Hello,,don't tell me you are referring to Apple's website to compare the price? It's up to the seller to decide how much is their profit margin depending on the quantity of supply ability. There are many websites offering competitive pricing too, some are too low and some are ridiculously high. If a seller sell it expensive, buyer pay more, VISE VERSA. Of course, every sellers knows best every Bolts and Nuts of the whole pricing before deciding to release their item. For some sellers are profit oriented while some others are customer service oriented. If you sell product A at RM10, doesn't mean other seller must sell it at RM10 too. (Now please don't tell me you family sell Apple products)

And regarding the eBay & Amazon affiliate program, program organized by Amazon and eBay where 3rd party merchants will benefit 3%-26% commission from advertising products sold by the sellers. Instead of selling it, we actually buy the products from overseas and repack the item for local market. For sure, you are all in the eye of retail-ends. (You probably buy product at high retail price and never heard of bulk purchase commission)

....... U must be new to this forum.

you are just taking this waay too seriously.. its not like all online buyers are from lyn forum

I saw this from Fraudwatcher.
"You(I-citymall) have already admitted you are not an authorized Apple dealer. That should concern anyone buying a supposed Apple product from you as that product might well not be authentic or be used."

There you have it the killer blow right there.

Sigh....I saw this post earlier and back then nobody was replying to this thread. I also saw the SSM register, but the funny thing is everything on the website is all image with links. I think I could have been cheated. I've actually made a purchase of iPad 64Gb+3G from this site in mid of march. It was priced rather cheap at RM1280 as it is a display set. I've made my payment via bank transfer and waiting eagerly for my iPad.

After waited for a few weeks, they informed me that the iPad has been sold out to another person, so what they could do was to replace my purchase with an iPad2 32Gb+3G. Because I was still hoping to get an iPad with 3G, I told them ok. Again, I waited for weeks, I've been communicating to them like on a weekly basis, but again and again my purchase was delayed. Until iPad 2 was launched in MY in May.

I've checked with them again and they told me the item is stucked at custom for clearance and all. After a few more waits, I told them I would like to cancel my purchase and ask for a refund, throughout their email communication with me, they did mentioned that they are sorry for the delay and would compensate me with a free iPad 2 cover and after a few more delays they told me that they will compensate me with some monetary as well if i would like to cancel and get a refund. I eventually asked for a refund as the delay is week after week. They told me that could be done and asked me for all the details including the earlier online bank transfer proof of payment which I also sent back to them for the refund. And now, even the refund, they told me they need 3~5 working days. Given them 5 maximum working days, I still do not see any refund in my account. I've again checked with them and told them I would consider reporting this as a scam to the authority if I still do not get my refund, and they replied to me telling me that please proceed if they have cause me any financial loss on my side and they take this full responsibility in the highest extend of law. I've tried contacting them again regarding my refund and today they told me that they will refund me latest by next Tuesday. I just hope that I could get my refund back and swear to be more careful when doing any online purchase. It could be me that is unlucky to deal with this or there could be someone out there who has got the same fate as me.

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Added on June 8, 2011, 5:21 pmoh ya, another thing is my friend actually went to Penang to Suntech city to check for me on this shop but apparently the address provided in the website is also incorrect, the shop did exist in suntech but the address in incorrect. And the office in Penang is only the secretarial office. The business is actually in KL (which I also dont quite understand what they mean by this) >.<

This post has been edited by lexus150: Jun 8 2011, 05:21 PM

Hey bro, thanks for your sharing!! Finally got one real life case of this scam site.
I would suggest u go ahead and make a police report regarding this.

Kiss the money good bye. Take action immediately as the conman are watching this site as well.

Oic oic, previously they threatened to sue me if I don't remove this thread. Luckily didn't succumb to them.
I wanted to keep this thread open as I've googled their company and found no real thrustworthy information. And this thread could be the only place that can warn potential victims.

Go make police report bro.

U think still got hope to wait for them to return my $ for the refund they promised? I thought just wait till the last deadline....if still dont get next week, then have to report lo.

Just read through this topic. I know how you feel waiting for your money to be refunded.

Good luck with it anyhow.

How long in total have you been waiting bro??

The purchase has been from mid March til now lo....another week would be 3 months anniversary...

The refund itself is going to be 2 weeks tomorrow. They asked me to wait for another 5 working days now

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Added on June 8, 2011, 11:33 pmn8210, what happened and how did you went with the law suite? What compensation did you get? Please share some info. Thanks

This post has been edited by lexus150: Jun 8 2011, 11:33 PM

just go ahead. report to relevant authorities.

and from what lexus150 said on his personal experience.. i believe i-city mall is big time scammer!!!


Trend Micro OfficeScan Event
URL Blocked

The URL that you are attempting to access is a potential security risk. Trend Micro OfficeScan has blocked this URL in keeping with network security policy.
URL: http://i-citymall.com/
Risk Level: High
Details: For more information about this URL or to report it to Trend Micro for reclassification,visit http://reclassify.wrs.trendmicro.com.

Today I've got an sms saying that someone told the person from i-city mall that I wrote a complaint here at LYN. But what I am doing is merely sharing my own experience. The person is even asking me why I felt cheated. It has been 1 week to 3 months waiting for my purchase. Of course, I also mentioned that the person from this company is responsive to my emails from time to time. Though sometimes a delay of a day or two. But for 3 months and even when asking for a refund, this has been delayed again and again. I've read in the other site that the person-in-charge in this company mentioned that all refund will be handled within 72 hours (I only found out about this yesterday night).

I've requested for my refund and they told me 3~5 working days. Fair enough time for them to check and clarify on the transfer and as well refund me back. But after waited for 5 full working days, no updates from them and I have to again asked them for a status. When I mentioned in my reply to get them to take this seriously and I might report this as a fraud, they told me sure to go ahead and they will take this in highest extend of law. I did not make this story up as this is my experience purchasing from this site.

When I called after 5 working days, the person told me she was busy and just came back from outside doing some other refund to other customers and my refund request got to her only after she was out handling the earlier batch. Then, next, the person email me telling me there is a limit of 5k transfer via online with bank. I do understood this fully. But then again, I was thinking, why need WORKING DYAS if you are telling me the transfer would be done online? and what happened when I was told she just got back from outside doing some other refund transfer??

I mean after all the communication and asking them to honour their words, again and again I am being delayed. For 3 good months and they can't prioritise the refund or even delivery of the product of an unsatisfied customer? They did mentioned when I asked for refund that they could send me the product if it is available from port klang within the refund period promised. They said they missed to send me my purchase in their first batch of stock arrived? How am I not feeling upset? A purchase for 2+ months could not be treated with higher priority? What about the same day (local) and next day delivery promised on the website?

Just my 2 cents

This post has been edited by lexus150: Jun 9 2011, 02:21 PM

lexus150, i saw your PM first before I read this post, so I didn't know what was it about.

OK, I'm sure some of you heard of small claims court. I believe someone's parents are lawyers so please advice if my sharing is not entirely right.

Go to small claims court, take a form, pay RM10, fill in and submit. Prepare all your details and claims. Highlight those that matters, in your case go according to time sequence. This is why school presentation is important, because you really need to organize everything according to your benefit and present to the court.

With small claims court, you would have to do everything yourself, unless you want to engage a lawyer. Prepare your case, present the subpoena yourself, even prepare the subpoena yourself, and all other documents all by yourself. But it is a great learning experience. I am just sadden by the fact that many lawyers have eyes only for money. No money means no talk. Not even a bit of advice. They feel so strong about these things, even very rich ones with high status. When they need IT advice, they come and hope to get things for free!! (Just my rumbling about lawyers)

Anyway, back to topic. Even if you win at small claims court, there is still enforcement part. If you can find the person, then he has to pay or otherwise you can get the law to go after him. If he is not to be found, then the situation becomes difficult.

Usually, conman would have prepared the "back down" or "escape" route. So you need to understand their entire plan, then only take your move and have all of them captured.

I had a malay who is a pro con artist. Everything he and his wife does are truly like Gloden Globe award winners. Now, they are not to be found, and I have no choice of doing anything. So don't "hit grass scare snake".

Hi Lexus150, I'm facing exactly the same issue as you.
I placed my item back in April, and May, they told me that prioritize the first batch shipment to others and not me. After that 2nd batch, keep saying got issue at custom, keep delaying and proposed me to take a refund. I accept the refund, but it drag like 2 weeks until today I still not even receive any refund. At first, they saying by Tuesday 7-June, after that drag until 10-June, and 10-June, when ask for status update, saying already done with e-transaction, when I ask for the transaction number, promised will send email to me, but until now, none! Luckily I kept all single email from the day I purchase and all the communication with the company, the transaction documents, even the SMS from the company in my backup. If Monday I still don't see the money in, I may want to lodge a police report on Monday next week. When is your dateline Lexus150? We may want to file the report together.

glad that someone share their experience here, nowadays a lot scammers outside to scam our money...

Hi wooncc, lexus150.

I'm sorry to hear about the problems you are facing. Really hope you guys will get your money refunded.
If the police or any other government department need further information I'll be glad to provide 'threatening' msg that they have sent me, saying that they will take legal action against me if I don't remove this thread from Lowyat forum.
I also know another forummer who received similar msgs.

Hi Gepochai, I just received the transaction screenshot attachment after the delay, delay & delay.
The screenshot looks to be true. Transaction made yesterday afternoon.
I will wait for today or next Monday morning to see if the refund amount is in my bank account.
If still something happened, Monday evening will lodge police report.

Lexus150, please check yours too.

Gepochai, many thanks for your help if needed.

Hope this will bring to an end! Thanks.

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Added on June 11, 2011, 8:58 amBy the way, how should I check the validity of the transaction with the reference number that they sent? Just want to make sure everything is clean, and no more hiccups from them.

I will still compiling & printing the history of email, bank transaction, SMS etc today, in case I don't see the amount reflected into my bank account my Monday or Latest by Tuesday. Then my print out will be helpful for my report.

This post has been edited by wooncc: Jun 11 2011, 08:58 AM