QUOTE(rockylabu @ Aug 10 2011, 10:16 AM)
now ok already...1. off h/p
2. takeout sim card
3. turn on h/p
4. put in sim card ..
now very fast 3g

U-mobile prepaid internet *NEW*, Enjoy UNLIMITED Mobile Internet
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Aug 10 2011, 12:33 PM
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Junior Member
38 posts Joined: Sep 2009 |
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Aug 10 2011, 06:10 PM
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Senior Member
935 posts Joined: Jan 2009 From: Penang Island (Official Penang Kia) |
Weird today no line and no MY CELCOM also. In penang area
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Aug 10 2011, 08:06 PM
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Junior Member
393 posts Joined: Apr 2006 |
anyone on this plan in Damansara area?
wats the speed like? im currently on Digi U15 (384kbps)..is it better with uM? dont tell me gonna roam on celcom which is sucks |
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Aug 11 2011, 01:23 PM
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Junior Member
33 posts Joined: Dec 2008 |
Hi.
If u exceed free 100mins talking in less than 1 month, u need to top up, right? So what is the talktime rate per min for the excess? |
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Aug 11 2011, 01:53 PM
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Junior Member
393 posts Joined: Apr 2006 |
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Aug 11 2011, 02:37 PM
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Senior Member
8,025 posts Joined: Feb 2005 From: Planet Boleland |
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Aug 11 2011, 09:23 PM
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Senior Member
5,289 posts Joined: Sep 2010 |
QUOTE(p2paddict @ Aug 11 2011, 01:23 PM) Hi. Top up won't give you another 100 mins, just get another sim card and subscribe to another plan. I really hope that U mobile intro a plan with 300 mins free talk time and more sms freebies for a good price. If u exceed free 100mins talking in less than 1 month, u need to top up, right? So what is the talktime rate per min for the excess? |
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Aug 12 2011, 01:37 AM
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Senior Member
779 posts Joined: Oct 2004 From: OUG |
If they will allow to trade the 100 minutes to 200-300 sms would would be awesome. I dont make much calls, the reason why i cant MNP to um.
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Aug 12 2011, 01:55 AM
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Senior Member
5,289 posts Joined: Sep 2010 |
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Aug 12 2011, 02:00 AM
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Senior Member
779 posts Joined: Oct 2004 From: OUG |
I am on HYC right now and most of my friends are on Maxis so sms is dirt cheap. But Maxis 500mb package is more than double of UM. Really in a conundrum.
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Aug 12 2011, 03:05 PM
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Junior Member
279 posts Joined: Nov 2009 |
Hey guys, have a few questions here.
In general : 1) Calls between umobile are free? As long as i top up rm30/month, i get to call umobiles number for free right for 30 days right? Posted at umobile website : » Click to show Spoiler - click again to hide... « 2) What is the sms charges within umobile? Is it free within umobile? 3) If i subscribe to the unlimited mobile internet (rm28/month) I get : •Unlimited Mobile Internet •100 minutes nationwide calls •30 SMS •Hassle-free auto-renewal •Prepaid convenience with no contract and commitment In conclusion the plan would be : 1) RM30 reload a month, left with rm2 after payment for unlimited internet 2) Free calls to umobile (unlimited) 3) Free 100minutes call to other network 4) Free 30 sms 5) 500mb of internet, throttle after cap This post has been edited by woonyoung91: Aug 12 2011, 03:08 PM |
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Aug 12 2011, 08:03 PM
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Junior Member
498 posts Joined: Mar 2005 |
very disappointed with umobile prepaid plan.
1. deduct my credit for no reason 2. 1st time call to customer service admitted that is their technical issue. the lady say they will refund before my expiry date. So i'm being nice and i trusted her and waited almost 1 month. 3. now almost until my expiry date they never refund back my credit 4. 2nd time call to customer service and they accuse me that i renewed for the unlimited internet twice. hence it was deducted. argue for almost 10 minutes. then only the customer service admitted that they having technical difficulties during that period. 5. 3rd time they provide me a case ID and it seems i have to wait forever to get my missing credit. what the.. 6. i never exceeded 500mb nor seldom using any of the free call / sms. what for i renew the unlimited internet twice Umobile..i am so frustrated...!!! |
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Aug 12 2011, 08:42 PM
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Senior Member
1,050 posts Joined: Dec 2007 |
QUOTE(half_lif3 @ Aug 12 2011, 08:03 PM) very disappointed with umobile prepaid plan. Times For Change...1. deduct my credit for no reason 2. 1st time call to customer service admitted that is their technical issue. the lady say they will refund before my expiry date. So i'm being nice and i trusted her and waited almost 1 month. 3. now almost until my expiry date they never refund back my credit 4. 2nd time call to customer service and they accuse me that i renewed for the unlimited internet twice. hence it was deducted. argue for almost 10 minutes. then only the customer service admitted that they having technical difficulties during that period. 5. 3rd time they provide me a case ID and it seems i have to wait forever to get my missing credit. what the.. 6. i never exceeded 500mb nor seldom using any of the free call / sms. what for i renew the unlimited internet twice Umobile..i am so frustrated...!!! |
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Aug 12 2011, 09:15 PM
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Senior Member
935 posts Joined: Jan 2009 From: Penang Island (Official Penang Kia) |
QUOTE(half_lif3 @ Aug 12 2011, 08:03 PM) very disappointed with umobile prepaid plan. Wow, Serious ? I didn't happened this cases, fine for me though.1. deduct my credit for no reason 2. 1st time call to customer service admitted that is their technical issue. the lady say they will refund before my expiry date. So i'm being nice and i trusted her and waited almost 1 month. 3. now almost until my expiry date they never refund back my credit 4. 2nd time call to customer service and they accuse me that i renewed for the unlimited internet twice. hence it was deducted. argue for almost 10 minutes. then only the customer service admitted that they having technical difficulties during that period. 5. 3rd time they provide me a case ID and it seems i have to wait forever to get my missing credit. what the.. 6. i never exceeded 500mb nor seldom using any of the free call / sms. what for i renew the unlimited internet twice Umobile..i am so frustrated...!!! |
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Aug 12 2011, 10:26 PM
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Senior Member
5,289 posts Joined: Sep 2010 |
QUOTE(woonyoung91 @ Aug 12 2011, 03:05 PM) Hey guys, have a few questions here. 1. I have not tried that out yet.In general : 1) Calls between umobile are free? As long as i top up rm30/month, i get to call umobiles number for free right for 30 days right? Posted at umobile website : » Click to show Spoiler - click again to hide... « 2) What is the sms charges within umobile? Is it free within umobile? 3) If i subscribe to the unlimited mobile internet (rm28/month) I get : •Unlimited Mobile Internet •100 minutes nationwide calls •30 SMS •Hassle-free auto-renewal •Prepaid convenience with no contract and commitment In conclusion the plan would be : 1) RM30 reload a month, left with rm2 after payment for unlimited internet 2) Free calls to umobile (unlimited) 3) Free 100minutes call to other network 4) Free 30 sms 5) 500mb of internet, throttle after cap 2. Have not heard of it. 3. You get RM4.50 bonus after top up RM30. After 500MB, internet speed is being throttled to 64kbps. (Enough for whats apps i guess.) QUOTE(half_lif3 @ Aug 12 2011, 08:03 PM) very disappointed with umobile prepaid plan. No matter which SC promises what. Always need to follow up one.1. deduct my credit for no reason 2. 1st time call to customer service admitted that is their technical issue. the lady say they will refund before my expiry date. So i'm being nice and i trusted her and waited almost 1 month. 3. now almost until my expiry date they never refund back my credit 4. 2nd time call to customer service and they accuse me that i renewed for the unlimited internet twice. hence it was deducted. argue for almost 10 minutes. then only the customer service admitted that they having technical difficulties during that period. 5. 3rd time they provide me a case ID and it seems i have to wait forever to get my missing credit. what the.. 6. i never exceeded 500mb nor seldom using any of the free call / sms. what for i renew the unlimited internet twice Umobile..i am so frustrated...!!! |
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Aug 12 2011, 11:35 PM
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Junior Member
498 posts Joined: Mar 2005 |
if there's no refund..no way I'll be stick with umobile..
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Aug 12 2011, 11:41 PM
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Senior Member
4,928 posts Joined: Feb 2008 From: /K/opitiam Pak Hang Status: Permaban |
QUOTE(half_lif3 @ Aug 12 2011, 08:03 PM) very disappointed with umobile prepaid plan. wah...bad experiece for you bro...1. deduct my credit for no reason 2. 1st time call to customer service admitted that is their technical issue. the lady say they will refund before my expiry date. So i'm being nice and i trusted her and waited almost 1 month. 3. now almost until my expiry date they never refund back my credit 4. 2nd time call to customer service and they accuse me that i renewed for the unlimited internet twice. hence it was deducted. argue for almost 10 minutes. then only the customer service admitted that they having technical difficulties during that period. 5. 3rd time they provide me a case ID and it seems i have to wait forever to get my missing credit. what the.. 6. i never exceeded 500mb nor seldom using any of the free call / sms. what for i renew the unlimited internet twice Umobile..i am so frustrated...!!! i once reloaded to my number..but the amount didnt go thru eventhough hte reload is success..took them 5 days to refund back to my account...n yes..need to always follow up with them...or else |
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Aug 13 2011, 09:35 AM
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Junior Member
95 posts Joined: Oct 2010 |
if my validity(active) period expired, how long the grace period before the line terminated?
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Aug 13 2011, 10:17 AM
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Senior Member
5,074 posts Joined: Oct 2010 |
QUOTE(v3t0 @ Aug 13 2011, 09:35 AM) 0 days, there is no grace periodhttp://www.u.com.my/policies-terms-and-conditions/prepaid 4.8 Your Account will be maintained until the relevant expiry date. The validity period of the credit in your Account varies depending on the value of the credit you buy via the Top-Up Voucher. You must add new credit to your Account before the expiry date otherwise your Account will be terminated and your credit forfeited. If this happens, your mobile telephone number will be withdrawn immediately without any prior notice from us. We are not liable to you for any damages, cost, loss or expenses suffered as a result of the termination of your Account or the Services. |
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Aug 13 2011, 09:03 PM
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Senior Member
935 posts Joined: Jun 2008 |
QUOTE(half_lif3 @ Aug 12 2011, 08:03 PM) very disappointed with umobile prepaid plan. I will suggest you to file a complaint to SKMM. This makes the telco works more efficiently!1. deduct my credit for no reason 2. 1st time call to customer service admitted that is their technical issue. the lady say they will refund before my expiry date. So i'm being nice and i trusted her and waited almost 1 month. 3. now almost until my expiry date they never refund back my credit 4. 2nd time call to customer service and they accuse me that i renewed for the unlimited internet twice. hence it was deducted. argue for almost 10 minutes. then only the customer service admitted that they having technical difficulties during that period. 5. 3rd time they provide me a case ID and it seems i have to wait forever to get my missing credit. what the.. 6. i never exceeded 500mb nor seldom using any of the free call / sms. what for i renew the unlimited internet twice Umobile..i am so frustrated...!!! http://www.skmm.gov.my/ |
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