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Unifi Official TM UniFi High Speed Broadbrand Thread V9, save RM200 from 16 February - 31 March !
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hackwire
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 Mar 30 2011, 12:49 AM
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QUOTE(charymsylyn @ Mar 29 2011, 11:56 PM) If you registered at agent, this is normal (need to wait until TM receives and processes it). If you registered at TMpoint, you'll get a printout of all details (usernames and passwords) immediately. If you registered at the Unifi site, you'll get an acknowledgement email after registering and the detailed email later.
Added on March 30, 2011, 12:01 amYou should have gotten a detailed email with all usernames and passwords when registering or printout from the installer. You need to create an account first before you can use the Unifi Customer Portal. Follow the instructions step by step. Confirm no letter or courtesy call by Unifi but i do receive this month Bill so prompt even though the diagnostic of my problem is not solve and i have yet to obtain any email account, hotspot account and myunifi online account. not to mention other extra services which i have yet to discover. I will definitely lodge a complaint and i hope you guys do the same as we should be brief by the installer on full details with a checklist given before passing the bills to us. This post has been edited by hackwire: Mar 30 2011, 12:51 AM |
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rattan
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Mar 30 2011, 12:58 AM
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Droid
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QUOTE(gotdamsg @ Mar 30 2011, 12:40 AM) I don't think so.. seems like double charging. Will check with them tomorrow. No double charging. RM 249 + RM 249 (1 month deposit).  |
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gotdamsg
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Mar 30 2011, 01:25 AM
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thanks for the info rattan. well, that's clarify everything however they stated on their website RM0 deposit, can you clarify this? |
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IwanAGP
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Mar 30 2011, 01:31 AM
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QUOTE(gotdamsg @ Mar 30 2011, 01:25 AM) thanks for the info rattan. well, that's clarify everything however they stated on their website RM0 deposit, can you clarify this? That's not deposit but paying in advance for the coming month. Eg: March's Bill is charging you the internet access for march. For you case, assume that you got ur unifi installed on 15 march, it will charge you prorated-ly from 15 to 31 march then charge you another month for april in you APRIL's bill. Get what I mean? You're paying for april in april's bill. Some sort of "prepaid??" because you pay before you use. Not you pay after you use. I tried my best to explain. lol First bill includes a stamp duty of RM10 and installation fee divided equally for 5 months if you're not entitled for free installation. |
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IwanAGP
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Mar 30 2011, 02:13 AM
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fisherman10
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Mar 30 2011, 02:21 AM
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QUOTE(ljf123 @ Mar 30 2011, 01:59 AM)  VIP5  where's your location? i so jelly  |
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gotdamsg
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Mar 30 2011, 03:14 AM
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when we play multiplayer games such as CounterStrike over Unifi, how much bandwidth will it consumes?
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fesick
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Mar 30 2011, 08:52 AM
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QUOTE(rattan @ Mar 30 2011, 12:58 AM) No double charging. RM 249 + RM 249 (1 month deposit). isnt that RM498? but its rm410 |
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ldragon
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Mar 30 2011, 08:56 AM
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RM249 (1 month advance payment) + Pro rated of RM249
This post has been edited by ldragon: Mar 30 2011, 08:58 AM
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ahcheap
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Mar 30 2011, 09:03 AM
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QUOTE(blinky_w @ Mar 29 2011, 11:44 PM) hmmm... it more then a week after my register still no email or call i receive.. can i call the hot line to check on my application? Yes u should. |
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yewfatt
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Mar 30 2011, 09:23 AM
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will the tm technican call b4 they come to ur house?
my installation date is 4/4 but i havent receive their call till now
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alkt
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Mar 30 2011, 09:28 AM
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^_^
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QUOTE(yewfatt @ Mar 30 2011, 09:23 AM) will the tm technican call b4 they come to ur house? my installation date is 4/4 but i havent receive their call till now same here so i guess u'll just have to wait. btw, were u from scope international b4?  |
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ckdenion
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Mar 30 2011, 11:25 AM
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m now a VIP5 user! great speed here...n is also enjoying more tv channels if compared to only tv1,2,3,7,8,9  |
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nairud
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Mar 30 2011, 11:37 AM
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One Leg Kick Ultra
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wow, night time speed is between 0.6-0.9mb.. day time ok.. memang wtf
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jAkUn
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Mar 30 2011, 11:49 AM
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QUOTE(yewfatt @ Mar 30 2011, 10:23 AM) will the tm technican call b4 they come to ur house? my installation date is 4/4 but i havent receive their call till now at least 3 days before installation they will contact u. just make sure pick up the phone. QUOTE(nairud @ Mar 30 2011, 12:37 PM) wow, night time speed is between 0.6-0.9mb.. day time ok.. memang wtf constant speed all the time! LOL! any captured slow speed? |
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calvin
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Mar 30 2011, 11:51 AM
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trying to figure out why pfsense 2.0 RC1 is disconnecting the unifi connection consistently at 8 minutes  anyone knows if TM has a rule in place for unifi that doesnt allow constant ping to a destination ?  |
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nairud
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Mar 30 2011, 12:13 PM
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One Leg Kick Ultra
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QUOTE(jAkUn @ Mar 30 2011, 11:49 AM) well this is the speed i get at night    |
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hackwire
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Mar 30 2011, 12:32 PM
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I like to give compliments to UNIFI Support for providing great supports and very quick to respond my email. Finally, i got my email user id and temporary passwords and also my streamyx hotzone id . UNIFI CEO please promote Mr kalisvaran or give him a big bonus this coming year end. QUOTE Dear Sir / Madam,
Thank you for e-mail to TM UniFi
Referring to your e-mail dated 29th March 2011 regarding your unifi issue, kindly noted that your MYunifi issue has been escalated to our respective department for further assistance. Please give us some time and we will revert to you with your MYUnifi username and password as soon as possible regarding this matter. Your understanding on this matter is highly appreciated.
Refer to Your streamyx hotspot and email username and password, please refer to the attachment.
For further assistance or feedback, kindly e-mail us at UniFi@tm.com.my . Alternatively, you can also contact TM UniFi at 1300-88-1222 for "General enquiry" or 1300-88-1221 for "Technical Assistance and Billing ".
We hope we have addressed your concern and look forward to serve you better.
Regards,
Kalisvaran Manimaran @ Kalish
Unifi Email Team
TM UniFi Centre
(Sales) : 1 300 88 1222 Mon-Fri (9am – 9pm) , Sat (10am-6pm)
(Customer Support) : 1 300 88 1221 (24x7)
E-Mail: UniFi@tm.com.my
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XPS
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Mar 30 2011, 01:01 PM
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QUOTE(calvin @ Mar 30 2011, 11:51 AM) trying to figure out why pfsense 2.0 RC1 is disconnecting the unifi connection consistently at 8 minutes anyone knows if TM has a rule in place for unifi that doesnt allow constant ping to a destination ? Don't seem to have this problem just pinging a particular site. Just tested with ping -c 1000 to a US site. --- e3191.c.akamaiedge.net ping statistics --- 1000 packets transmitted, 1000 packets received, 0.0% packet loss round-trip min/avg/max/stddev = 5.940/6.970/20.237/0.899 ms |
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