Streamyx Streamyx Capping International Connections, Regardless of type of traffic or usage!
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 Nov 25 2010, 09:19 AM
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#41
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0 posts Joined: Nov 2010 
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QUOTE(tangzi @ Nov 25 2010, 09:12 AM) simple, u want to be fair, then add RM30 to subscribe 4mbps. that all. Depend the area..... not 100% user can upgrade from 1M to 4M .... |
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Nov 25 2010, 11:51 AM
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#42
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0 posts Joined: Nov 2010
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QUOTE(mugenz @ Nov 25 2010, 11:38 AM) Good, hope nothing goes wrong with your line.. this is real......mine was 1.5mb as well, then the line went off after repair. They set properly back to 1mb. *Report to where? The Star? The Star: Boss, got ppl write to us complaint you ahh.. Tmnut: Complaint ? u dare to post an article? you know i paid the whole year full page advertisement.. do you still wan more advertisement for 2011? 2012? 2013? The Star: Yes boss, we know.. Tmnut: tell that farker go die k? streamyx feed them the ads.... sure wont post by newspaper.... |
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Nov 25 2010, 11:18 PM
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#43
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0 posts Joined: Nov 2010
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Hi every1... sorry im late to day. because going back to HQ meeting.
Hoooooooooorayh !!!!!!!!!!!!!!!! the problem still remain ....  Call to TM again.... Critical Department Operator Mr. Zul answer my call.... after SOP asking.... so going this case to Superior level.... answer my call Mr. Zaff.... At the end.... the answer is "we will giving this case to Technician to solve the problem" Really what the fxck of the answer? since from the 1st day already know the problem will back to technician... till now... the answer still same.... i request email from TM told me the problem is come from TM not my problem... so when i get this email.... i can ask rebate from TM billing department... WTF !!! |
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Nov 25 2010, 11:50 PM
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#44
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0 posts Joined: Nov 2010
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QUOTE(queenc @ Nov 25 2010, 11:41 PM) how u claim? havent claim yet... until i get the proof....  |
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Nov 26 2010, 12:00 AM
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#45
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0 posts Joined: Nov 2010
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QUOTE(relaxjack @ Nov 25 2010, 11:52 PM) You are only entitled for a rebate once your technical report is closed. If they chose not to close it, then you won;t get any. Its a bullshit policy. just now i try contact to billing department via 100.... but .... no body pick up the phone after i wait around 10mins.....close the report? means the report open for 1 years... then i still pay RM110 for my package and get 0.2Mb speed ? but after 1 year the report is close, so the rebate is maybe RM0.10 only...... wha lao .... blood sucker.... |
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Nov 26 2010, 12:23 AM
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#46
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0 posts Joined: Nov 2010
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QUOTE(vh_20 @ Nov 26 2010, 12:12 AM) lol bro, same with me. today has been a bad day for me because of this cap.i noticed the time problem occurred for both of us is same, which area do u live. bro.... pray is useles.... lets pray this will be fix soon.  please make call complian to TM 100.... even the problem wont so fast solve (maybe wont solve).... but please make daily complian .... |
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Nov 26 2010, 01:18 AM
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#47
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0 posts Joined: Nov 2010
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1.30am already.... still cap me die die.....
 wtf wtf..... |
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Nov 26 2010, 01:48 AM
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#48
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0 posts Joined: Nov 2010
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1Mb....
the upload speed become slower... after i test my speed... i tot im sub 256kbps broadband... =="  |
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Nov 26 2010, 01:53 AM
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#49
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0 posts Joined: Nov 2010
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ok....
1.50am... restart modem... seen the speed going back to normal....  good night all.... |
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Nov 26 2010, 07:42 AM
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#50
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Newbie
0 posts Joined: Nov 2010
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 2am to 7.40am the speed in normal condition.... |
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Nov 26 2010, 08:54 AM
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#51
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0 posts Joined: Nov 2010
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QUOTE(relaxjack @ Nov 26 2010, 07:58 AM) Howabout HTTP download speed? I noticed my HTTP download is still capped even though speedtest indicates good connection speed. just arrived office...the Http (Fileserve use Jdownloader) can hit : 140kbps .... when i do speedtest is 1.2Mb (im using 1Mb Combo) Added on November 26, 2010, 8:57 am QUOTE(relaxjack @ Nov 26 2010, 06:01 AM) Thats the point i used to screw the billing dept nice and proper. She couldn't asnwer me and was obviously pissed. She kept on asking me to pay 50% of the bill to maintain the account. how screw them???nice and proper? sometime when i call to TM 100.... operator sound was very sweet....... dont know wan screw it or not ... >.< This post has been edited by jensonlbh: Nov 26 2010, 08:57 AM |
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Nov 26 2010, 10:40 AM
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#52
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Newbie
0 posts Joined: Nov 2010
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the Noob answer from SKMM....
So so so general reply by the mail :  damn... this kind of reply i also know how to write la..... the ball kick back to TMnut..... |
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Nov 26 2010, 11:11 AM
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#53
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0 posts Joined: Nov 2010
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QUOTE(mugenz @ Nov 26 2010, 10:50 AM) look like a standard template for me.. i have tons of all this standard template to answer my client's enquiries ROFL~ so the ball still kick back to TM....Lawyer? u wanna hire to fight MNC with a gomen connection company? this kind of case can fight for years.. u sure ur financially capable? in beginning.... i kick the ball to TMnut CS, then TMnut CS kick to TM Agent Technician, and Technician kick back to Tmnut CS, TM nut CS kick to TM Critial Department, Tm Critial department kick to TM Technician, SKMM also kick back the ball to TM.... at the end... the ball still back around TM..... |
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Nov 26 2010, 11:45 AM
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#54
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0 posts Joined: Nov 2010
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QUOTE(laguna1811 @ Nov 26 2010, 11:14 AM) lol i get the same email also 1 day so many complain... if not using auto-reply.... the operator need 1 by 1 read thur our mail will going crazy....and at the end of the email, * This is an autogenerated email. Please do not reply. haha u see the name of the sender? auto_reply ^$%!%$&%^$% i wonder if they have already read our complain or not anywhere.... update again: a Technician call me again.... he told me change the outside cable, plug and blar blar blar.... ask me go back now and check again.... but i working in singapore... how i going back check now?  and he told me he are not working at night time.. but i believe no matter how many thing he change..... the problem not from hardware.... the problem come from the management cap the international speed.... |
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Nov 26 2010, 11:51 AM
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#55
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0 posts Joined: Nov 2010
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QUOTE(nwk @ Nov 26 2010, 11:48 AM) Since they cap our speed, we should cap our payment to tmnut. my bill is auto debit by Credit Card.....slow speed = slow payment.. this is FAIR. every month auto debit RM116.00 for TM Nut.... so means i had to cancel auto debit to bill ? because i really wan asking for rebate.... |
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Nov 26 2010, 01:48 PM
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#56
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0 posts Joined: Nov 2010
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QUOTE(mugenz @ Nov 26 2010, 01:43 PM) do an angry mob gathering @ menara TM hahaha. just kidding... technical department = outsource technical issue to other company....Just received a call from TM, regarding the "slow" connection to international. As usual, "we having upgrades @ blah blah, it might be the cause of this", "lets just monitor the connection for today, if problem still persist please call us back and we will highlight this to the technical department" Just got bullshited by tm again~ hiah so the technician is useless.... so let see my speed today later i go back home at 4pm... if the speed keep remain... will call to : TM 100 Technician.... yesterday the TM fellow Mr Zeff.... told me wan send me email proof the connection slow is due to TM problem.... wait till now... no email receive by TM.... |
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Nov 26 2010, 03:39 PM
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#57
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0 posts Joined: Nov 2010
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QUOTE(ckh93 @ Nov 26 2010, 03:36 PM) This is my speed for local.  This is my speed for international.  Notice the difference ? Edit: ip range: 175.138.x.x welcome to CAP club  |
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Nov 26 2010, 03:43 PM
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#58
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0 posts Joined: Nov 2010
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QUOTE(fylon @ Nov 26 2010, 03:41 PM) just some updates, I bet the capping issue is for real. I rang to 100 last night and they send technician to my house today. Just like 15mins ago, when I tell him about my exact problem. The technician directly tell me there is an issue with stimyx line with international side. As tmnuts now capping the bandwidth at certain time frame in order to feed it them to some 4mb / unifi user. And nothing they can do. can any proof? then should we ask for rebate???they cap us 90%.... so should rebate 90% from the bill right? 110 Combo = 99MYR discount... so total we pay RM11 for 1Mb combo ..... |
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Nov 26 2010, 03:49 PM
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#59
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0 posts Joined: Nov 2010
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QUOTE(fylon @ Nov 26 2010, 03:46 PM) Well.. I'm not sure about the rebates. then after technician go to your house.... and no solve the problem... what u do again to this case? just wait for fine? or did you call back to 100 asking what's the problem since the technician cant solve your problem ? But at least I found the technician is quite honest and tell directly about whats happening without bla alot of sh*t. |
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Nov 26 2010, 03:54 PM
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#60
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0 posts Joined: Nov 2010
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QUOTE(relaxjack @ Nov 26 2010, 03:49 PM) These are unscrupulous business practice. Register more unifi subscribers on the expense of streamyx subscribers. but my area not coverage by unifi...  |
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