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Streamyx Streamyx Capping International Connections, Regardless of type of traffic or usage!

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jensonlbh
post Nov 23 2010, 11:12 PM

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dear all... late update....

streamyx 2nd level called me just now. Aziz called me.

Told me will upgrade to 2Mb package as free. Ask me to try the speed again with:

Shut down modem 15sec, start modem... speed test....

so below is the result... problem still remain.....

what i can do next ????

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jensonlbh
post Nov 24 2010, 06:55 AM

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Good Morning all.... this is the morning record as speed what i get.

IP address is 60.49.*.*

Finally no cap for my streamyx, and i sleep at 1am still cap.

1am : fileserve downloading speed is 40kbps. (3.22Gb downloading)
6.45am wake up. Fileserve completed download.

Dxmn streamyx!!!!!

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jensonlbh
post Nov 24 2010, 08:56 AM

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update...

JB TM Services center 2281228 was contact me again. But currently at singapore. So call back to center.

same procedure to them:
TM : Mr. Lim, apa masalah streamyx?
Me : The problem remain download speed slow as 0.42Mb
TM : OK, saya pergi check lagi.
Me : Suka Hati kamu la....

hang up the phone....


Added on November 24, 2010, 8:58 am
QUOTE(famous @ Nov 24 2010, 08:43 AM)
well i've make a file to SKMM also 0566/11/10

but since yours is 0380 just wonder how's the action taken by skmm so far? did they ctc you or email you on the status?
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believe no action taken sweat.gif

This post has been edited by jensonlbh: Nov 24 2010, 08:58 AM
jensonlbh
post Nov 24 2010, 09:53 AM

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QUOTE(figure8 @ Nov 24 2010, 09:01 AM)
haha..
i already made a complain... it so obvious they capped our speed. if the wan to con us, they should do it unnoticeable.. stupid.
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now i feel useless to make complain.....
because i found they had a common answer no matter from TM CS, TM Technical team, TM services or what ....

the Common answer is :

"i will check for you"
doh.gif
jensonlbh
post Nov 24 2010, 11:51 AM

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i had no update now. because at office now (Singapore).

will go back home at 4pm. and will check again for the speed.

information by my Server provider located at KL, Even using VPN, the download speed still remain slow.

WTF of the streamyx ....cap all the download speed....
jensonlbh
post Nov 24 2010, 01:37 PM

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QUOTE(ghoulhunter @ Nov 24 2010, 01:23 PM)
Goddamn, I'm on 4mbps, and my download speed is now 40KB/s. I tried multiple connection, this is the fastest. Then I start a second download, it splits into two. My download is now 20KB/s each. What the F wei.

This 4mbps isn't cheap and I got worse speed then when I used 1mbps. Usually by 1PM until 8PM my speed can reach 500KB/s, now it went to hell already.
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before this, i request upgrade from 1Mb to 4Mb ....

after found this issue, the upgrade process was postpone...

i using 1Mb Combo. download speed only 30kbps at noon, and 40kbps at evening, and after 9pm to 1am. the speed only 20kbps....

but strange, i browse all the website the speed is smooth, but when connect to my US server (Oracle), i can't do any data transfer. Fxxk!!!

but browse other website like google, yahoo, baidu, amazon, apple.... that was no problem found....

all member here, when u notice the download speed is slow, does it also effected your browse website???

for me, browse website is no problem. only download from fileserve and connect to Oracle (US Server) is slow.
jensonlbh
post Nov 24 2010, 01:39 PM

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QUOTE(laguna1811 @ Nov 24 2010, 01:32 PM)
looks like they expect us to wake up and download at midnight  shakehead.gif
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this is what i did yesterday night, download at 11pm... using 20kbps... then sleep at 1am....

morning 7am wake up... all download was done....

so temporary solve my download movie problem. but another problem is i cant watch Live Sport.... already miss last week match EPL.... i don't wan miss again coming match.... vmad.gif


Added on November 24, 2010, 1:41 pm
QUOTE(GameSky @ Nov 24 2010, 01:39 PM)
I want my monthly subscriptions reduced to < RM40 if these keep going..
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i had called to TM CS, they told me will give rebate for the slow connection complain. but actual rebate still dont know.

heard is 25% discount for the bill. Means if you are using 1Mb Combo = RM110 - 25% = RM27.5 discount... you still had to pay RM82.5.



This post has been edited by jensonlbh: Nov 24 2010, 01:41 PM
jensonlbh
post Nov 24 2010, 02:31 PM

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QUOTE(birain @ Nov 24 2010, 02:08 PM)
direct download from lotusracing website is so slow. vmad.gif  mad.gif

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call 100 > 2 > 1 > #

complain it.... even u know it wont solve your problem....


Added on November 24, 2010, 3:36 pmback to home now....

problem remain ....

user posted image

now TM CS asking me:

"you teach me what i can do for you" ....


what the f*** ask me teach her? if i able to teach her... i become boss already la !!! damn stupid TM CS!!!!!

This post has been edited by jensonlbh: Nov 24 2010, 03:36 PM
jensonlbh
post Nov 24 2010, 04:08 PM

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QUOTE(ghoulhunter @ Nov 24 2010, 03:42 PM)
My surfing speed has never been a problem for me, only occasionally (like the Taiwan earthquake a few years back) or that SMW cable problem. Even at this crawling download speed pages load in acceptable speeds.
But I didn't subscribe 4mbps just to Fing surf man, I want to download stuff, what's the use subscribing to HF if I'm going to get 40KB/s.
*
o ....

update again.....

call to TM 100 > 2 > 1 > #

talk to Operator > 2nd Level Operator > Critical Department

Solution : wait, we will inform technician to solve the problem....

giving me technician number

call technician.

Technician told me will change the modem for me and rewiring for free.

waiting technician ..... rclxub.gif


Added on November 24, 2010, 4:09 pm
QUOTE(mekboyz @ Nov 24 2010, 04:06 PM)
Omg now also my ave speed is ~20kbps

Here is what i noticed: Starting from 11am onwards my speed goes down to ave 50kbps. Then during the evening around 3-4pm my speed is ave 20kbps. I wonder if the speed will remain like this at night as well. Have to test later
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welcome to our club yawn.gif

This post has been edited by jensonlbh: Nov 24 2010, 04:09 PM
jensonlbh
post Nov 24 2010, 06:22 PM

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no technician come... call technician no answer....
all TM CS and Technical ppl talk in bullshxt ....

what going to do?

continue call to TM 100 ....

make report already 7 days... problem worst and worst....

This post has been edited by jensonlbh: Nov 24 2010, 06:23 PM
jensonlbh
post Nov 24 2010, 06:42 PM

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QUOTE(Hornet @ Nov 24 2010, 06:36 PM)
Maybe the bandwidth shaping is done at a very high level. Technicians may not even be aware of them. Technicians are based on your local area, while these bandwidth control doesn't happen at that level, they have to do it at the backbone or whatever where all of Malaysia's traffic pass through.

you file a complain about your line slow, customer support send a ticket to the technician and so its their job to fix your problem. They may not even know what Tmnet is doing at the country's backbone level.
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means call to 100 is useless ?
jensonlbh
post Nov 24 2010, 09:26 PM

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Hi all buddy here... had update you all...

just now TM critical department call me.... regarding the slow connection. ask me keep on the modem and they need do test... will call me back before 10.30pm.

but i found in same IP address... but the speedtest was different....

Speedtest.net only 0.3x only....
but ...
use speedtest.streamyx.com.my
i can get over 1.5Mb....

why ???

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Added on November 24, 2010, 9:28 pm
QUOTE(andy0212 @ Nov 24 2010, 09:25 PM)
so how much you guys think MCA JB total DL coz they also kena capped >__<
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they download CD chua porn movie rclxm9.gif laugh.gif icon_idea.gif thumbup.gif

This post has been edited by jensonlbh: Nov 24 2010, 09:28 PM
jensonlbh
post Nov 24 2010, 10:32 PM

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too many ppl using the speed test .... the streamyx test page was gone... lol

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jensonlbh
post Nov 24 2010, 10:39 PM

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QUOTE(tictac @ Nov 24 2010, 10:35 PM)
try this one still can access:
http://speedtest.tm.net.my/
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i try this.... i got 1.72Mb ....

but how come my Fileserve and Megaupload ... download speed only 19kbps .... hmm.gif
jensonlbh
post Nov 24 2010, 10:43 PM

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from 3pm download Harry Potter.....

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cant finish download.... use primier account like use normal account...

nth different for the speed....
jensonlbh
post Nov 24 2010, 10:46 PM

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QUOTE(zzzz52 @ Nov 24 2010, 10:41 PM)
What I really mean was that many 1mbps user was getting 1.5-1.7mbps during off-peak hours. It is just not fair. coz for 2mbps & 4 mbps user, they are not getting the full speed that they are subscribe to?

Thinking of complaining this to SKMM.
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did you sure in off peak hour 1Mb user can get 1.5 - 1.7mbps???

and what your means off peak hour ?

usually off peak hour from 7pm to 7am.... but ... shown now is 3am to 9am is streamyx off peak hour... other timing is peak hour...

if wan fair, please provide quality services....


Added on November 24, 2010, 10:48 pm
QUOTE(queenc @ Nov 24 2010, 10:45 PM)
holyshiat!!!!!
can we go public sad.gif

my download speed 1-5kb/sec
i watch http://www.youtube.com/watch?v=10oVXlTLARE...player_embedded clip take 6 min. to buffer all
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honestly... i watch youtube is smooth ... no lag at all... surf net also smooth... only fileserve and megaupload is slow......

just now the streamyx ppl call me again... .

ask me off modem... for 10 mins.... and restart PC ....

on back....


check back....speed....


now get more worst for the speed... vmad.gif

This post has been edited by jensonlbh: Nov 24 2010, 10:48 PM
jensonlbh
post Nov 24 2010, 10:49 PM

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QUOTE(lemon5969 @ Nov 24 2010, 10:41 PM)
err yasterday i download around 160kbps average from MU
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what time u download ? and your IP group ? brows.gif
jensonlbh
post Nov 24 2010, 10:50 PM

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QUOTE(queenc @ Nov 24 2010, 10:48 PM)
last time b4 capped prob..
i can get 1.5-1.7 mbps

now 0.5-0.3
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before cap... i can hit 220kbps for Fileserve or megaupload....

now back to 20kbps.... damn...

i think if using P2P download will more worst.... sweat.gif
jensonlbh
post Nov 24 2010, 10:52 PM

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now streamyx just giving me 10% capacity for what i subscript... so i can request pay 10% from the bill ????

just now ask the TM Critical department who calling at 8.30pm....

he ask me call to billing department request rebate... or discount...

so any1 going to request??? my bill is near... my bill date on 28/11/2010


Added on November 24, 2010, 10:53 pm
QUOTE(queenc @ Nov 24 2010, 10:51 PM)
ppl use basic package 348kbps
will b capped too?
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download speed will drop to 0.03kbps biggrin.gif

This post has been edited by jensonlbh: Nov 24 2010, 10:53 PM
jensonlbh
post Nov 25 2010, 08:12 AM

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QUOTE(zzzz52 @ Nov 25 2010, 08:08 AM)
All the above is what i'm talking about, user getting more than what they subscribe for, 1mbps getting 1.5mbps. I will complaint to TM & SKMM for them to investigate this matter. Becoz they should be getting what they subscribe for. Coz most of the 2-4 mbps ppl are not getting the full bandwidth they are subscribing to .
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if you like to make complain .... please make sure 1Mb user able to get full speed of 1Mb download (oversea server).

another is, for my case... i would like to upgrade my package to 2M or further.... just due to my location no allow...

so wtf that tm ppl cap this cap that and doing nothing all the time....

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