Because twitter everyone can see it. On phone or email only you and the person that opens the email see it

how to check my postpaid plan?

Hi all, is this the right place for me to complaint in Twitter -> MaxisListens

This post has been edited by Shinichi: Sep 6 2011, 12:28 AM

I was wrong. Bad news, the "new" Hotlink plan does not get 90 days validity (I beleive we will just get the old 1 day per RM1 top up). Here the reply from Maxis:




Dear Sir

Thank you for your patience. Based on our records hotlink mobile number 012 xxx yyyy is registered under New Hotlink Plan 2.0, hence you will not be enjoying the have 90 days lifecycle period. You will enjoy 30 days of active period from the day of activation date and 50 days of deactivate period (of which you need to top up to activate the hotlink number). Kindly top up a minimum amount of RM2.00 to RM4.00 to enjoy a validity period of 2 days.

Hope the above clarifies. Should you need further assistance, please contact us at 1300 820 120. Thank you.

Yours sincerely

xxx
Customer Relation Unit
Customer Operations

This post has been edited by dgboy: Sep 6 2011, 01:58 PM

any 1 knw how to activate call divert/forwarding, currently i using hotlink wan divert call to my u mobile

Hotlink do not provide call divert or forward

i think only DiGi and Umobile have that

Yeah, tweet to MaxisListens .


Call divert/forwarding only available for Maxis postpaid users.

zz damn bloody lousy.been using hotlink for 8 years d.
guess i will switch to other operator d

So,what is the advantage of HotlinkPlan 2.0 compare to HotlinkPlan 1.0 ? Bloody maxis,damn confusing , . For me 1.0 version is better, Rm5 top up get 90days VP .

Actually its not stated clearly on their website. Creating confusions among users.

exactly, if you go to this page

http://www.hotlink.com.my/web/portal/hotli..._en/Plans_SA_en

and click on New Hotlink Plan [=2.0], it says nothing about validity except that initial period is 30 days

so anyone would fairly assume that what is stated under FAQ (which is a separate tab from Existing Plans) > General Enquiries > Staying Active applies

clearly, from Maxis answer i got today, it does not

i'm a careful user who study website in deep first before committing to this plan change

i used Basic Plan with Hotlink 365 before this, now I cannot use back Hotlink 365.. aarrgghh

my plan now is to use up my credit and count 50 days, let them terminate my line

Maxis is the loser in the end

This post has been edited by dgboy: Sep 6 2011, 08:16 PM

Agreed, I should have acted faster and taken 1.0, but I was still under Hotlink 365 so I waited

As I understand it (but I 've been wrong before haha):

Hotlink 1.0 = 90 days for RM5 min or Hot Ticket topup, but no grace period (line will terminated at end of 90 days if you did not topup again before then)

Hotlink 2.0 = back to normal validty period like 30 days for RM30, and 50 days grace period

I think all else is the same

Anyone know more, please share



This post has been edited by dgboy: Sep 6 2011, 08:48 PM

Juz want to ask... i'm a sub-line user from my dad... do i have to cancel my current line to sign phone plan?

Why don't you do an experiment, buy 1 Rm5 hotlink coupon and wait for 3 days see whether your new Validity Period change to 90 days or not. I think i remember somewhere i read FAQ in hotlink website that this version 2.0 still get 90 days with Rm5 and above top up.

You try 1st then let us know .

any good blackberry 9900 plan out?

Thanks for your suggestion. In fact, I already topped up RM10 a few days after switching, and no extra validity was added, even after waiting nearly one month.

Besides, Maxis have told me in their email the 90 days is not available, but I may still email back to Maxis to be clear what they are talking about with "90 days lifecycle".

On the day of your conversion, how many days the validity becomes? 1 month or straight away 3 months?


I guess version 2.0 is called MAX Plan is it? when you check your plan type what does it wrriten on your phone?

This post has been edited by eddievh: Sep 7 2011, 09:22 PM

Upon conversion, got 30 days straightaway (expiring tomorrow), and that date never changed.

So, when I top up RM10 the first week of the 30 days, the expiry stayed same too.

On my hp, it shows New Hotlink Plan.

I sent another email to Maxis. Will let you know I get their reply. I reduced my credit to zero last night, so I don't expect priority service from Maxis.

Oh, mine version 1.0 written HOTLINK PLAN without the word NEW .

So,i think it is confirm no more Rm5 for 90 days already la,

yeah la, I think Maxis decided 90 days for RM5 was too generous haha

but do remember you must top up before the 90 days over