead of the good things. its just the nature of humans)

I guess after this no one will ever come near any of my sales thread then

six years had been a good run. thanx lowyateers

are you sure the laptop is 100% problem free b4 cod ? even the charging is ok ?
you are owner of this laptop?

did you verbally giving ts 7 day personal warranty ?

This post has been edited by nagflar: May 24 2011, 07:21 PM

I did notify the seller on the first night thats the charging is very slow, he told me HP laptop charge slowly and thats normal. Charging 5 seconds and it stop for about 30 seconds, indicating plugged in, not charging, after that it charge again for 5 seconds and it stop. Charging overnight then only it will fully charge after that the adapter broke down. Yes he did, but he would not admit he gave me 7 days warranty that I can come back to him if anything amiss. I already sent the laptop to computer shop for repair, RM200 + Original charger RM189.00. Meaning I got to pay this on my own. The charger he gave is not original. (I do not mind) The battery is not Original as well. (I don't mind too) the technician told me, the battery could be the main source as well. So i re-order another original battery at RM250.00. I got to pay close to RM500.00 to get it done. Good Job fariq_azad. Go, just run away. Hope that RM1k i paid to you makes you happy as a irresponsible seller.

As for laptop charging, there can be one caused which is the current surge which spoilt the charger. This current surge normally originates from the power source. When u plug in to the charger, current surge will spoilt the charger and the charger cannot be used anymore. Slow charging or power cannot be charged usually associated with the charger connector. same thing can happen to handphone and other electronic gadgets. Usually the gadgets have issues for quite some time already. It does not happen overnite.

Since the verbal agreement is between seller and buyer, we cant comment on this part who is right and who is wrong. By right, it is the responsibility of the seller to provide at least personal warranty for electronic gadgets. Buyer as the consumer has the right to receive the item in perfect condition. By stating this, i am not saying that seller selling faulty parts, but it is best that seller help his/her customer to solve the technical issues. It is best to settle with mutual agreement, both party bear the repair costs together (just a mere suggestion).


And to buyer, it is ethically not right to just go every of his thread to state that he is selling 'faulty' items. To call him 'cheater' n 'liar' is just a bit too extreme. I just hope that this thing can be solved amicably. It is very sad to see a reputable seller being accused and a nice/serious buyer getting a faulty items. A perfect business deal that turned sour is the least we hope to see in LYN.

At first I call him up to settle things up and see whats the best both of us can do, you know what, he says he don't know, he is not responsible and say I should take it as I m bad luck. What kinda seller is this? I just hate seller who try to push everything off.
He leave me in darkness, that I got to solve it myself. I am the one who pay for something should be usable yet I am paying something I can't use and I got to drive up here and there to get it repair. He just sit down there and shake his leg. You think is fair to me? I got to pay out another RM500 for that. RM1500 i can get a new laptop running on the new core i3.

---

Added on May 24, 2011, 10:13 pmI am also a seller here, you can check on my post. I got an Acer Aspire 4520 with faulty DVD-RW, at least I notify everyone that the DVD-RW sometimes read and sometimes don't. I am honest, thats why I am not worry at all. He is a cheater and liar, why? Because he verbally promise that i can come back to him if anything wrong with the laptop within a week which I ask for it and he agree, saying that he knows nothing about laptop as Apis told me he sold alot here, saying that HP laptop normally charge slowly (my god, take me 12 hours to fully charge).

The charger has been change twice, I got a MacBook Pro and an Acer Laptop running smoothly. I stays in a condo which is not near to factory and with lightning arrestor protected, my WiFi been on 24hrs for the pass 5 years without any problem, as I know WiFi modem is the most sensitive to power surge.


This post has been edited by BlastPadt: May 24 2011, 10:13 PM

seriously, I do think LYN need to adopt a balance and strong guideline when it comes to disputes to protect both seller and buyer (accused and accuser).

Another thing I notice there is a tendency of blatantly posting personal info's of individuals which includes photocopy of IC's, bank accounts etc. Do you know that it is an offence displaying someone's copy of an IC without his\her permission regardless whether he\she IS a cheat or otherwise?

I do hope LYN team will think of a way to come with a proper guideline when dealing with disputes from members so that in future members and LYN team in particular will not be subjected to any legal matters..you'll never know you know. This is a world wide network...and it can spread like wildfire..sometimes let say if the accused is proven innocent after all, the damage has been done and we will just get on with it but what about the affected individual???

My suggestion is when dealing with any cheating case, it is best to FIRST lodge a police report and post the copy of the report in the forum minus the personal particular, such as IC no, contact number or even addresses.

Please don't flame me, I'm just expressing my opinion based on rationality and I don't take side or trying to be inquisitive on matters relevant to this thread

This post has been edited by ad2000: May 24 2011, 11:08 PM

Thanks for the bump....

---

Added on May 24, 2011, 11:13 pmHe only cheating me in some faulty parts of the laptop, he is not a conman not so serious... and he is a irresponsible seller not a con case here...

This post has been edited by BlastPadt: May 24 2011, 11:13 PM

the shop??? can we know which shop?? hp original ac adaptor around rm120-150, battery around rm160-220, i dun think the shop repair so called "charge board" loled...

ur main reason, y u accept "not" original ac adaptor and battery? dun u dunno notebook mainboard wil get burn if u using "fake" ac adaptor and battery? it wil cause ur battery and adaptor overheat if changes overnight?

mb seller paid for his ac adaptor? case solve?

Well, he will not pay me a single cent, I just sent to a shop get it repair and done with it.

in law, a verbal agreement still warrants as an agreement.

i hate to be in your shoe blast, and i hate it even more for the seller to wipe his ass after the deal.

believe me, karma will get back at whoever who is wrong here.

Afterthoughts, maybe you both can work out something, like split the repair bill.

For the buyer: it makes him feel that you can be trusted

For the seller: Up your reputation as being responsible.

This post has been edited by beetch: May 25 2011, 02:01 PM

Thanks Beetch... he is asking me to take it as I m bad luck, he will not pay me a single cent, thats why i m here to notify everyone to avoid buying from fariq_azad.

I am not siding him just because i am one of the seller or i (seriously) do not agree with your action that you can actually smear his threads or posts.

When i read your post, i have nothing say about it. You tested it and you miss the check for this defect, you have to bear the consequence as you are suffering now.

You wanna buy 2nd hand stuff, have to do a lot of homework to get good stock. I also suffer the same issue for handphone dealing, but i do not actually smear that seller around just because i feel that i have right to do so.

Hmmm... Does that means I got to sit at McDonalds with him for 12 hours to check on the charging process?

---

Added on May 25, 2011, 7:45 pmOr you suggest that when I bought faulty product and I should keep silence and do nothing? Or just throw the laptop away?

This post has been edited by BlastPadt: May 25 2011, 07:45 PM

That one i am also not sure. But i can confirm tell you is that i am also furious about the seller actually since he asked me to tell him if there are any defects about my phone that i am gonna trade with him and i never know about his phone condition. I usually learn it as a lesson for this kind of problem.

However, i have to say that i never suffer such a very material(big) kind of damage that cost so much to repair, but i guess the concept is still the same. I also sell phones with known issue, but i let my potential buyer know about it.

What if i did not know about it? If i know that it is reasonably no doubt that it is my fault, i will gladly refund it and settle it. In most of the case however, it is hard to proof that.

Just like you have no hard proof that he know about this issue since he claim that he only got it a few days before selling you coz i did saw my phone traded earlier with the seller went on sale in lowyat.net after 6 days of trading. You also cannot proof that you are 100% sure that you did not ACCIDENTALLY damage it. So, i have no idea about this dispute.

But your action about smearing him like that is something i do not agree. That is why i responded in this thread.

FYI, I did call the seller on the night itself when i found out that the charging charge a few second and stops, I did ask why is it so slow, is it faulty? He says this laptop charge it slowly is normal, meaning he knows the charging got some problem on it, and the charger is a new compatible charger as i can see, meaning the charger just burst recently. And again I did ask where he bought the charger from maybe i can go to claim for warranty, he keep on say I don't know, I don't care. So what should I do, I m reminding everyone not to buy from him because he is an irresponsible seller. I do not hope to see anyone fall trap to this. I m pretty sure he know the problem and giving me all kinda stupid excuse. My technician told me the laptop suppose to full charge in within an hour. So what you think?

In that case, it is his problem that he did not wanted to entertain people properly. Based on my experience, i have not saw any laptop that can fully charge within an hour like that to be that exact.

In your case, i think that relevant solution is to ask him to subsidize partial of the repair cost. That's it.

I did ask, he says I should take it as I m bad luck. So once you got this kinda answer I m sure you will be in the same situation as I m now. I don't mind of paying it for repairing, I just do not like seller cheating and say that i lie for the verbally 7 days warranty.

aiks??? waahhhh seems that the stories keep on adding more and more ajinomoto eh? Actually I'm not going to claim he said this or he said that as it does not carry weight if I do, it will never end.

instead I am just going to state the facts. Plain and simple. I'll state my facts followed by the conclusions.

1) Fact - The laptop in question is in fact not my own but accuired via an aquaintance asking me to help sell it off as with many other laptops (and other gadgets if sell here)
Conclusion - I have no knowledge of the laptops history thus have to do a fair amount of testing.

2) fact - What ever items and accessories I get is passed on to the buyer.
Conclusion - So if I get a compatible accessorie, then its the very same accessorie that will be passed on to the buyer.

3) Fact - If during my testing period, I find that something is faulty then I would NEVER proceed to advertise it.
Conclusion - I tested it (same way I tested laptops for years) and it was working fine I was handling it. Charge, recharge, battery life... you name it.

4) Fact - It has been a long time practice/habit/policy/firm belief of mine never to give personal warranty as I wish to protect myself to buyers who neglect/mishandle/mod/did not do homework or simply just suka-suka suddenly just dont like the item I have sold
Conclusion - Now how do I prove this? you guys can check my history here :
http://forum.lowyat.net/index.php?act=Sear...ult_type=topics

unfortunately It doesn't go all the way back to 2006 trades. All of the topics will state "no warranty". "test kaw-kaw" and in this particular case I mentioned "can test until satisfied" But think rationally, if someone has made it a point or habit of doing deals for past years, why would this new found case be so special and different? why change my habits now after so many years of successful trades? I'll let my past speak on my behalf (you won't see me editing my past threads, theres a date stamp to provide authenticity)

5) Fact - I am a bit chit-chatty during COD (I like to make friends) Occasionally I have uttered "if you need to ask dont hesitate to call" or uasually "if anything give me a call" and yes there was case of one of my buyers calling me up complaining "bro, kata windows XP license ori tapi kenapa keluar windows genuine warning?" I answered his query and made it known that his OS was Ori but he went and installed "ahem" MS office.
Conclusion - I really cant help it if a buyer only hears what he wants to hear. I cant do much when people put words in my mouth ans "ajinomoto.

6) Fact - When I said I dont know, ITS TRUE!!! I REALLY DONT KNOW!! how else to say it? (see fact 1 and 2).
Conclusion - But of course your ajinomoto had to add from me saying "don't know" to "don't care" which of course makes look bad.

7) Fact - I really do not trust your so called "technician" from "adapter" to "charging chip" and now to "battery??? Seriously a lot of spice there. Are you sure its not your technician that is robbing u right under your nose with all these problems and prices? this is not the first time we all have heard of unethical technicians and repair centres
Conclusion - hmm not much to conclude here since the technician is "always rite" rite?

8) Fact - I am being rudely accused of something I did not do, and TS has already resorted to defamation.
Conclusion - I was actually also going to point out the fact that TS had already went to see technician, repaired this and ordered that, but then again its his laptop rite? So I guess this point is not valid.

9) Fact - I too believe in "Karma" or "Qada' dan Qadar" but I also believe I am in the right. I have adopted various steps and policies to protect myself from things like this to happen to me.
Conclusion - I too have learnt my lesson from this "peristiwa hitam" in my life. I hope other sellers (those who do not have the luxury of a shop, spares and resources to provide warranty) to learn from this.

10 Fact - Lets not change to topic of this thread, coz come to think of it I AM an "IRRESPONSIBLE SELLER" this I admit. why?
because I cannot be responsible for the item that has been rightfully sold and handed over to my buyers.
Conclusion - I'm not running away, Infact I'll own up and face this head on. future buyers of mine are most welcome to click my siggy and read this topic.

and to conclude this I would like to apologize on a few things and admit to some of my mistakes.

1) My first mistake is that I composed the sale thread myself instead of using the template provided ( I was in a hurry huhu ) If I had used the template, I dont think I could have missed the "Warranty:" part. If you scan through my previos topics that used the template I usually put "no warranty" (see fact #4). But in my defense I did clearly put "test until satisfy" which is another habit of mine.

2) My second mistake was to proceed with the deal. As you know this was a trade and there was a miscommunication on who was to top up who. My gut was telling me to cancel it. Damn I wished I had cancelled it and kept the lappy. If I had kept it and the laptop fried when it was in my hands then I wouldn't have to go through all this. you know its like" better to drive and knock into a tree then to another persons car" so troublesome

3) And lastly to blastpadt I am really sorry that unfortunate event had to happen. I truly am. I wish this didn't happen but some events have already taken place that seem irreversable to me. Looks like i'll have to bear the consequences.

tired ady pheww

-

This post has been edited by fariq_azad: May 26 2011, 02:38 AM

At the end of the day, TS, what do want from the seller that would make you feel less "cheated"?

Maybe u can state a suggestion and work something out with the seller here. Dispute threads are not always to advertise a bad seller especially for one with such a long track record and for one who seem eager to see this all end amicably too.

Just state a reasonable means of resolving this issue and leave it up to the seller to comply or reject. If he doesn't give a rat's ass about resolving it, then just be a gentleman, drop the issue and move on. Sometimes it's better to feel cheated than to cheat someone, u tend to be far able to sleep soundly at night.

IMHO, this deal was flawed on both ends but most deals in LYN are. Only difference is, most of us are lucky and get off easy. We should all learn from the incident and ensure proper documentation is prepared on the part of the seller and proper discussion of deals be done via PM and not verbally to ensure there is black and white on everything that was agreed.

Losing money, whatever the amount will make anyone feel rotten as Hell but I don't think it's worth having an enemy for RM1000 either.

This post has been edited by sioe: May 26 2011, 07:17 AM

no offense to anyone, but in online trading i my opinion is :

people only sell things when the item is going to/already damage, common sense

That is irresponsible...

---

Added on May 26, 2011, 8:59 amThanks for the Bump...


This post has been edited by BlastPadt: May 26 2011, 08:59 AM

Not all of them are like this. Some of them wish to change handphones and wanna reduce the losses by trading into the shop which usually offer lesser than the online trading price.

People have the rights to check the item they are receiving during the COD. If think not good, just cancel the deal. Even in this case, it is between trader doing sales here. How on earth he is supposed to know that this unit is gonna give this kind of problem like that.

I wanted to reply this thread yesterday but i stopped myself...

And since u already posted this then i should say something...


For any trading in LYN, there's a rule stating that "thou may not sell on-behalf of other person" (the rule is somewhere around but i cant find it now) this is to minimise problems like this happening [Fact 1], aka "i dont know any history of the item and may not held liable to it"
In other words, any items traded in LYN are considered seller's property and seller shall be held responsible for any issue arise.

[Fact 2] Clearly shows you are not a responsible reseller or "tidak peduli and/or i-just-care-about-the-money" attitude.
This is related to [Fact 1] as the item does not belongs to you, you take no initiative to findout whether the accessories are genuine or compatible, and not stating it on the thread.

[Fact 3] You admitted the laptop charging very slow and claim its normal?? So all laptops u sold also need 12 hours to charge?
What age is this? a handphone nowadays only takes 2 hours to full charge whilst older times atleast 4 hours...So u get what im trying to say?

Its just so happen this unsatisfied customer makes noise of so called unlucky trade, but im sure there are also other customers who might in similar condition but they chosen not to make noise...

Rest of the [Facts] and trading conditions are obvious, a mechanism to protect yourself from anything happens...

I can continue with all the facts but i guess its enough..


In case you says im just viewing from buyer's point of view, i myself are a trader too.
And if u search, i had a dispute case too bout 1 year ago..
Buyer claims refund for the laptop i sold saying battery couldnt last 30mins whereas i stated atleast 1 hour on my thread.
And i left my phone at home so did not picked up his call whole day so he claim im cheater...
The fact is he probably got a better deal so wanted a refund, and i gave him wat he wanted the next day.
Later i sold the laptop again at a higher price and no complaint from the other buyer.


To BlastPadt u shouldnt have go to shop to repair the laptop or even buy charger instead should come open thread the day u found the problem...
Take this as lesson next time do the correct thing.


Last but not least, i believe a seller will give warranty if he/she is strongly confident his/her product is in good condition.
So when im looking for something i would not buy if no warranty even if the price is much lower than market price..

Thank you for the advice and I ll bare it in mind, I can see that you are a responsible seller. I already send it to repair at my own cost. As I said although it is not a big amount of money involve, just that I do not like to being cheat or irresponsible seller.

i never believe in buying technology online . usually they say good condition in order to GET RID of the item ASAP . the only thing i buy is toys . eventho i know low yat offers alot of trading . somehow my father dont believe in this shit trading . i keep telling him " nvm la , item so cheap ...buy la " but he say dun wan . lol

There is still some honest seller around, this is the first time i met up with this irresponsible seller.

thats what i mean in my post to be exact -

I wonder why there are many people who like to come in dispute thread and post unconstructive replies like 'I never believe in online trading!' or 'TS it's ur fault to believe ppl so easily' instead of giving suggestions to help TS to solve the problem.

Haha... Yeah, looks like a discussion more than suggestion but i do not mind.. thanks for the bump.

Sit down, talk and resolve the problem...

Seller, u have a rep to maintain...
Do something to make the buyer more happy. Convince him. Don't just let go...(lepas tangan)

Buyer, u have rights to express ur unsatisfactory...
But don't flame his thread. Be a gentlemen.

Not taking side here...but I do feel both party at fault...

People who read this , all because of the RM1000. If time reverse back to first night when buyer complainING
seller refund RM1000. case closed!

For ALL sellerS in lowyat, u must and MUST always take care your buyer as your little brother or sister
U must make them as happy as their are.

One STRONG and simple reason is because buyer trusted you with the MONEY.

As for buyers in lowyat, GOOD LUCK!

This post has been edited by loklokman: Jun 27 2011, 04:44 PM

ive just read your story roughly since there were so many other complains in this forum .
but have you tried asking him to send more pics before buying ? maybe take a vid ?

usually item that is around rm60-70 . i dont bother checking their background . i told just tell me how much , when , how ? they say misb , then misb . used = used . cause i usually buy alot of toys . so i dont have the time to do research la . of course i follow my insticnt la at the same time .
mostly item brought is from ebay ..more safer .

for me as a seller , if someone wants to buy things for me ...what i usually do ...
take plenty of pics and send them to him .
for those asking videos of it , its fine .

for those buying more than rm1k from me , i automactically send pics + videos of it .

but dont stereotype all seller are trying to get rid . most of us like me ,very honest answer here ....is to make more money in a honest way . ex . buy a figure . wait for it next time to be rare , get high demand = high price . in this way , im not cheating . in fact this is how business works . thats what usually collectors do .some even buy 2 units or more . 1 for playing . 1 for keeping for high price in future .

fast money but in an honest way .

Yes, I don't mind that seller earn but must me honest. Luckily I got few laptops if not I cant do my work. So this irresponsible seller never think of buyers struggle of buying a faulty laptop, only think of giving s h i t s to other people. Very irresponsible.

Pity you ts , with ur repair cost plus that rm 1000 . Yu can buy a brand-new unit already , good luck bro !!

Yeah, So sad. Never mind. Thank you anyway.

In Islamic retailing, in when a consumer buy goods form seller, there will be a compulsary assurance of the product for 3 conservative days for any defect - in the other words, the seller MUST provide 3 day warranty - to make sure there is no defect

Feel sad for TS...

For me, whether the seller knows it is faulty / or give any personal warranty, he shld be held responsible, at least partly.

Test kaw kaw does not really work for electronic gadgets like laptop, handphone and etc..

Even new gadgets could hv problems in the 1st 7 days that's y some reputable shops give 1 to 1 exchange policy.

It is almost impossible to discover all the problems in just 1-2hrs and even in a single day..

The lappy was sold with a 3rd party charger & seller admitted that the charging is slow, that's mean the seller is aware that sth has went wrong.

Anyway, it all depends on how responsible the seller is...




p/s: It is not the main point whether u own a shop or how good u know the condition of the item that u r selling, it is just a simple question:

How responsible u r?


This post has been edited by irise.ufall: Aug 12 2011, 07:40 PM

After reading all this from page 1 i came to a conclusion that selling and buying 2ndhand gadgets are not a good thing. Sure, u can make a quick rm100 per item sold but the reliabilty is VERY LOW. the seller is quite lucky to have no problem at all for 6 years. But again, i strongly belive that warranty MUST be included as the price is not simply rm90 or rm100, bt its more than rm500! Imagine losing rm500 just like that!

I am basically a supplier so i know all these problems. I specifically ask my distributor for their service centre and office, coz i don't want any problems when items are faulty ( SURE will someday got faulty items, no doubt!) , my customers can send the item to the service centre.

And having a LOT OF CUSTOMERS is a HEADACHE! I prefer becoming a supplier where i only got 20-30 resellers where i know them very well and they also know me very well. This is important because long-term customers are more 'relax' and willing to solve things peacefully whenever things gone awfully wrong.

As for the seller, u really have to understand the risk of selling 2ndhand items and u MUST provide personal warranty, at least for 3 days full money back guarantee. U cannot simply save urself ALONE while letting ur customer get eaten by a shark he is a BUYER and of course he doesn't know anything about the item. its OUR job to tell him!

As for the buyer, I really feel sorry for u but I STRONGLY DISAGREE with this thread, where u keep repeating irresponsible seller almost every post. Be professional, don't destroy his business out of anger. Like other people are saying, work out with the seller see if he wants to cooperate or not about the loss u have beared. I guess simply saying that the seller is irresponsible ONCE is enough, no need to repeat until 10-20 times.

Phew, i guess this is my longest post but i really hope that both parties can settle things peacefully. And for sellers out there, be a supplier if u don't want all this mess. Less people to worry about and you will have a strong relationship with ur resellers

If don't know how to check, that is what you would end up with.

"Did the seller give TS 7 days warranty verbally?"

IMHO, that is the gist of the whole issue.

If Yes, then the seller needs to be more responsive & responsible.

If No, then consider it is the buyer's bad luck in this purchase.

However if the seller can be more tactful in his response, I believe TS will have a better time and not to be so worked up.

This post has been edited by elblink: Oct 14 2011, 11:27 PM

its getting tiresome but I believe a person must defend himself if he believes that he is right.

so here we go again.

I did not give any such warranty. Most if not all the stuff I let go here are DOA. Proof is in the original sales thread (in which I have never edited) and also in the many many many previous sales threads in which I have made it a POLICY (means I have made it a principle of mine) of DOA.

But I do acknowledge that it is bad luck (mostly on my side). Till today I still wished that TS had opted to cancel the deal (which I have offered since a miscommunication occurred prior to the deal)

I do regard this thread a form of defamation on my part and I do hope not just "buyers" but also other "sellers" here at lowyat can learn from this ordeal.

(reason why I keep "bump"ing a thread that tarnishes my Rep. and even link it in my signature)

Al-hamdulillah, I have learnt a valuable lesson from this.

For those that have chosen to deal with me even after reading this, I really appreciate your trust, may you enjoy your gadget and I thank you.

This post has been edited by fariq_azad: Oct 17 2011, 03:24 PM

after this for sure tons of ppl gonna sell faulty laptop and claims very good no problem laptop.then cakap2 manis sket dgn buyer,kasi cair sket make ppl believe its a good item...
after the item was sold n 'kantoi' faulty...just run n run...sit in front pc act innocent..

hmmm susah mau cakap lorrr. tak baik cakap macam tu... kalau bercakap memamng ler kena sopan santun, bukan nak kasi cair bhai just to make new friends. Takde nak "make people believe" or "kasi cair".

Tak perlu semua tu.. ITEM dah ada DEPAN MATA. boleh test on the spot. tapi kalau kita diam nanti org kata kita tak friendly pulak kan?

I hope as a seller you will never have to be in my position.

thanx for yer comment (anymore trolls?)

+1

This is a more courteous reply than the earlier ones.

Most sellers would prefer to keep away from being disputed but fariq_azad came up and stated his viewpoint and place this dispute thread under his siggy.

This shows Character in the seller and I believe fariq_azad intends to do long term business in lyn.

By the way I have not bought anything from him before nor I get anything out from him by stating my opinion.

I do empathise with the buyer TS as it is Super Frustration when within 24 hours the item is already not working up to expectation.
Moreover TS spent time and additional cost trying to rectify the problem.

I believe it was a Miscommunication of Expectations between 2 parties that caused the frustration in TS.

This post has been edited by elblink: Oct 21 2011, 08:09 PM

Thank you to all readers who has read from the first page.

I beleive I have not addressed the issue of "Islamic retail"

Firstly I have to stress that I am NOT a store hence NOT doing Retail. A more suitable word for me would be "helper" "hobbyist"

What do I do? I "help" my acquaintances sell their stuff (phones, laptops, cameras, gaming stuff) coz its a much better than "trading in"

Since most of the time I am selling items on behalf I have thought about the many-many things that may go wrong and one of the steps to"protect" me is D.O.A. or "Dead on Arrival Policy. A buyer may test the items kaw-kaw when COD.

it is NOT a MUST for me to provide any sort of warranty as MY TERMS have stated DOA. And I do NOT provide warranty. (reason why the original sales thread has NEVER been edited till today)

so from a point of islamic retail, my conscience is clear. In the future, My Akad to the buyer will only shake on it if and only if buyer agrees to it.

I know it sucks to buy an item and then find it faulty and I have already apologized to TS (and not ONCE have been rude,avoiding or being uncourteous) but I hope that Readers here can put yourself in "MY SHOES" as I am just protecting my self against blatant accusations

Wow, as what you stated here, I will think thrice if I would to buy things from you.

+1

totally agree with you bro

I also wish that buyer think thoroughly and understand the risk IF it is DOA. If items that I am letting go DO have Distributor/manufacturer warranty then of course can buy with confidence as can easily claim and RMA from distributor right.

and usually if item has no more warranty. then of course the price would be cheaper than the same item that has warranty.

I too am a an addicted buyer here at lowyat.net as I find that I can find really good deals for my dream gadgets. And as a buyer I also haggle kaw-kaw to the extent of asking seller for a better price in exchange with forgoing the personal warranties offerred. its sometimes a risk I am willing to take as I never rush when buying something and evaluate the item thoroughly.

at the end of the day the power is always in the buyer...never rush, do your research and test it out.

Buy the item if after testing and felling the REAL item (not a picture) and you feel confident and understand risks involved.

As a buyer many things are to be considered, price?, got warranty?, complete with accessories?, dents scratches? and so on and so forth.

I'm sure there are many wise buyers here at lowyat.net.

Consider all of the above and I am sure that a buyer here at lowyat will get a BANG for his BUCK

This post has been edited by fariq_azad: Oct 22 2011, 06:49 PM

I think the "DOA and test kaw kaw policy" was not clearly conveyed to the buyer in the beginning of the purchase.

There are many sellers in lyn also applying the same policy when they are selling obsolete items, items that had the warranty voided, and unable to provide a warranty for some reasons.

1 good example is a Pentium 3 processor. The reason is there is no way to test if the item is still workable as the mobo for this case is already extinct so to speak. Buy it at your own risk that is.

Any seller has the right to give warranty or not, in terms of how business transactions work.
It is entirely up to the individual seller, regardless of what other sellers are doing.

Any buyer has the right to purchase or not, depending on how comfortable he or she is with the item and the seller.
The buyer can bargain and ask questions before the purchase and have a clear understanding of what is covered in the purchase or not.

Coming back to this laptop,

1) Both the buyer and the seller had different understanding of the"DOA and test kaw kaw" policy
2) Both parties assume the other party had understood what terms is being transacted.

hence this misunderstanding and this dispute.

What do you expect from the second hand item? It is not your lucky day when you get that faulty item. Accept the consequences once you tested the item during the COD with the seller. If you are not ready, do not buy 2nd hand item from the 1st place. Take this as a lesson. This is lowyat not a pavilion, mid valley or TS mall. Buy a new one if you expect a full recovery of warranty. Move on!

aiyo..everyone make mistakes...no matter who you are, even a reputable seller or whatever.
seller should just admit he made a mistake...
thats the right thing to do, instead of going back and forth..

agreed bro. hijacking all his sale threads is quite extreme. and seller should kongsi the repair cost. this is clearly a win-lose situation.