No no, I wasn't confused, Someone commented in my blog that she checked with MBB CS and was informed that online transactions not applicable for 5% cash back. Clcik here and go bottom and read comments by Serene.

can't even remember erry's comments hahaha

swipe both for comparison

You are absolutely correct for M2Amex on weekend if you have not reached the cap of RM50

but for the M2Amex vs M2Visa, so far all reporting for Amex only and we yet to see a actual comparison between the two done on the same place and time. Once we see that, we can then consider the 5X and 1X to work out which give more return. It may just end up the same because 5X =2.5% and 1X =0.5%.

This post has been edited by Gen-X: Mar 3 2011, 11:57 PM

Wise move since the amount is not small. Next time, if paying for more than 1 item, do try to split payment e.g. buying shirts, souvenir, chocolates, etc. Thanks.

I posted in my blog yesterday about my Wife's Application for Maybankard 2 Cards. She ended up with Maybankard 4 Cards! Click here to read abut it.

This post has been edited by Gen-X: Mar 4 2011, 09:12 AM

Wah so many complains ar? With MBB 2 AMEX attracting more customers, this year if AMEX offer the 15% cash back again, sure more will be disappointed. I too have yet to see any cash back for January.

why you apply for AMEX Gold CC instead of Maybankard 2 Card?

mind to elaborate further. Thank you in advance.

huh? you mentioned you got no card giving points for petrol at CC thread?
anyway, sure you can apply for MBB Dua since you got AMEX Gold CC as same requirements to qualify.,

if you want just access to KLIA lounge, there are cards that are "free" and no need to trouble yourself in appealing to get the RM800 waived.

Click here to read about card with free access to KLIA Plaza Premium Lounge.

This post has been edited by Gen-X: Mar 11 2011, 08:16 AM

To add to above, the processing dept or somebody got to key in the application into system. Call then after 5 to 7 working days.

winner: glad to know that you Janu cash back have been sorted out.

but as what wshoh mentioned, looks like you and me not getting our January cash back anytime soon.

I did call CS to today and asked about my January cash back and he said to wait for my statement end of the month.

7th February or 7 March? Anyway both also more than a week, call CS and tell them cards not at Pavilion.

mine on 2nd and my wife's on 13th. Already complaint twice and the complain is in the system. Hope I get the cash back before the next coming statement.

call 1800889559. Last time I asked CS if I could terminate my Amex Gold CC via phone, answer was yes.

Anyway I have yet to receive my 15% cash back for January 2011, told CS again yesterday night when I caleed on something else, the CS I spoke to yesterday so helpful and this morning called me back to inform me of my queries. I really like AMEX CS.

Yes ended in Feb but many of us yet to get the cash back. Anyway to update all, the CS told me Jan quota finish on 18th January and I have two transactions before then and she said she will let Marketing know to get the cash back sorted out.

last I spoke to CS, she said RM1M distributed. She will try to get management to give me MR points instead

that's for sure. Was hoping that the cash back be credited in January Statement to offset the GST due on my cards this month. Now got to go redeem again MR points.

As for redemption of MR points for cash, this time around AMEX really took more than 3 weeks for the cash back to be shown in my account even though it took them less then a week from the date of my request for them to deduct the points. I was imposed penalty of RM50 for late payment Of course this penalty will be waived but wasting my time following up.

This post has been edited by Gen-X: Mar 31 2011, 08:09 AM

Never leave home without it

Well maybe the shoppers at SOGO not into AMEX like most people here will say AMEX not wildely accepted. Go to Prada or Channel outlets and the sales girl wouldn't give a blink to what card you use.

This is fantastic, free drinks at Starbucks with Maybank Amex. Must go add this to my latest article at my blog.

Most of you would know that I usually say that AMEX CS is second to none, but since last month Maybank is really getting to my nerves. Mid last month redeem points for cash for my Gold Charge Card, and as of end of last month it was not credited and therefore I was imposed penalty RM50. Cash back for January have been fully distributed and late March a CS said will get management to award me point instead.

Up to early this week, my redemption for cash back, penalty waiver and additional points still not reflected in the system when I checked online. So called AMEX and the earlier CS that attended my matters was suppose to call me but failed. So today called up AMEX and gave the CS a piece of my mind (in a way not directed at her) and she promised to call me back by Monday next week.

Conclusion, AMEX level of customer service have definitely dropped and there should be a separate team to handle Charge Card members.

This post has been edited by Gen-X: Apr 7 2011, 04:53 PM

Seriously, forget about the charge card Turbo 3X, get Maybankard 2 Cards and get 5X TP plus 5% cash rebate (max RM600/year). Unless you want to access airport lounges worldwide with the Platinum Charge Card. Mine is Gold Charge Card, AMEX waiving annual fees like as far as I can remember.

I only keeping my gold charge card because of the Member Since 88.