Western Digital TV™ HD Media Player, Full HD 1080p Player
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 Jan 30 2012, 06:56 PM
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#1
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Junior Member
328 posts Joined: Jun 2008 
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hi can i ask when i power off as in standby for a couple of hours i can't seem to power on again and need to hold power button longer to power off and power on again. Is this normal? problem with that is i loose my network share settings where i need to connect again. any ideas?
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Jan 30 2012, 08:41 PM
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#2
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Junior Member
328 posts Joined: Jun 2008
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yes bro its the 3rd gen one. Not sure flash the firmware 3 times even revert to older firmware.
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Jan 30 2012, 10:41 PM
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#3
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Junior Member
328 posts Joined: Jun 2008
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yea thought it behaves strangely. let me try a factory reset as it a b!t*h always setting the network shares. i did an online update directly from the unit.
----------- worst now, can't even see the network shares after a factory reset. But adding Media share, i can see my NAS box but not windows shares now. maybe this box is really defective, now even a short off and on, it forgets the network share and ask to reconfigure. ------------ managed to get the network shares working again by reseting login credentials but still no go is saving the network shares after a power off. any other suggestions? thanks for your assistance This post has been edited by mintgadget: Jan 31 2012, 09:29 AM |
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Jan 31 2012, 11:40 AM
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#4
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Junior Member
328 posts Joined: Jun 2008
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yea they are all fixed ips so for sure no clashing.., does this box need storage i.e USB drive or does it have some NVRam to store the details like ATV?
This post has been edited by mintgadget: Jan 31 2012, 11:50 AM |
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Jan 31 2012, 12:52 PM
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#5
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Junior Member
328 posts Joined: Jun 2008
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i am fairly competent with home networking as been playing with media streaming since broadband came to malaysia back in 1999 when streamyx installation had 6 people coming to fix. WTF.. 256k back then...
 from what i am seeing and what you are telling me, there are 2 possibilities, either the firmware is corrupt which i doubt or my unit really have issues as if it goes standby for a couple of hours, i cannot turn it on again. I need to hold down the power for a long time till i see the network lights behind turns off then power on again. And i believe its a cold boot. maybe a rma i guess. btw did u had to register the unit, i dont think it has anything to do with that. right. |
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Jan 31 2012, 04:55 PM
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#6
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Junior Member
328 posts Joined: Jun 2008
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thanks bro, will give that a short and see. Yes its ok, its a DS1511+, i believe you know what that is.
------------- wow, never even thought about the network cable. Pull that out and powering on after standby more than 2 hours seems ok. tried another cat 6 cable to see if the problem persist. too early to say what the root cause is am hoping is just a well used cable rather than rma cause rma'ing hdd from wd takes like over a month. This post has been edited by mintgadget: Jan 31 2012, 09:41 PM |
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Feb 1 2012, 11:39 AM
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#7
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Junior Member
328 posts Joined: Jun 2008
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hmm dont think so, didnt really look. i guess bro terra is probably right, might be something to do with my network. i am not sure does Jumbo frames delivering bigger TCP payload has anything to do with it, coz it seems to work fine with my other media streamers, no issues.
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Feb 1 2012, 05:15 PM
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#8
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Junior Member
328 posts Joined: Jun 2008
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bro terra, thanks for taking the time to assist me in troubleshooting.
wdtv cat6 gigabit switch cat6 gigabit router NAS is also connected to the switch. definitely latest firmware. the only thing from what you tell me i haven't tried is the internet scraping changing that to manual. trying that now. what i noticed is when i unplug the lan cable when in standby and try turning it on, no joy. when i plug the network cable back in i can see the lights and still can't turn it on. need a hard boot. i have turn off the media library and yes no USB or thumb drives connected to them. only tried when i assume there is no flash within the box coz i am losing my share drives. only difference now is i have change the lan cable and to a different port, i am now not losing my shares even a hard reboot??? er why so not sure, that port is working fine with my atv2. lets see how it goes as it is becoming a nightmare like my sidewinder ii... hehe |
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Feb 1 2012, 10:26 PM
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#9
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Junior Member
328 posts Joined: Jun 2008
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QUOTE(terranova @ Feb 1 2012, 05:55 PM) so let me get this straight .... even with the lan cable unplugged (before u go into standby mode), your wdtv doesn't properly wake up from standby mode after that? *sorry now im slightly confused* when the cable is plugged in and goes into standby mode, i try to turn on, it doesn't work, i then pull the lan cable out and try to start it up, result is the same until i power off completely. so u have a gigabit switch in your setup. some users have reported playback problems/issues when playing full rip bd.iso through gigabit switch, something to do with the flow control settings on these switches. they appear to only be isolated problems with certain specific switches such as netgear. however, your problem isnt exactly related to stuttering playback on bd.iso or the likes .... so not sure if that helps, just conveying what i've read before .... are all your ports on the switch gigabit? or are some ports gigabits and some 10/100?  i doubt is the switch as i have many other devices that are connected to it without any issues. its definitely all giga ports. now my network shares seems to disappear again after a power off. i am also lost now...  from what you have shared with me, i doubt my unit is faulty it is more likely my network environment which is kinda strange as i have so many other devices connected to this NAS and have no issues at all. the wd remote for IOS works like a charm though. |
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Feb 2 2012, 03:37 AM
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#10
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Junior Member
328 posts Joined: Jun 2008
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QUOTE(terranova @ Feb 1 2012, 11:42 PM) @ mintgadget - so basically, as long as the lan cable is plugged in immediately prior to going into standby, the wdtv crashes BUT if there is no lan cable connected before you put the wdtv into standby, then it will wake up from standby fine. is that right? then something strange is happening in the background while it's on standby .... i cant figure it out. yes metascraping is off. i am using guest access so there is no delete abilities. i also doubt this is the root cause. as for workgroup, i am also very particular with any new device i add to my network to make sure they all fall under the same workgroup so it easily accessible between each other. i have media server turned on too, that seem to work fine but i prefer using network shares as i have group my content based on a number of folders. this still does not allow the box to be turned back on from standby too.did turning off the metadata scraping work? some other ideas to consider (thinking aloud in random order): - did you create a new user ID on your NAS setting for the wdtv to login? if so, did u grant this user ID write access (not just read access)? the wdtv needs to have write access on the NAS. - is the wdtv on the same network domain as the nas? by default the wdtv is set to "WORKGROUP" but on my QNAP NAS the default was "NAS". i had this problem when i first got my wdtv. i needed to change the wdtv network domain to NAS before it could see my QNAP. - instead of using "network shares" to connect your wdtv to your nas, why don't u try using "media server" instead (i.e. via DLNA. i believe your Synology comes with Twonky built-in). see whether this scenario still crashes your wdtv. sorry, im running out of ideas and just rambling now ..... lol. |
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Feb 3 2012, 09:51 AM
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#11
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Junior Member
328 posts Joined: Jun 2008
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[quote=terranova,Feb 2 2012, 10:53 AM]
mintgadget - the wdtv needs to have "Write" access to your NAS. I suspect, as is normally the case, the Guest profile is a "Read-only" access. the wdtv needs to create and store info in the /wdtv folder on the NAS, including possibly network-related data/settings. that could be a reason why the wdtv "forgets". edit - that probably also explains why everything works fine when you are using "Media Server" (because the media files are being "pushed" from the NAS to your wdtv via Twonky/DLNA whereas using "Network Share" works in the opposite direction (i.e. your wdtv is "pulling" files from your NAS). hmm.. figures now i remember with wdlive gen 1 when i setup for a friend in will store some files into the disk. hence that is probably the cause of it not remembering the network shares. as for media server, yes i do understand how it work but probably this is the only route for me if i do not want all that "extra" files in my folders. let me try creating a user account with write privileges to connect wdtv to it coz when in standby turning it back on doesn't seem to work still. |
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