QUOTE(8xclamation @ Nov 21 2010, 04:57 PM)
http://www.digi.com.my/iphone/getone_tnc.htmlrefer to 4. General terms and condition.
read through then you will know
Very nice. Thank you very much!
QUOTE(bem69 @ Nov 21 2010, 07:01 PM)
So did you get to change your phone with their SEED stock? Same case with me last time for my wife's 3GS.
Nope there is no stock for iPhones, be it new or replacement units.
QUOTE(Mackiddo @ Nov 21 2010, 07:48 PM)
DIGI have to get their replacement from Sg. It is unlikely you will get as brand new set. Apple is supposed to maintain a pool of refurbished set for "1 to 1" exchange, like the case of 3GS now. If apple were to give a new set everytime, in the end they will end up with a lot of refurbished set. We have seen a number or refurbished MacBook, iMac and even iPod on sale at Apple Sg online store, but never for iPhone.
Yeah I was told the stock comes in from singapore, but the staff there told me the replacement unit is brand new. Maybe Apple takes apart the returned units and reassembles them... that I don't know. Look at the link given by 8xclamation:
QUOTE
# DiGi will honour a one to one exchange of all iPhones purchased from DiGi provided it is within the limited warranty coverage period and meets the Apple warranty policy. In compliance with Apple's iPhone warranty policy stated on
http://www.apple.com/legal/warranty/iphone, DiGi will accept the faulty iPhone and provide a replacement iPhone.
# The replacement iPhone is a brand new unit supplied by Apple to DiGi for purposes of warranty replacements. The replacement iPhone will not be provided with any packaging or accessories. In accordance with instructions provided by Apple, DiGi assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage.
They cant just renege on the terms and conditions like that.