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 Official Blackberry Torch 9800 Community, A place for Discussion and Sharing

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benh77
post Nov 17 2010, 09:45 AM

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QUOTE(dicksonbell @ Nov 17 2010, 08:55 AM)
Install BerryBuzz they have setting in it...
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Hmmm...you are right....now it seems fine...
Darn I was sure after I install BerryBuzz yesterday the missed call indication wasn't working
Thanks anyway....
spinworkz
post Nov 17 2010, 09:37 PM

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okay guys, i'm gonna get myself a Torch on this coming saturday smile.gif

i'll go for the maxis BIS Standard RM55 24 Months RM1,699 package


is deposit required?

and any advice before and after i get my Torch? what should i check to if a defect exists?

much appreciated biggrin.gif



This post has been edited by spinworkz: Nov 17 2010, 09:42 PM
TSdicksonbell
post Nov 17 2010, 11:11 PM

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Call Maxis CS to double check...
spinworkz
post Nov 18 2010, 12:02 AM

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QUOTE(dicksonbell @ Nov 17 2010, 11:11 PM)
Call Maxis CS to double check...
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to check whether they have ready stock or not?

This post has been edited by spinworkz: Nov 18 2010, 12:04 AM
jazwanra
post Nov 18 2010, 12:06 AM

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QUOTE(k-rail @ Nov 16 2010, 04:05 PM)
bro, your on torch??sama la kita...
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hehe...addict....
TSdicksonbell
post Nov 18 2010, 12:11 AM

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QUOTE(spinworkz @ Nov 18 2010, 12:02 AM)
to check whether they have ready stock or not?
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Yes better check their stock availabilities and confirmed their BIS package...
kent_jai
post Nov 18 2010, 01:30 AM

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QUOTE(MetalHeads @ Nov 17 2010, 07:21 AM)
My torch feels like goyang when you closed, i notice when i push the call or end button also on the top of the screen, is anyone else having this issue, can exchange or not at digi center.
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Agree !!! My " Clear " Button has abit defect....and when slide down...use the finger touching the screen...got abit goyang...

I found many BB Torch users complaint about the LOCK button too.... doh.gif
rattan
post Nov 18 2010, 02:24 AM

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QUOTE(kent_jai @ Nov 18 2010, 01:30 AM)
Agree !!! My " Clear " Button has abit defect....and when slide down...use the finger touching the screen...got abit goyang...

I found many BB Torch users complaint about the LOCK button too.... doh.gif
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Same here. Already check with 2-3 other BB torch phone. Also same.
kent_jai
post Nov 18 2010, 03:36 AM

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QUOTE(rattan @ Nov 18 2010, 02:24 AM)
Same here. Already check with 2-3 other BB torch phone. Also same.
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Can it send back for the warranty ? biggrin.gif
genbat2003
post Nov 18 2010, 06:04 AM

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"Clear" button? Where is it? i have no problem so far... might to check my torch.
mydurian
post Nov 18 2010, 08:00 AM

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I want to let go of my BB Torch, new unit couple of days old. Reason for sale: want to move to android. is this the right place to post this? plz advise. thank you.
genbat2003
post Nov 18 2010, 08:17 AM

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You have to go under garage sale.

here the links:
http://forum.lowyat.net/MobilePhonesandRelatedAccessories

CKJMark
post Nov 18 2010, 08:31 AM

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QUOTE(spinworkz @ Nov 17 2010, 09:37 PM)
okay guys, i'm gonna get myself a Torch on this coming saturday    smile.gif

i'll go for the maxis  BIS Standard  RM55   24 Months   RM1,699  package
is deposit required?

and any advice before and after i get my Torch?  what should i check to if a defect exists?

much appreciated   biggrin.gif


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No need deposit. You just have to pay for the phone price.

What to check for:-

- button panel under the touchscreen, make sure its not loose or flimsy. It should fit nicely, and you cannot see the backlight from between the gaps of the touchscreen and the button panel. Test the buttons also. In my case, after pressing the BB menu button a few times, the panel is loose.

- check your phone whether can tether with Desktop Manager 6 (test out both 3g and 2g setting). In my case, 3G cannot connect at all. 2G connected but cannot surf.

- slider mechanism. Make sure it doesn't feel loose

Remember that Maxis policy is that if your phone is defective, they will only change for you within 24 hours from the time of purchase. After that they will insist you send the phone for warranty service with Brightstar. Just FYI, Maxis and Brightstar warranty service period is 2-4 weeks. Don't let them tell you "please call our online technician to solve your problem" because they will take 2-3 working days to get back to you and by that time, 24 hours pass liao and they won't replace the phone for you.

I am currently in a dispute with Maxis on this now and opted to drop them in favour of Digi.

This post has been edited by CKJMark: Nov 18 2010, 08:33 AM
stuffx
post Nov 18 2010, 08:54 AM

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QUOTE(kent_jai @ Nov 18 2010, 01:30 AM)
Agree !!! My " Clear " Button has abit defect....and when slide down...use the finger touching the screen...got abit goyang...

I found many BB Torch users complaint about the LOCK button too.... doh.gif
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QUOTE(rattan @ Nov 18 2010, 02:24 AM)
Same here. Already check with 2-3 other BB torch phone. Also same.
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check the label at your torch box.. what is the origin country? is it made in mexico or canada? if mexico, is it mexico 4 or mexico 5?

it is well known about some build quality issue for devices from canada and mexico 5. most of the mexico 4 devices are very solid
genbat2003
post Nov 18 2010, 08:59 AM

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QUOTE(stuffx @ Nov 18 2010, 08:54 AM)
check the label at your torch box.. what is the origin country? is it made in mexico or canada? if mexico, is it mexico 4 or mexico 5?

it is well known about some build quality issue for devices from canada and mexico 5. most of the mexico 4 devices are very solid
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Lucky, mine from Mexico 4.
MetalHeads
post Nov 18 2010, 09:02 AM

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Mine mexico 4 but goyang, maybe I'm isolated case
TSdicksonbell
post Nov 18 2010, 10:47 AM

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My advice is send for warranty...
kent_jai
post Nov 18 2010, 12:15 PM

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QUOTE(genbat2003 @ Nov 18 2010, 06:04 AM)
"Clear" button? Where is it? i have no problem so far... might to check my torch.
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That right button beside your trackpad...


Added on November 18, 2010, 12:20 pm
QUOTE(genbat2003 @ Nov 18 2010, 08:59 AM)
Lucky, mine from Mexico 4.
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Mine also Mexico 4....the slider abit loose...button abit problem...unlock button also seem got problem =.=;

This post has been edited by kent_jai: Nov 18 2010, 12:20 PM
TSdicksonbell
post Nov 18 2010, 12:27 PM

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Wow seems like a lot of defects on this Torch 9800! Lot of my forumer are complaining as well...
stuffx
post Nov 18 2010, 12:33 PM

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QUOTE(MetalHeads @ Nov 18 2010, 09:02 AM)
Mine mexico 4 but goyang, maybe I'm isolated case
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QUOTE(kent_jai @ Nov 18 2010, 12:15 PM)
That right button beside your trackpad...


Added on November 18, 2010, 12:20 pm

Mine also Mexico 4....the slider abit loose...button abit problem...unlock button also seem got problem =.=;
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mexico 4 brightstar set or at&t set?


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