As someone mentioned earlier, check the rebates at the end of the bill.

If there is really error, just call 123 maxis - they will rebate you don't worry.

for fb + push mail.. i think it not gonna reach 100mb.. mine always between 70-80mb permonth...but becareful if u r youtubing

Something really weird just happened to my activ10 list. I had someone who now ported to Celcom in the list and I didn't remove that number from the list. Today, I checked my activ10 list and the number is not there anymore and it was replaced with a stranger's number. I called that number and the person who answered is definitely not someone I know. Even he was puzzled how his number was listed there, me even more so.

Anyone experienced this before?

i love Maxis! so stable! used it for so many years now and never let me down!

Thumbs up for Maxis maintaining its stability and speed of the network. One of my guess is, because of the extra charging after quota, which makes many ppl to turn off the data connection thus having less network congestion.

yeah agree...

Indeed its quite stable..

Hey all,

I called Hotlink Customer Service regarding credit deduction for GPRS usage while I'm subscribed to data plan. The customer service asked me to Jailbreak my iPhone4 to turn off the GPRS. Is that even allow?
As I recall, warranty void for Jailbroken iPhone with Maxis.

---

Added on August 29, 2011, 4:46 pmMe! They charged me for GPRS usage while I'm in Free 500MB data plan and I have not exceed my data limit yet.
I lodged a complain but they unable to solve my problem. How is your credit deduction problem?

This post has been edited by xMeltz: Aug 29 2011, 04:46 PM

Did you check with Hotlink E-statement online?

For my case, there is charges of GPRS usage, but it will be automatically rebated, this is what I understand from viewing the Hotlink E-statement, and I have called customer service before and they say the deductions are rebated.

now waiting on maxis escalator... this is about the 90 days top up validitys


Message Received: Aug 27 2011, 05:10 AM
From: "Customer Service" <CUSTOMERCARE@maxis.com.my>
Subject: Reminder - 012 6 xxx xxx - Question about New Hotlink Plan TopUp Validity Period

Dear Sir

Please accept our sincere apologies on our delayed response.

We have escalated the matter to the relevant team for further assistance and we will revert accordingly. For your record the case reference is number is C9959xxx.

Should you need further assistance, please contact us at 1300 820 120.

Thank you.

Yours sincerely

xxx

Customer Relation Unit

Customer Operations

Hey why not just tweet them via MaxisListens ? Their response will be way faster than emailing them for sure.

thinking of getting hotlink plan. Just wonder how is the speed of the 3g? I'll probably subscribe to the monthly plan. =) just from reading the post above, is there a prob with the plan regarding gprs and 3g?

thanks for da tip. never tried that. i'm patient guy. got till 08 sep when my 30 days validity ends.

Maxis has the best 3G network (so far so good) compared to other telcos in terms of speed and stability. (feedback I heard from Maxis 3G thread)

Problem regarding GPRS and 3G? You mean they overcharge us? Ya that happens sometimes, they might have some system glitches, me too experience such thing before but its rare and you can report to Maxis to claim the credit lost.


You are patient and also very free LOL.

I was surprise this Raya Maxis didn't switch OFF delivery report. Wah! so strong already ar this maxis sms platform!

it may mean sms usage is declining now as people started using other internet-based messaging services

Yes I complain based on my E-Statement record. In half a day, GPRS deducted a total of RM40+ with RM2 each row in e-statement. There is still some deduction but not happen frequently.
They did say automatically rebated but on that particular day, my credit hasn't increase at all. It wasn't reflected in E-statement either. Therefore i asked for evidence, they couldn't provide me with evidence even I asked if I offered to pay a visit any Maxis Center for clarification.

P/S: They used up 3 month to get back to me on this matter which I'm very unsatisfied.

Everyone using wahtsapp now. Sending out sms for free.
No longer required sms.

what strong? i received 10 sms simultaneously..and than another 5

Yeah, mobile internet is the future.

No prob for me. Maybe there's not many people sending me SMS.