hi can i ask when i power off as in standby for a couple of hours i can't seem to power on again and need to hold power button longer to power off and power on again. Is this normal? problem with that is i loose my network share settings where i need to connect again. any ideas?

Are you referring to the new WDTV Live Streaming? If so, then no, that behaviour is definitely not normal.

yes bro its the 3rd gen one. Not sure flash the firmware 3 times even revert to older firmware.

you should not need to reconfigure your network shares and settings even with a complete power-off shutdown. sounds like your unit "forgets" its settings as if it's resetting itself.

perhaps u need to troubleshoot this step by step. i'd suggest u first try to do a factory reset (pinhole reset) and just try with the "out of the box" firmware and see if your problem is present even with that version of the firmware. that should rule out my suspicion of a corrupt firmware.

yea thought it behaves strangely. let me try a factory reset as it a b!t*h always setting the network shares. i did an online update directly from the unit.

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worst now, can't even see the network shares after a factory reset. But adding Media share, i can see my NAS box but not windows shares now. maybe this box is really defective, now even a short off and on, it forgets the network share and ask to reconfigure.

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managed to get the network shares working again by reseting login credentials but still no go is saving the network shares after a power off.

any other suggestions? thanks for your assistance

This post has been edited by mintgadget: Jan 31 2012, 09:29 AM

just wondering .... are your devices on the network (i.e. wdtv, NAS, etc.) all configured as fixed IPs (i.e. not dynamic IP) in the router settings?

yea they are all fixed ips so for sure no clashing.., does this box need storage i.e USB drive or does it have some NVRam to store the details like ATV?

This post has been edited by mintgadget: Jan 31 2012, 11:50 AM

as im trying to piece this info together bit by bit, post by post, i think perhaps you should share as much detail as possible about your home network, setup, where are these shared drives/folders, are they on NAS, or Win7 folder shares, are you trying to connect thru SMB or NFS, etc.

im no home networking expert, but i'll try to help if and where i can. as i've mentioned, i've never had a problem where the wdtv (both current live-s and its predecessor) forgets where are the shared folders/drives once its been set up. the only time this would occur is probably when there is a reset or new firmware. to answer your question, the wdtv has its own RAM to store these settings.

have you tried to clear/forget all network settings and reconfigure again? there is an option in the settings menu that let's u do that ... but then again, on second thoughts, you have done a factory reset so that should have cleared any existing cache.

sorry if i'm asking some basic questions .... did you check "remember my login credentials" (or something like that) on the wdtv pop-up box when you were setting it up? what NAS are u using? we need info to help u ..... cheers.

Some technical correction here...the settings should be saved in a flash, as anything saved in the RAM will be gone when u turn it off (unless in standby mode).

mintgadget: maybe u can take a video and upload it to youtube so that we can have a clearer picture on the steps and procedure u took to set it up...that way we dont have to make assumptions.

yes you are correct. my mistake.

i am fairly competent with home networking as been playing with media streaming since broadband came to malaysia back in 1999 when streamyx installation had 6 people coming to fix. WTF.. 256k back then...

from what i am seeing and what you are telling me, there are 2 possibilities, either the firmware is corrupt which i doubt or my unit really have issues as if it goes standby for a couple of hours, i cannot turn it on again. I need to hold down the power for a long time till i see the network lights behind turns off then power on again. And i believe its a cold boot.

maybe a rma i guess. btw did u had to register the unit, i dont think it has anything to do with that. right.

just bought the wdtv live streaming media player yesterday.

however i can't get it to connect to my unifi via wifi ... when i checked the connection via the wdtv setup menu ... i can see my unifi wifi signal fluctuating from 0 to 3 bars ...

my notebook, pads and phones can connect on wifi tho ... .. any help will be appreciated

firmware updated to latest v1.06.o4 .. done manually ..

This post has been edited by eye: Jan 31 2012, 03:31 PM

fair enough. nope, no need to register ... so that isnt the problem here.

short of rma-ing it just yet, why dont u try to isolate the problem in this manner. don't connect the lan cable to the wdtv's ethernet port. now put it into standby mode (short power-off) and after a couple of hours, try to switch on the wdtv again. does it still go into "freeze" mode when u power it up again? if yes, then i suspect u have a bad unit. if it doesnt freeze this time around, then the problem could be related to your ethernet port and/or the network.

basically, i think it's either your unit or something to do with your networking. my 2 cents.

and lastly, for the sake of being certain and at the risk of me sounding rude, i hope when you posted that u have a NAS you were actually referring to a NAS (e.g. Synology, QNAP) and not a multi-bay hdd enclosure (e.g. ProBox).

waaa bro eye also jumping on the wdtv live-s bandwagon. good to have u here bro.

but very sorry, i dunno how to help u cos i'm not on unifi (and i'm wired). but from other forums, connecting the wdtv to wifi/router hasnt been a prevalent problem.

no offence, but have u tried placing the wdtv next to your wifi router and see if u can connect to it? this would eliminate the possiblity that it's due to poor wifi signal strength.

no offense at all, terranova ... been using wdtv gen1 for many many years, wanted to update to the current model for firmware support + wifi streaming capabilities maa ... my wdtv gen1 is still in fine working condition.

ok will try out what you have suggested, thanks. i also just bought a cat6 network cable, will try to connect via wired and see how .. thanks again



well, on wired connection, no problem at all, must be the unifi dlink wifi router .. anyway too bad, most of the xtra online services are on sd, even youtubes no hd option selection



This post has been edited by eye: Jan 31 2012, 08:47 PM

thanks bro, will give that a short and see. Yes its ok, its a DS1511+, i believe you know what that is.

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wow, never even thought about the network cable. Pull that out and powering on after standby more than 2 hours seems ok. tried another cat 6 cable to see if the problem persist. too early to say what the root cause is am hoping is just a well used cable rather than rma cause rma'ing hdd from wd takes like over a month.

This post has been edited by mintgadget: Jan 31 2012, 09:41 PM

okkaays....that's unexpected....anyway good to hear that...I guess because the LAN cable keep switching on and off, does ur wd automatically turn on wifi if the LAN cable is disconnected?

hmm dont think so, didnt really look. i guess bro terra is probably right, might be something to do with my network. i am not sure does Jumbo frames delivering bigger TCP payload has anything to do with it, coz it seems to work fine with my other media streamers, no issues.

wired is the way to go for playback of high bitrates rips anyway. wifi wont cut it for those type. unless of course you're not planning to playback these files on this wdtv live-s.

nope, jumbo frames shouldnt be the problem here.

so here's where we are at now. your issue is that something is preventing your wdtv from awakening from standby mode. you dont see this problem when the network port is detached. but once your wdtv is connected to your home network, you see this problem. correct?

i assume this is your signal chain : wdtv live-s <--> lan cable <--> router <--> lan cable <--> Synology NAS

are u troubleshooting now based on the latest firmware (v1.06.04) since your last factory reset? update if not.

do u have any usb or thumb drives attached to the wdtv? remove if present.

let's try this now - (1) hard reboot your wdtv live-s and your router so that u get a clean start on both. (2) now plug the wdtv's lan cable to the router but detach the NAS from the router/home network just for now. we're trying to isolate to see which side of the router's chain is causing the crash. if it still crashes in this scenario, then this should eliminate the NAS as the culprit. it's between your wdtv <--> cable <--> router.

another experiment - leave your connections as it is, but this time on the wdtv, remove all network settings and shared folder saves (the "forget all network setting" menu thingy on the wdtv). but leave the lan cable plugged into the wdtv ethernet port. if it still crashes in this scenario, then it's not the NAS or network setting.

sorry u have to go through so much hassle just to get the wdtv live-s working as it should. whatever happened to "plug and play"??

edit - i just thought of something else. do u have the internet scraping feature switched on to AUTO? and what is your current "scan/compile media library" setting set to? try turning both of these to OFF or Manual.

This post has been edited by terranova: Feb 1 2012, 01:11 PM

bro terra, thanks for taking the time to assist me in troubleshooting.

wdtv cat6 gigabit switch cat6 gigabit router NAS is also connected to the switch. definitely latest firmware.

the only thing from what you tell me i haven't tried is the internet scraping changing that to manual. trying that now.

what i noticed is when i unplug the lan cable when in standby and try turning it on, no joy. when i plug the network cable back in i can see the lights and still can't turn it on. need a hard boot.

i have turn off the media library and yes no USB or thumb drives connected to them. only tried when i assume there is no flash within the box coz i am losing my share drives.

only difference now is i have change the lan cable and to a different port, i am now not losing my shares even a hard reboot??? er why so not sure, that port is working fine with my atv2.

lets see how it goes as it is becoming a nightmare like my sidewinder ii... hehe

so let me get this straight .... even with the lan cable unplugged (before u go into standby mode), your wdtv doesn't properly wake up from standby mode after that? *sorry now im slightly confused*

so u have a gigabit switch in your setup. some users have reported playback problems/issues when playing full rip bd.iso through gigabit switch, something to do with the flow control settings on these switches. they appear to only be isolated problems with certain specific switches such as netgear.

however, your problem isnt exactly related to stuttering playback on bd.iso or the likes .... so not sure if that helps, just conveying what i've read before .... are all your ports on the switch gigabit? or are some ports gigabits and some 10/100?