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> [IRRESPONSIBLE SELLER]fariq_azad, Bought a faulty laptop

zlancerz
post Oct 14 2011, 10:17 PM

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Joined: Oct 2011


After reading all this from page 1 sweat.gif i came to a conclusion that selling and buying 2ndhand gadgets are not a good thing. Sure, u can make a quick rm100 per item sold but the reliabilty is VERY LOW. the seller is quite lucky to have no problem at all for 6 years. But again, i strongly belive that warranty MUST be included as the price is not simply rm90 or rm100, bt its more than rm500! Imagine losing rm500 just like that!

I am basically a supplier so i know all these problems. I specifically ask my distributor for their service centre and office, coz i don't want any problems when items are faulty ( SURE will someday got faulty items, no doubt!) , my customers can send the item to the service centre. brows.gif

And having a LOT OF CUSTOMERS is a HEADACHE! I prefer becoming a supplier where i only got 20-30 resellers where i know them very well and they also know me very well. This is important because long-term customers are more 'relax' and willing to solve things peacefully whenever things gone awfully wrong. rclxms.gif

As for the seller, u really have to understand the risk of selling 2ndhand items and u MUST provide personal warranty, at least for 3 days full money back guarantee. U cannot simply save urself ALONE while letting ur customer get eaten by a shark mad.gif he is a BUYER and of course he doesn't know anything about the item. its OUR job to tell him!

As for the buyer, I really feel sorry for u but I STRONGLY DISAGREE with this thread, where u keep repeating irresponsible seller almost every post. Be professional, don't destroy his business out of anger. Like other people are saying, work out with the seller see if he wants to cooperate or not about the loss u have beared. I guess simply saying that the seller is irresponsible ONCE is enough, no need to repeat until 10-20 times.

Phew, i guess this is my longest post tongue.gif but i really hope that both parties can settle things peacefully. And for sellers out there, be a supplier if u don't want all this mess. Less people to worry about and you will have a strong relationship with ur resellers biggrin.gif

 

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