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 iPhone 4 home button issues discussion thread, anyone able to claim from DiGi?

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WimpyKid
post Sep 29 2011, 10:08 PM

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QUOTE(PBDHH @ Sep 29 2011, 09:54 PM)
It's : 5K*********
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Its refurbished set bro. smile.gif
WimpyKid
post Sep 30 2011, 09:18 AM

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QUOTE(shark7 @ Sep 29 2011, 10:42 PM)
hey,i just got my refurbished set last week

but there a problem with the phone speaker..
i can't hear what people was saying to me...hard to hear

but i nver open the screen protector that was actually with the phone.(i like that screen protector)
but i notice the screen protector also cover the call speaker,front and back camera

is it bcause of the screen protector or my speaker is faulty ?
dun want to open the screen protector as i love it although it is cheap ..i think


Added on September 29, 2011, 10:43 pmoh and btw my refurbished set serial num is 61****K***** ..considered refurbished also ?
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You can't hear and it will be very soft because the plastic is covering the speaker. You will also have blur pictures if you take pictures with the plastic covering the rear camera.
Remove it and get a proper screen protector for front and back. smile.gif
WimpyKid
post Oct 2 2011, 08:56 AM

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QUOTE(sfchoi @ Oct 2 2011, 12:24 AM)
When claim time, ask the staff delete all the data inside the phone. They will format the phone include IOS.
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Just a clean restore will do.
WimpyKid
post Oct 2 2011, 06:26 PM

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QUOTE(enriquelee @ Oct 2 2011, 05:09 PM)
From my phone I go to setting > general > reset > reset all setting.
Or I need to connect to itune and restore
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No. That wouldn't do it. You will have to connect to itunes and restore it. smile.gif
WimpyKid
post Oct 2 2011, 10:01 PM

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QUOTE(enriquelee @ Oct 2 2011, 09:55 PM)
Piss off with the updater now. Downlaoded half way, my iphone keep disconnect from the Itune, which need me redownload the whole thing again.
4th attemps now!  vmad.gif  mad.gif
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You can just download first and restore later. Available here smile.gif
WimpyKid
post Oct 2 2011, 11:44 PM

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QUOTE(fizika @ Oct 2 2011, 11:13 PM)
just got my replacement iphone 4 today at maxis klcc.actually diaorg x check pun whether u jailbreak ke tak. just check water damage and home button malfunction. my iphone is jailbreak masa claim warranty.
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You just got lucky i guess. smile.gif
WimpyKid
post Oct 3 2011, 08:44 AM

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QUOTE(MyKy44 @ Oct 3 2011, 12:02 AM)
oh kenot direct reset on phone one ar?
i'm quite fed up ady la, if they ask i got JB or not i'd just say 'How else u expect me to use my phone? i can't use the home button at all'
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Many has use the "Erase All Content and Settings" from reset option and got stuck on apple logo. Best choice would be to restore it before sending it for claim or even selling your iphone. smile.gif
WimpyKid
post Oct 3 2011, 05:28 PM

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QUOTE(lamded @ Oct 3 2011, 05:02 PM)
At last, today i manage to get my replacement iphone 4 from digi after 3 month ++ of waiting. My home button 100% rosak already.
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Wow!! After 3 months ...finally huh. smile.gif
WimpyKid
post Oct 6 2011, 01:30 PM

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QUOTE(MyKy44 @ Oct 6 2011, 09:41 AM)
lol today DiGi called me again to say got replacement unit.

must be kena komplen kaukau liao...
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I think now they already have the replacement stocks. 2 of my cust got their replacement sets this week.
Maybe because if iphone 4S out gua. smile.gif
WimpyKid
post Oct 8 2011, 12:02 PM

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QUOTE(avengers88 @ Oct 8 2011, 11:58 AM)
If my iPhone the home button not do responsive but still working, still can claim warranty? The warranty almost ending already though. So need to act fast.


Added on October 8, 2011, 11:59 amMaxis set btw.
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Go claim it while its still under warranty. smile.gif
WimpyKid
post Oct 8 2011, 01:22 PM

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QUOTE(avengers88 @ Oct 8 2011, 12:15 PM)
How long will it take cause i need to use my phone ..
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For maxis set try at maxis klcc. There are chances that you will get replacement set on the same day. smile.gif
WimpyKid
post Oct 9 2011, 11:30 PM

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QUOTE(avengers88 @ Oct 8 2011, 02:35 PM)
refurbished means not the same set u had right ? Some other people set that is already fixed ? Dun really understand the term.
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Correct. smile.gif
WimpyKid
post Oct 10 2011, 07:13 PM

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QUOTE(clsiluf @ Oct 10 2011, 12:15 PM)
change mine in lowyat plaza

rm100, the guy said my home button 'berkarat'
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Rusted?? How did it get rusted? hmm.gif
WimpyKid
post Oct 10 2011, 10:53 PM

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Sure more than 1 month la to get replacement from digi.
WimpyKid
post Oct 11 2011, 08:30 PM

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Maxis KLCC thumbup.gif
WimpyKid
post Oct 12 2011, 08:51 AM

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QUOTE(alvincks @ Oct 11 2011, 10:06 PM)
guys, the home button issue is it caused by OS issue or hardware? so is not worth to take Iphone4 now ?
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Its hardware problem. The membrane switch or call it home flex.


Added on October 12, 2011, 8:52 am
QUOTE(CLian @ Oct 11 2011, 11:22 PM)
Will go try claim. nod.gif

May I know if replacement is a new iPhone or not? Some of them here said it is a refurbished iPhone. But, I don't understand.

Tq
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Replacement sets are refurbished sets. You can also check the serial no to find out. smile.gif

This post has been edited by WimpyKid: Oct 12 2011, 08:52 AM
WimpyKid
post Oct 15 2011, 07:21 PM

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QUOTE(joshua5367 @ Oct 15 2011, 07:10 PM)
KLCC got digi ?
Any1 can recommend which digi store to try my luck =x
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Not for digi. Any digi also same, min 1 month. doh.gif
The one mention for fast replacement was maxis klcc and not digi.
WimpyKid
post Oct 17 2011, 08:13 AM

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QUOTE(yewfatt @ Oct 16 2011, 11:42 PM)
if my phone left 1 month warranty and how the home button issue very serious. still can make it for the warranty replacement?

mine is digi set
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Go claim it while its still within the warranty period. You will get replacement but waiting period for digi. rclxub.gif
WimpyKid
post Oct 17 2011, 10:46 AM

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QUOTE(saimatkong @ Oct 17 2011, 10:21 AM)
I asked Maxis Twitter Customer Support, they replied...

@saimatkong Hi, you may walk in to the maxis centre for RMA process which will take 14 working days. Tq. #maxislistens

How? I saw some of you said it's done within 1-3 hours? Any advise? Who to look for when I'm there? Only can be changed in KLCC?
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Normally they will tell you that but if you go to klcc maxis they will replace within 2-3hrs ifthey have ready stock. smile.gif
WimpyKid
post Oct 18 2011, 05:10 PM

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QUOTE(syamilshahimi @ Oct 18 2011, 05:02 PM)
Great news for Seremban folks. I just refund my iPhone 4 at Seremban DiGi center today. Took only about 10-15minutes (no need to wait 1 month or so). So, yeah, go make ur refund. One of the staff said that they have limited unit of refurb unit (less than 10)

btw, my 'new' iPhone serial number is 61XXXXXXXX. Is it a refurb unit as some people mention that refurb unit start with 5K?

Anyway, glad that I can refund. Warranty still got 2 weeks left. lol
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If not mistaken 61XXXXXX is also refurb set. smile.gif

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