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 Online Supplement Store

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wordplay
post Apr 27 2012, 07:41 PM

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Ordered myofusion probiotic from Supplement Malaysia today. Payment made rdy, no reply after payment ><
wordplay
post Apr 28 2012, 12:51 AM

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chastise,u know the SupplementMalaysia contact number ?
wordplay
post Apr 28 2012, 01:26 PM

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QUOTE(chastise @ Apr 28 2012, 02:02 AM)
Nope. Try looking at the site. What time was your order? Try to check their working hours. Don't think they will process if they are off.
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I searched ready, but can't find their contact number at their website. I ordered at 1.30 pm yesterday . Still no update on my payment status. I also send email regarding my order, until now no repy . Late service ><.
wordplay
post Apr 28 2012, 06:20 PM

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QUOTE(CatDog @ Apr 28 2012, 03:33 PM)
bought some stuff fomr bodybuilding asian and my experience was bad. basically sent me the wrong product.

1 of the products i ordered was dymtize whey 10lbs. i asked about stock availability and he said all in stock.
later he smsed me said whey has no stock and asked me if it is ok if he sends scifit WHEY which is called "econo whey" plus a free sample.
later he sends me this product called "muslce smoothie" which is NOT only whey and is loaded with fat and carbs instead of pure protein which i need.
he refused to do exchange or apologize or anything.
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3 weeks ago , I order dymatize creatine from bodybuildingasian and made payment after conform the stock availability. After few minutes he smsed me that no stock on dymatize creatine. Never apologize also><
Then I asked him to refund my money . He refund it . I end up bought the dymatize creatine at fitnutrition. I paid extra rm 20 compare to bodybuildingasian. But I statisfied with firnutrition service . After I made payment to firnutrition , within half an hour they Post out my order and I received my order on next day .
wordplay
post Apr 30 2012, 09:32 AM

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QUOTE(Akimo @ Apr 30 2012, 12:37 AM)
i done my payment since 6 day ago, but i got none even a reply from them, what going around there actually  mad.gif
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6 days ? Thats long time rdy!
I ordered from supplement Malaysia 4 days ago and bank in the money rdy. Until now no reply ! >< .
Anyone know supplement Malaysia contact number ?
Guys untill we get news from supplement Malaysia , hold your payment to them.

This post has been edited by wordplay: Apr 30 2012, 09:33 AM
wordplay
post Apr 30 2012, 11:37 AM

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QUOTE(yeeck @ Apr 30 2012, 11:29 AM)
Since they offer COD, better use that option.
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They don't cod for my place .
wordplay
post Apr 30 2012, 11:27 PM

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QUOTE(Akimo @ Apr 30 2012, 02:08 PM)
yeap...i bank in to them since last tuesday, but they do request the proof statement for the payment

and i was  blink.gif ...cos i using city bank online transfer, that was only the ref number .....

and so...i just email to them the with explanation and the references number to them as well...

and yet.....still no reply  vmad.gif
so what ur situation ? almost same like mine?
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They never request for proof statement for the payment for me.
I made payment via maybank2u. I have the payment details in my phone.
i also email them the payment details to them. no reply.
I suspect one of the reason they keep silent cause no stock currently.
What item u order from them ?
wordplay
post May 2 2012, 02:12 AM

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QUOTE(yeeck @ Apr 30 2012, 12:22 PM)
I've placed an order with COD option. Let's see.
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Ic, have they contact you after you placed order from them?
When did you placed your order ?

QUOTE(Akimo @ May 1 2012, 09:20 PM)
order myofusion probiotic and 1 fish oil.....

hope your prediction are true..... is really make me feel uncomfortable, i just did not demand or request for sensational of their delivery services, but...even is really out of stock, they should inform us, not make we all  wait like a bloody fool without knowing what actually is happen.....
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I'm also started to felt uneasy on their silent behavior . Your right, if out of stock stock or anything else just info to the customer . Supplementmalaysia is now creating bad reputation for themselves .




wordplay
post May 2 2012, 02:32 PM

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Supplement Malaysia finally called me and apologize for the inconvenience. They inform me that they will postage my item today.
wordplay
post May 2 2012, 04:52 PM

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QUOTE(Akimo @ May 2 2012, 03:02 PM)
i dint get any call from them, neither by email.....so u got their number as well?
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U try to email them again, here the phone of supplement malaysia :+6590271781.
wordplay
post May 3 2012, 09:43 AM

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QUOTE(yeeck @ May 2 2012, 11:47 PM)
Oooh, Singapore-based distributor, huh?
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Not sure about it blink.gif . hv u tried called them ?
Akimo, hw about you? they reply u?
i will update once i get my stuff . smile.gif

wordplay
post May 3 2012, 09:51 AM

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QUOTE(gnetey @ May 3 2012, 09:45 AM)
order and pay on supplementmalaysia, the customer service is so ......
never reply mail...
dint provide any phone for call
yesterday morning until now still pending......
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yeah their customer service is so late ><.
u try to email again to admin@supplementmalaysia.com . this is their phone number u try call them +6590271781.
they will ask u to send them a payment statement proof to them.
wordplay
post May 3 2012, 09:57 AM

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QUOTE(Akimo @ May 3 2012, 09:52 AM)
not a single reply, i will call  them once i really buay tahan, lucky i got my backup supplement from Musclemania club....

just forward an email to them....see will get any reply or not~
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In my supplementmalaysia account they hv updated my order that my payment complete and the order is shipped .
u just call them la bro. u waited longer than me, still want wait them to call u ah? u paid them full amount right ?
wordplay
post May 3 2012, 10:15 AM

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QUOTE(mikehuan @ May 3 2012, 10:04 AM)
Don't understand why u guys prefer to buy supps repeatedly from dealers who has a bad track record in terms of service.

Ain't calling out any specific ones, but from this thread I know I will definitely not try a few already. Been getting mine from musclemania. Their shop is like 5 mins from my house lol.

I either drop by and buy, or buy online then collect at their shop. Never had to wait more than a feew hours

Yes, service is important for me. I rather spend a lil bit more and spare the worrying part. Ain't worth it
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this is my first worst experience bought online and get bad service . lesson learned.
Lucky for you bro. musclemania nearby your house. smile.gif
Agreed with you. For every single customer service is important.

wordplay
post May 3 2012, 10:25 AM

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Just now only i got my stuff from supplement Malaysia . smile.gif

This post has been edited by wordplay: May 3 2012, 10:37 AM
wordplay
post May 3 2012, 11:53 PM

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Akimo and gnetey,
Below some information regarding supplement malaysia contact detail. Hope help you guys.
» Click to show Spoiler - click again to hide... «

wordplay
post May 4 2012, 10:28 AM

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QUOTE(woonrokjou @ May 3 2012, 09:36 PM)
how long it takes?
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Last Friday I ordered from them and yesterday received my order. It's almost 1 week. two forumer here haven't received any reply from them after made payment. Not recommended seller ><. Bad customer service .



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