I make it a point to call the toll free number (1-800-88-9559) printed on the AMEX Gold CC instead of 1-300-88-6688 which is printed on the MBBKard 2 Amex - and I think I usually experience better service. Maybe you called the number with more "8" ?

Famous Amos got 20% extra cookies    I'm getting fat...

redeem all to cash before terminate

can we request to transfer through phone? or need to put in a form?

Ive got Amex gold cc and also Amex platinum cc

i think their system is messed up, suddenly i received "a feb cash back" of RM13.71 when i didnt even do any transactions in participating malls during month of feb...

and still no sight of my nov/dec/jan cash back worth more than rm300....

Bros,

I have used Amex Charge and Amex Credit Card to buy item worth Rm1k each on 1st January. But now I only receive Rm150 cash back on my charge card. A quick call to CS told me that cashback only eligible for Rm1k per Customer per Month. Is this true ?

how do u redeem machines voucher? i don't see it anywhere in the website.

Hi, currently I have AMEX gold cc from maybank, then recently I also got another AMEX from Maybank 2 card..

Shud I cancel AMEX gold cc or keep it?

i registered Maybankard 2 Amex Credit Card last friday during the AMEX rewards night in Hotel Shangri-La KL jln sultan ismail. I forgot to get the person contact number. As she promise will call me today to get my billing address. At the end she not call me yet.

Beside I did not aware either she did cross the photocopied of my IC. What should I do? I worrying they will use my IC to do others stuff. Would they dare to do so?.

finally my 15% cashback has been credited, after almost 40+ of exchanging mails since feb

I request to be granted extra 10k MR as compensation n they gave it

Amex gold charge card AF is easy to waived if the card is active in usage.
The one that difficult and almost impossible to waive AF are the Amex platinum charge card.

Serious? Should I call to ask now or wait til they charge me first?

I finally got my January cashback. Manually added into my Amex Gold CC. Time to transfer the balance and cancel the card.

I just got my Amex Plat (not the Maybank 2 card).
I have no other Maybank account, and I requested to have M2U.

Surprisingly, the officer tried and can't create for me. Anyone had that experience where they do not have any other Maybank facilities? Wanted to know whether it's the officer's inexperience or it's the default.

When he enter the card to the "pin machine" the machine came up with error "cannot create pin".

If that is the case, how do I check my transactions and if I wanted to request online statement, where to view? Can it be viewed via Amex website: https://www.americanexpress.com.my/amx/pers...?action=display ?

Haven't called CS yet, just wanted to see other people's experience before I call.

The officer tried click here click there, insert the card and all but it just wouldn't allow to enter the 1st time pin.
will call later tonight to Amex and see what they say. Will update if I have more infor

That I've done. But saw a note there as well stating: "To view your American Express Credit Card transactions, you may visit www.maybank2u.com.my"

Although I saw a "Recent Charge" button there, since I just got the card; I don't know whether or not this would shows transactions or not. Can advise?

The other thing I thought of is paying bills. Usually for other bank's card; I need to log in to their website and select bill to pay using my card or account. But if M2U is not there, that means I can't pay bill using my Amex right - unless I register for auto deduction lor... am I right?

haha, then at least got more comfort. At least can check on and off to make sure account didn't get fraud
Then for bill paying will still have to use my other cards. I don't like register for auto debit because very troublesome when change card or card number. Need to re-register. That's why I usually use online transaction paying monthly with either my card or bank account.