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 DiGi iPhone Discussion Thread | V4 , Strictly for discussions saja !!!

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underGr0und_8
post Jun 13 2011, 12:26 AM

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QUOTE(mrcool @ Jun 13 2011, 12:25 AM)
hi, i would like to ask all da sifus here,

is it possible to use idigi plan on normal phone (android phone)?
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yes
kuanming86
post Jun 13 2011, 01:16 AM

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hi guyz..

New Digi white iphone user reporting in.


8u8u
post Jun 13 2011, 01:26 AM

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where u buy
kuanming86
post Jun 13 2011, 01:58 AM

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i bought at Gurney Plaza, Penang.

concon11
post Jun 13 2011, 03:09 AM

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hello.. just want to know if anyone know how long to wait for iphone 4 rma?

My case:
-Signed up for a digi iphone 4 on 11/02/2011.
-23/03/2011 the phone stopped functioning and displayed a black screen
-24/03/2011 went to Berjaya Times Square. Technician agreed to replace my phone, they told me to wait yet they cant say until when.
-04/05/2011 went to the center, again they merely say 'please wait until we text you'. No confirmation, no letter, nothing.
-12/06/2011 called customer service, lady asked me to wait till they notify me. If next month still now news?? She ask me to call again..


Does anyone know how long is this 'wait'???
langstrasse
post Jun 13 2011, 06:51 AM

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QUOTE(concon11 @ Jun 12 2011, 09:09 PM)
hello.. just want to know if anyone know how long to wait for iphone 4 rma?

My case:
-Signed up for a digi iphone 4 on 11/02/2011.
-23/03/2011 the phone stopped functioning and displayed a black screen
-24/03/2011 went to Berjaya Times Square. Technician agreed to replace my phone, they told me to wait yet they cant say until when. 
-04/05/2011 went to the center, again they merely say 'please wait until we text you'. No confirmation, no letter, nothing.
-12/06/2011 called customer service, lady asked me to wait till they notify me. If next month still now news?? She ask me to call again..
Does anyone know how long is this 'wait'???
*
Wow so you have been waiting since 24/3/2011 ? shocking.gif
You might want to be more firm when dealing with their customer service, tell them you will be filing a complaint if you don't get a replacement soon, just pressure them until you get it.

And did you sign up for a subscription ? Do you still have to pay your phone bills even if you don't have a replacement phone yet ?
ahpoh
post Jun 13 2011, 09:58 AM

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QUOTE(jtcs87 @ Jun 12 2011, 07:22 PM)
Currently i'm a digi campus user. Can i migrate it into iDigi plan with my credit balance from my prepaid plan to this plan as well?
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QUOTE(yezhacolic @ Jun 12 2011, 07:24 PM)
Yeap, you could do so. But what about your balance prepaid? Better to ask Digi for that.
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for me last time i use to buy a lot credit to my prepaid, before i switch to my postpaid. first cheaper for the prepaid credit. so they will slowly deduct the money every month


Added on June 13, 2011, 9:59 am
QUOTE(concon11 @ Jun 13 2011, 03:09 AM)
hello.. just want to know if anyone know how long to wait for iphone 4 rma?

My case:
-Signed up for a digi iphone 4 on 11/02/2011.
-23/03/2011 the phone stopped functioning and displayed a black screen
-24/03/2011 went to Berjaya Times Square. Technician agreed to replace my phone, they told me to wait yet they cant say until when. 
-04/05/2011 went to the center, again they merely say 'please wait until we text you'. No confirmation, no letter, nothing.
-12/06/2011 called customer service, lady asked me to wait till they notify me. If next month still now news?? She ask me to call again..
Does anyone know how long is this 'wait'???
*
my suggest is go to solaris mont kiara outlet to claim warranty.

This post has been edited by ahpoh: Jun 13 2011, 09:59 AM
joeylny
post Jun 13 2011, 03:17 PM

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Got iphone 4 white digi from klcc today..
lotsa ready stock..
for those who is planning to buy there is happy hour deals..
1-2pm 5-6pm n i think last happy hour is 8-9pm..
free car iphone charger worth RM89
also Rm200 rebate (Rm20x 10 mths)

8u8u
post Jun 13 2011, 03:37 PM

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QUOTE(joeylny @ Jun 13 2011, 03:17 PM)
Got iphone 4 white digi from klcc today..
lotsa ready stock..
for those who is planning to buy there is happy hour deals..
1-2pm 5-6pm n i think last happy hour is 8-9pm..
free car iphone charger worth RM89
also Rm200 rebate (Rm20x 10 mths)
*
this one is the phone only???nt those plans?
henrywwy
post Jun 13 2011, 04:47 PM

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seriously??so buyin in klcc better? what is the different buying it at the roadshow? any privilege?

This post has been edited by henrywwy: Jun 13 2011, 05:27 PM
concon11
post Jun 13 2011, 07:00 PM

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QUOTE(langstrasse @ Jun 13 2011, 06:51 AM)
Wow so you have been waiting since 24/3/2011 ?  shocking.gif
You might want to be more firm when dealing with their customer service, tell them you will be filing a complaint if you don't get a replacement soon, just pressure them until you get it.

And did you sign up for a subscription ? Do you still have to pay your phone bills even if you don't have a replacement phone yet ?
*
Yea I signed up for the i138 package.. still paying my monthly bills.

Alright guess I'll try solaris mont kiara outlet


Added on June 13, 2011, 7:01 pm
QUOTE(langstrasse @ Jun 13 2011, 06:51 AM)
Wow so you have been waiting since 24/3/2011 ?  shocking.gif
You might want to be more firm when dealing with their customer service, tell them you will be filing a complaint if you don't get a replacement soon, just pressure them until you get it.

And did you sign up for a subscription ? Do you still have to pay your phone bills even if you don't have a replacement phone yet ?
*
Yea I signed up for the i138 package.. still paying my monthly bills.

Alright guess I'll try solaris mont kiara outlet

This post has been edited by concon11: Jun 13 2011, 07:01 PM
sai86
post Jun 13 2011, 07:11 PM

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Digi now has offer white iphone?
saw it on digi web...

This post has been edited by sai86: Jun 13 2011, 07:13 PM
henrywwy
post Jun 13 2011, 07:27 PM

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yeap they are offering it nw! anyone else went to klcc? any privilege buying at the roadshow?
sai86
post Jun 13 2011, 07:36 PM

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swt, waited so long, finally arrive n my dear told me she wan to wait for SGS II now doh.gif rclxub.gif
jtcs87
post Jun 14 2011, 02:35 AM

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Just the KLCC event selling the white color ip4 only? Other states those digi centre like in ipoh will have the white color ip4 as well?
KennyKB
post Jun 14 2011, 08:18 AM

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QUOTE(8u8u @ Jun 12 2011, 07:46 PM)
guys...is 32gb necessary??
*
Depends on how much music you have. This takes the most space. If you don't think it will exceed 100 albums 16GB will be fine. Iphone memory cannot be upgraded so you need to allocate for future.
piap piap
post Jun 14 2011, 08:41 AM

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hey guys im quite confused with digi billing system

in ocs it shows my total charges = 150
but i check through 128 the billed amount is 86..

how?
Bibinoob
post Jun 14 2011, 01:36 PM

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Sorry to tell you
Unbilled function for iDigi plans is not accurate. You can also check your bills with OCS, refer first page of this thread.
Use OCS and check you bills
rayz1031
post Jun 14 2011, 11:36 PM

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QUOTE(greenlp_87 @ Jun 12 2011, 06:44 PM)
its better for u to call digi helpline coz only they know about the stock availability for the next day..in terms of service both r same...in terms of stocks availability only digi helpline can answer this..just ask them which digi center or specialized store in pj area got stock for next day..  brows.gif  biggrin.gif
*
Thanks mate.

QUOTE(yezhacolic @ Jun 12 2011, 07:21 PM)
Yes Rm58/mth with auto billing.
Both corporations are independent. For example, stock availability of iPhone in Digi centres would not know and could not check by Digi specialized store. Vice versa.

My suggestion to you, better to stomp in a place that have both centres. Would suggest you Pyramid since you are in PJ.  smile.gif
*
Thanks mate.

Another note, if I wanted to get a second iPhone without subscribing to a plan, do Digi able to cater this? Or is there any other telcos able to do that?
piap piap
post Jun 15 2011, 08:44 AM

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@bibinoob - thx but actually the billed statement from 128 is correct...it's just that ocs updates are too slow..ive already paid the bill and i check through 128 my billed amount is already 0..but in ocs still 86..ceh

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