To Hilmi, then you shouldnt have provided a personal warranty. If you INSIST that the fault came from the buyer and therefore cant claim warranty, how else can he claim that 3-day personal warranty?
isnt it the way a buyer claims warranty? its usually the buyers fault (but not on purpose of course) which causes the item to become faulty and then claim warranty. thats why people always extend warranty on new items.


I cant say for sure if this is a con case because there isnt any actual evidence which tells me when the item got faulty.

but this is a case of non-professional etiquette by the Seller.

As a sound engineer, we do not blast any other speakers or hi fi sets. This is not even a hi fi set, you really don't know what your talking about dont you? I listen and monitor mix at average listening pressure levels which is 40 db - 55db, and its all done indoor where there is no need for blasting. This speakers is stated to be able to produce sound pressure levels up to 90db and above. So if i we're to blow the tweeters on the night i tested it by putting on sounds that are that loud (90db - Stage monitor speaker level), the cops would have probably come after me for disturbance of peace in the neighbourhood, and FYI there's old folks who are bed ridden in this house i live in and i do have a sense of respect for others.

Any sound engineer would be able to tell you that. This speakers i work with and use are not merely for leisure music listening. I have work in several studios with many different set ups and as i see it, its quite impossible for me to blow a tweeter and fried its power amp chip just like that. This is definitely due to long term uncareful usage of speakers. By judging at the cosmetic conditions of this speaker, it looks like it's not just used indoors. There's heavy scratches and tears all over it. Speakers are almost punctured after taking a close look at it.

Your place is all dark and its not even a proper set up to test a speakers full functionality, you as a seller should atleast take responsibility to be able to provide proper testing before selling it. And best part it you dont even take your words seriously. Your 3 DAYS WARRANTY is clearly a lie, you are NOT PREPARED of the "what if"s that could happen after that. Therefore you shudn't even state that there is a warranty AT ALL. In this case, there clearly isn't any. If i were to buy this from behringer, thier ONE YEAR LONG WARRANTY covers these kinda issues without even denying with any excuses.

I saved up for months working saving here and there just to get my self something better to improve on my work, i've even sold off things to finance for this upgrade. But now it just seems like my work is stalled, plenty of time and money wasted for the empty trips u made me do and paying a tech to check on the problem. I've had enough with you and what ever u want to say. I don't expect to get any refund because i know it wont happen, i'll just work harder doing whatever i can to pay for the repair when i can afford it.

My point of this thread is clearly simple, I just want people who deal with YOU (Hilmi Al Guffran) to know who and what kind of person are they facing. Your words can NEVER BE TRUSTED. You twisted your words, and lied with empty promises. I've seen many con cases out there, wether your a scam, thats not up to me to decide on other people's behalf. I know for a fact, people like you will just pay for all your actions with what ever fate has to give you. Clearly there's no point in arguing with you calling you bugging you or begging you to do something about it after you've wasted my day. I'd rather just move on and I pray for you and hoping that your next victim wudn't fall in the same trap.

Ask your own conscience , did you even bothered about asking what is the repair cost?.......NO , not a WORD AT ALL. You pushed it all to me to settle it by my self, asking me to refer to an already expired warranty card by behringer, and also if there is any warranty from the brand it self, it also requires a PURCHASE RECEIPT which you clearly did not give me during COD.



PS: ChocolateChipCookies A.k.a Hilmi Al Guffran was previously a DJ and was using this together with his DJ set.

ok
allow me to clarify

for the warranty part
let me quote u
- 3 days personal warranty doesn't mean one-to-one change or full refund. We did not have any mutual understanding on this.
i was askin wat the 3 days personal warranty entitles the buyer to
r we sure here tat the tweeter was blown by the buyer or not
we r not u neither r we the buyer
we r the ones here tat try to see light at the end of the tunnel
n hopefully came to a conclusion for both affected parties
or somethin like tat

further quotes
- You test run the item at my place. It was in a working condition. You agree on buying the product. Thats it.
from tis i can say.u make it seem like the problem is ok.u brought it.any problems dun come find me since u test run it n u say its ok.then 3 days personal warranty is out

- 3 days personal warranty is not a niche statement. (I don't mean to twist the words here but since you choose to do it this way, I have my own agenda as well)
wat do u wan to twist

- 3 days personal warranty doesn't mean one-to-one change or full refund. We did not have any mutual understanding on this.
tis is the part which i based my questions on.wat does the warranty entitles the buyer to.i was askin a harmless question bt u seem to think im attackin u.i just wanna clarify wat u meant when u said 3 days personal warranty

i was just tryin to get a clearer picture of wat happened.we r not there so we know nuts wat happened.when we get the clear picture wit all the small details.wont it look btr n stop the same questions being asked again n again.if u do still think im attackin u again just to stand on the buyer side.i was nvr on anyone's side except my own views in every dispute thread.hence i was lookin for small details here n there.then i got nothin to say

really feel bad for ts to get conned by such a lying crook.

Dude,

First of all, nobody is attacking no one and I don't take it personally. Its for the sake of arguments. Its just me and TS. Back to where we are about the warranty;

- I should make it clear that if there is no sound coming out of that speaker, then he can send to technician for a repair and we can talk from there. The situation is, there is sound coming out from that speaker but TS was mentioning about muffled sound which i personally have no idea what it is. But the thing is, we already tried at my place and I didn't hear any problem with the speaker until he rise up the muffled sound.

- Will make a report later tomorrow, see how it goes from there.

@TS: Kindly join me at Balai Polis Kota Damansara tomorrow around 10AM. I will keep u notify.

We have laws in Malaysia and we should respect it. Let the authorities do their role and we conclude things? Don't make statements. If I have to pay back, ill pay him back. If I don't have to pay him back, then we agree on that?

- Lets talk at Balai Polis Kota Damansara tomorrow. Say at 10AM? Bring all supporting documents, proof, pictures and speakers as well. I will bring your money, pay u back IF they say I am at fault. Ok man? For now, u should remove all my pictures and details. I won't report against that if you remove it now. We just settle about the speaker. Don't complicate things.

I feel for you TS. Goodluck. Based on the seller's replies, i doubt you will get your refund. Work hard and get it fix.

Maybe Bro Apis can add him into the list of people we should not deal with? Havent seen Apis yet regarding this case.

FYI the "thing" i brought to try it with isnt an amp. It's a Audio Interface/External Sound card ( Line 6 Toneport UX2). There's is NO power amp circuitry in it to even do anything harmful to the speakers. Its a USB powered/data transfer AUDIO INTERFACE / SOUND CARD.

I hate do say this. But YOU Hilmi, clearly don't know much about audio equipments (from the replies you've given) and what not? Taking good care and maintaining proper usage of it i supposed ?

Reason why i bought it is because i'm a working musician/audio engineer, i work hard for everything, to pay my bills and etc. I cannot afford to even care about cosmetic defects therefore i have no choice.

I'm being considerate not to try the speakers as much because you told me that your friend was sleeping behind when i asked you if you were living in the apartment alone. And also I did not want to take too much of your time assuming that you were a genuine and honest person. I guess it was my mistake then even put my trust in your hands.

That has nothing to do with this. Don't go there. Be rationale.

---

Added on November 14, 2010, 5:30 pmFair enough. But im still meeting you tomorrow right? Lets don't make statements that either one of us will regret tomorrow. So 10AM, Balai Polis Kota Damansara. Heck, we go together. Come over to my house. Don't make things worst.

This post has been edited by ChocolateChipCookies: Nov 14 2010, 05:30 PM

From the looks of what is happening, in my own honest opinion, going to the police, making reports won't solve the problem. there is no use because of such petty cases. the police will not have so much time to deal with "masalah budak-budak". I'm sure the both of you are not the only ones that are caught in this type of disputes. Many people have been cheated, lied to and scammed, do you think they have not tried going to the police? go look up every forum, there are so many cases and upon going to the police, the police aren't even interested in taking up the case, what more a lawyer.

Honesty goes a long way. Dishonesty goes an even longer way. Just do the right thing.

I agree with Dagger69, I doubt TS will get any refunds, but money can be earned, at the least, we'll be more cautious of the rising numbers of irresponsible sellers.

---

Added on November 14, 2010, 5:38 pm+10

Seller will get into a bigger mess if police looks into this anyways since TS has proof.

This post has been edited by joannafoo: Nov 14 2010, 05:38 PM

I already offered TS to refund his money if I needed to. So what is still the issue here? All im asking is for him to remove my details. That's it. U do that, money is yours.

i think most of the post is startin to go off topic

excuse me
tis is a dispute thread
u can question the seller or buyer bout their trade etiquette
bt stop at the line wit those personal n social life
personal social life is just tat
leave it as it is

Refund first before removing your details.
With your dishonest and irresponsible attitude, I doubt after removing your details before refund to TS, you will twist your words like you did early on.

You did not make me any offers through text message or PMs. Only now I know about you offering to refund. How will I be able to trust that you will be refunding me after i remove. Why don't you refund first then I'll remove it.

I'm a man of my words. You have all the witnesses u can get in here.

He remove, and you will refund. You said it yourself.

This post has been edited by Dagger69: Nov 14 2010, 06:05 PM

Well , as i said again. Your speakers were placed on the floor during test at your place. It is natural for it to sound much bassier and less on the highs when our ears are capturing the overall frequency (hz / khz) So i was trying to bend and kneel and etc uncomfortably to place my ear to the same level of the tweeter speaker's position, but well obviously that din't work out for me so i tot i could trust you telling myself maybe speakers are placed on the floor, if i tried to monitor it while placing on a proper table / speaker stands which is ideal for proper sound monitoring levels, i would be able to hear the highs.

Info : Tweeters speakers produces the HIGHS in the overall sounds , Subwoofers provides the LOWS AND MIDS and MID HIGHS depending on certain subwoofer specs. BASS , lower end frequencies travels through ground alot more than anything else)

So in this case, only when i reached home, set up the speakers on a proper table which the speakers are placed at PROPER high and level for its sound aiming straight to our ears with a Stereo Left Right imaging set up. Only then i realise , YES the Tweeters are not functioning, therefore no HIGHS at all.

What point out to you here is, speaker testings cannot be done just like that on the floor with 1 song and in such a short time. Plus i'm uncomfortable kneeeling and bending and tired of putting my so low to the ground trying to hear the highs from the tweeters. BASS , lower end frequencies travels through ground alot more than anything else) so the lower i put my head trying to hear the tweeters the more bass i hear too. So to make things less complicated and i've decided to TRUST YOU and your 3 DAYS WARRANTY.

I've learned a hell of a lesson here regarding trust issues.

I'm here to tell you that, please be considerate and not self centered. You assuming the police will take this case and decide for me to meet you at YOUR place, YOUR time, and a police station at YOUR area. Do you know how much time is it for me to travel and how far it is for me to spend on fuel and tolls.

So do you think that i've got nothing else better to do in the morning at 10am, no work, no worries, no schedules to meet.



You refund, i'll remove it right after that. You have my word.

If this thing brought into police station, I guess it will be hard for victim to have an advantage.

Firstly, police does not know anything about sounds system, for them, janji ada bunyi can already.

Secondly, seller can frame buyer for putting up his personal information and bla bla.

I guess this first reason above is enough to put seller on higher ground here.

Good luck TS, I really do hope that this can be solve by having middleman here, but I guess seller would not do that.

DO NOT GO TO A POLICE STATION MAKING A REPORT ABOUT ELECTRONICS
they will just say , got audio/video/picture or its working and case closed . this conmen is certainly a smart one , hmmm

true... agreed. the best way is to go to a Behringer store and ask the technician there to check it.