That right button beside your trackpad...

---

Added on November 18, 2010, 12:20 pm

Mine also Mexico 4....the slider abit loose...button abit problem...unlock button also seem got problem =.=;

mexico 4 brightstar set or at&t set?

Its seams ok. But not sure for the long run coz just using it under 1 week

The unlock button is loose... When you press it you will feel "goyang" this is what describe by Torch owner...

No need deposit.  You just have to pay for the phone price. 

What to check for:-

- button panel under the touchscreen, make sure its not loose or flimsy.  It should fit nicely, and you cannot see the backlight from between the gaps of the touchscreen and the button panel.  Test the buttons also.  In my case, after pressing the BB menu button a few times, the panel is loose.

- check your phone whether can tether with Desktop Manager 6 (test out both 3g and 2g setting).  In my case, 3G cannot connect at all.  2G connected but cannot surf.

- slider mechanism.  Make sure it doesn't feel loose

Remember that Maxis policy is that if your phone is defective, they will only change for you within 24 hours from the time of purchase.  After that they will insist you send the phone for warranty service with Brightstar.  Just FYI, Maxis and Brightstar warranty service period is 2-4 weeks.  Don't let them tell you "please call our online technician to solve your problem" because they will take 2-3 working days to get back to you and by that time, 24 hours pass liao and they won't replace the phone for you.

I am currently in a dispute with Maxis on this now and opted to drop them in favour of Digi.

Which Maxis centre are you going to?  Those in shopping malls are open 7 days a week if I'm not wrong.

Heya.....do you guys notice that 9800 LED doesn't blink for missed calls ? Seems to be ok for 9700 but not for 9800 ? Was trying to figure out if it was a configuration somewhere but doesn't seem to be so ?