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MIVECburuk
post May 3 2012, 10:21 AM


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I owez get my stuff from musclemania and musclesup. very trustable and never had any problem with them. i dun mind paying a bit more if their service is good
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wordplay
post May 3 2012, 10:25 AM


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Just now only i got my stuff from supplement Malaysia . smile.gif

This post has been edited by wordplay: May 3 2012, 10:37 AM
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yeeck
post May 3 2012, 11:33 AM


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QUOTE(wordplay @ May 3 2012, 09:43 AM)
Not sure about it blink.gif . hv u tried called them ?
Akimo, hw about you? they reply u?
i will update once i get my stuff . smile.gif
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Still no call from supplementmalaysia. Luckily I'm not in a rush and chose COD. Will update further later if there are any developments (or none).
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Akimo
post May 3 2012, 12:23 PM


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QUOTE(mikehuan @ May 3 2012, 10:04 AM)
Don't understand why u guys prefer to buy supps repeatedly from dealers who has a bad track record in terms of service.

Ain't calling out any specific ones, but from this thread I know I will definitely not try a few already. Been getting mine from musclemania. Their shop is like 5 mins from my house lol.

I either drop by and buy, or buy online then collect at their shop. Never had to wait more than a feew hours

Yes, service is important for me. I rather spend a lil bit more and spare the worrying part. Ain't worth it
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nobody willing to deal with who has a bad record, as i believe, people who had just buy from supplement malaysia are 1st timer

the price are cheaper, free delivery with purchase rm200 above and free 1 shaker , and also..i had read the previous comment here from some forumer mention that they are manage to deal with supplement malaysia smoothly, so is normal other people will falling on it
but ghost know.....haizzz~

might be take this as lesson...

yes...i definitely agree with u, musclemania club is always my 1st option when getting the supplement.

my previous half year supplement are getting from musclemania club, NO DOUBT...they are super efficiency in their services..



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chastise
post May 3 2012, 12:31 PM


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QUOTE(yeeck @ May 3 2012, 11:33 AM)
Still no call from supplementmalaysia. Luckily I'm not in a rush and chose COD. Will update further later if there are any developments (or none).
*
From my experience, you need to reply to their order to confirm COD then they will process. The whole process took about 5 days. I order on Monday, confirmed on that day itself via email. I got my stuffs on Friday.

BTW, let me clarify my experience was based on COD SERVICE. Communication was off but it was ok IMO. So for those in their COD areas, can try. For normal paid delivery, I don't think I'll recommend.

This post has been edited by chastise: May 3 2012, 12:34 PM
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yeeck
post May 3 2012, 12:34 PM


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QUOTE(chastise @ May 3 2012, 12:31 PM)
From my experience, you need to reply to their order to confirm COD then they will process. The whole process took about 5 days. I order on Monday, confirmed on that day itself via email. I got my stuffs on Friday.
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But they haven't even sent me any email yet to confirm the COD. So, what is there to reply to? You mean I have to write a separate email to confirm the order I placed online?
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chastise
post May 3 2012, 02:04 PM


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QUOTE(yeeck @ May 3 2012, 12:34 PM)
But they haven't even sent me any email yet to confirm the COD. So, what is there to reply to? You mean I have to write a separate email to confirm the order I placed online?
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usually after i sent in my order online, they will automatically send another email to you to confirm your order. Did you receive that?
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potemkin
post May 3 2012, 02:54 PM


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Got my order from Musclemania. So fast !! Good Service.

Placed an order yesterday and got it today. Definitely supporting them in the future.

And boo to Eji & Supplement Malaysia , no response at all sad.gif
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alien9
post May 3 2012, 03:09 PM


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Sorry to hear that there are some forumers having a lot of problem with supplementmalaysia. That's a very bad service if you didn't get any notification after you've made the payment. Hope you guys get your supplements
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yeeck
post May 3 2012, 05:58 PM


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QUOTE(chastise @ May 3 2012, 02:04 PM)
usually after i sent in my order online, they will automatically send another email to you to confirm your order. Did you receive that?
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Nope, zilch.
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woonrokjou
post May 3 2012, 09:36 PM


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QUOTE(MIVECburuk @ May 3 2012, 10:21 AM)
I owez get my stuff from musclemania and musclesup. very trustable and never had any problem with them. i dun mind paying a bit more if their service is good
*
how long it take to get ur package from musclemania?


Added on May 3, 2012, 9:38 pm
QUOTE(potemkin @ May 3 2012, 02:54 PM)
Got my order from Musclemania. So fast !! Good Service.

Placed an order yesterday and got it today. Definitely supporting them in the future.

And boo to Eji & Supplement Malaysia , no response at all sad.gif
*
thanks for your feedback, i think i will buy from muscle mania too


Added on May 3, 2012, 9:40 pm
QUOTE(wordplay @ May 3 2012, 10:25 AM)
Just now only i got my stuff from supplement Malaysia .  smile.gif
*
how long it takes?


This post has been edited by woonrokjou: May 3 2012, 09:40 PM
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chastise
post May 3 2012, 11:14 PM


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QUOTE(yeeck @ May 3 2012, 05:58 PM)
Nope, zilch.
*
Gosh! Just noticed from their site myofusion mostly sold out. I think same case with eji. When I ordered they just restocked, I think that's why the response was ok.

Now I'm a little skeptical ordering from them again. But then again if COD at least nothing to lose other than waiting. The rest, i advise not to bank in anything to them until the rest of the forummers here receive their stuffs.
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wordplay
post May 3 2012, 11:53 PM


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Akimo and gnetey,
Below some information regarding supplement malaysia contact detail. Hope help you guys.
» Click to show Spoiler - click again to hide... «

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blackxhawk
post May 4 2012, 04:21 AM


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Really surprised to hear bad services from suppmsia. Personally deal with em twice (cod) with no prob n items arrived 2-3 days after confirmation email was sent/calls were made to cnfirm the cod thingy.
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LeanSupp
post May 4 2012, 07:50 AM


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QUOTE(wordplay @ May 3 2012, 11:53 PM)
Akimo and gnetey,
Below some information regarding supplement malaysia contact detail. Hope help you guys.
» Click to show Spoiler - click again to hide... «

*
yamato transport sounds like ta-q-bin? shocking.gif

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wordplay
post May 4 2012, 10:28 AM


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QUOTE(woonrokjou @ May 3 2012, 09:36 PM)
how long it takes?
*
Last Friday I ordered from them and yesterday received my order. It's almost 1 week. two forumer here haven't received any reply from them after made payment. Not recommended seller ><. Bad customer service .


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potemkin
post May 4 2012, 10:42 AM


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QUOTE(chastise @ May 3 2012, 10:14 PM)
Gosh! Just noticed from their site myofusion mostly sold out. I think same case with eji. When I ordered they just restocked, I think that's why the response was ok.

Now I'm a little skeptical ordering from them again. But then again if COD at least nothing to lose other than waiting. The rest, i advise not to bank in anything to them until the rest of the forummers here receive their stuffs.
*
It's the utter silence despite my constant emails that i find disconcerting with SupplementMalaysia. Order on the 28th and still no news. I think this is my first and last time with them.

It'll be MuscleMania from now on. It's cheaper than Ego or GNC but more expensive than Eji but at least (for now) i'm guaranteed a next day delivery.
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Akimo
post May 4 2012, 10:43 AM


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QUOTE(wordplay @ May 3 2012, 11:53 PM)
Akimo and gnetey,
Below some information regarding supplement malaysia contact detail. Hope help you guys.
» Click to show Spoiler - click again to hide... «

*
thx for sharing, finally i get an email reply from supplement malaysia after 10 days....

is the "references number" can use as payment statement or as a proof to crosscheck for payment status?

does any1 can confirm?
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MIVECburuk
post May 4 2012, 10:50 AM


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QUOTE(woonrokjou @ May 3 2012, 09:36 PM)
how long it take to get ur package from musclemania?
well...i'm in east malaysia so it'll take around 7-10 working days to arrive here coz they're using pos malaysia parcel service. in peninsular, should be around 2-3 days.
dun worry, musclemania and musclesup are very trustable, no hassle at all and i owez get my stuff on time. i highly recommend them. they have a thread here somewhere in the food market or u can just go straight to their website.
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chastise
post May 4 2012, 10:53 AM


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QUOTE(LeanSupp @ May 4 2012, 07:50 AM)
yamato transport sounds like ta-q-bin?  shocking.gif
*
It IS the same company. Google it up lah..


Added on May 4, 2012, 10:56 am
QUOTE(blackxhawk @ May 4 2012, 04:21 AM)
Really surprised to hear bad services from suppmsia. Personally deal with em twice (cod) with no prob n items arrived 2-3 days after confirmation email was sent/calls were made to cnfirm the cod thingy.
*
Same. If ever buy from SM, best way is COD.



This post has been edited by chastise: May 4 2012, 10:56 AM
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